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Problem Solution
Whistling, Feedback
Earmold or sound tube is loose
Remove and reinsert your
earmold or sound tube
You may have excessive ear wax Contact hearing healthcare provider
Earmold may not be sized properly Contact hearing healthcare provider
Vent plug may be removed Contact hearing healthcare provider
Program settings not optimum Contact hearing healthcare provider
Sound is Distorted, Not Clear
Battery may be low or dead Replace battery
There may be poor battery contact
Contact hearing healthcare provider
Program settings not optimum Contact hearing healthcare provider
Intermittent Sound
Battery may be low or dead Replace battery
Sound port may be blocked Clear sound channel or contact
hearing healthcare provider
There may be poor battery contact
Contact hearing healthcare provider
Too Much Bass
Vent may be plugged or blocked Clean vent or contact hearing
healthcare provider
Hearing aid may need
reprogramming
Contact hearing healthcare provider
Static Noise
You may be close to
electromagnetic fields (such as
digital or cellular telephones)
Move away from the field
Battery may be low or dead Replace battery
There may be poor battery contact
Contact hearing healthcare provider
30


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