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Using Mobile Phone PC Tools with XP3.20 Phone
Frequently Asked Questions
(FAQ)
1. How can I upgrade to new version of PC Tools?
Answer: Download the latest version of the PC Sync
Tool software from the website and install it. The old
version will be uninstalled and the new version
installed.
2. I am not able to edit files under the mobile section.
The edit icon is grayed out.
Answer: You cannot edit files displayed under the
mobile section but the files displayed under the PC
section are editable.
3. I am using Windows Vista SP1 with Windows mail. I do
not have MS Outlook. I am not able sync my contacts
and calendar events with Windows mail.
Answer: This feature is not supported.
4. I am using Windows XP SP3. I do not have MS Outlook
and I have Outlook Express 6.0. I am able to sync my
contacts with Outlook Express but I am unable to see
it on the Phonebook window in the PC.
Answer: PC Sync Tool displays only MS Outlook con-
tents on the PC Sync skin.
5. I am unable to operate the mobile phone when PC
Sync Tool is connected. I am even unable to discon-
nect the mobile phone from the PC Sync Tool.
Answer: Once the “PC Connected” message on phone
screen is displayed, no operations can be performed
by the phone using phone keypad.
6. I am unable to create, edit or delete contacts and cal-
endar events in the PC section.
Answer: This feature is not supported.
7. I am unable to sync SIM contacts.
Answer: This feature is not supported.
8. How do I connect my mobile phone to the PC through
Bluetooth?
Answer: Refer the section Using Bluetooth in the
guide.
9. How do I copy the contacts from my PC to the mobile
phone?
Answer: Refer the Help page in the PC Sync Tool
application.
10. How do I download wallpapers and ringtones from my
PC to the mobile phone?
Answer: Refer the Help page in the PC Sync Tool
application.
11. How do I connect to the internet?
Answer: Refer the Help page in the PC Sync Tool
application.
12. How do I synchronize meeting from my PC to the
mobile phone?
Answer: Refer the Help page in the PC Sync Tool
application.
13. How do I save my contacts?
Answer: Refer the Help page in the PC Sync Tool
application.
14. How do I upload the contacts?
Answer: Refer the Help page in the PC Sync Tool
application.
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