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returned Product is found not to be under warranty accord-
ing to the conditions below.
Please note that some of your personal settings, downloads
or other information may be lost when your Sonim Product
is repaired or replaced. Sonim does not take any responsi-
bility for any lost information of any kind and will not reim-
burse you for any such loss. You should always make
backup copies of all the information stored on your Sonim
Product such as downloads, calendar and contacts before
handing in your Sonim Product for repair or replacement.
Phone care
The Sonim XP3 is designated class IP57 for dust and water
protection, according to the IEC Ingress Protection (IP)
Standard 60529. This means that the phone is dust pro-
tected and can be submerged into 1.0m deep water for up
to 30 minutes. Immersion in deeper water can damage it
and must be avoided. The phone is not water-proof or
water resistant during charging, use of a plug-in headset, or
any other use when the system connector cover on the bot-
tom of the phone is not tightly enclosed.
The Sonim XP3 is solid and built for heavy duty use. Its
design protects against disassembly or mechanical damage
when subjected to forces equal to free fall from the high of
an average adult. Subjecting the phone to stronger impact
and forces can damage it and must be avoided.
Conditions
1 The warranty is valid only if the original proof of pur-
chase issued to the original purchaser by a Sonim
authorised dealer, specifying the date of purchase and
serial number for this Product, is presented with the
Product to be repaired or replaced. Sonim reserves the
right to refuse warranty service if this information has
been removed or changed after the original purchase
of the Product from the dealer.
2. If Sonim repairs or replaces the Product, the repaired
or replaced Product shall be warranted for the remain-
ing time of the original warranty period or for ninety
(90) days from the date of repair, whichever is longer.
Repair or replacement may involve the use of function-
ally equivalent reconditioned units. Replaced parts or
components will become the property of Sonim.
3. This warranty does not cover any failure of the Product
due to normal wear and tear, or due to misuse, includ-
ing but not limited to use in other than the normal and
customary manner, in accordance with the Sonim
instructions for use and maintenance of the Product.
Nor does this warranty cover any failure of the Product
due to accident, software or hardware modification or
adjustment, acts of God or damage resulting from liq-
uid interacting with the product beyond what is
described as acceptable in the user guide for the prod-
uct. A rechargeable battery can be charged and dis-
charged hundreds of times. However, it will eventually
wear out - this is not a defect. When the talk-time or
standby time is noticeably shorter, it is time to replace
59


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