We stand for the quality of our SONOS products. We oer a 2 year full warranty on all products sold. The details of this warranty are set out in our End
User License and Warranty Agreement (EULA). A summary of the conditions of the SONOS Warranty is set out below. In the event that there is any conflict
between this summary and the EULA, the EULA will control. Your local consumer protection laws may provide additional rules on warranty. The SONOS
Warranty does not in any way restrict the rights that you may have under such rules. The SONOS Warranty covers defects in materials and workmanship
in every SONOS product for two (2) years from the date of shipment from SONOS or the date of the original retail purchase from an Authorised SONOS
Dealer. The SONOS warranty does not guarantee that SONOS products will at all times operate without interruption or will be error-free, or that all errors
may be corrected. If you have a valid claim under the SONOS Warranty and have returned the product in accordance with the procedure set out below, we
will repair or replace the defective product free of cost. If we determine that the problem is not covered under the SONOS Warranty, we will notify you and
inform you of service or replacement alternatives that are available to you for an additional fee. The warranty period is not extended if we repair or replace
your product.
Your SONOS Warranty is transferable with ownership, so if you give or sell the SONOS product to someone during the guarantee period, it’s still covered.
There are some exclusions to the SONOS Warranty, including but not limited to: problems that result from external causes such as accident, abuse or
misuse;
Use that is not in accordance with SONOS’ product instructions; products with missing or altered serial numbers; products which have had their housings
opened or are otherwise tampered with; or problems caused by using third party accessories, parts, or components.
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
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