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S10557-00001_Rev-A_EN
15. Troubleshooting
15.3 Time sequences of operator lighting in normal mode and in case of faults
The LED flash sequences show information on malfunctions for technicians, end customers and telephone support.
In normal mode
Flash sequences Possible causes Corrective action
Normal mode
Operating lighting blinks as warning light
Learning mode activated
Pre-warning time activated
Reversing movement, soft reversing
and stopped after a soft and
reversing movement
For information
In the event of errors
Flash sequences Possible causes Corrective action
Requirement
Operator expects a command
Waiting for a conformation during
the position programming movement
of door CLOSE position
Conrmation of position programming
movement
Alarm
A process has triggered a fault
Photo eye or safety device not OK
before movement
Check photo eye,
realign if necessary
If necessary, have parts replaced by a
qualied specialist
Interruption of a safety device during
the movement
Remove obstacle
Dead man movement, safety device
not OK
Have it checked by a qualied specialist
Motor return from outside (e.g. due
to attempted break-in)
For information
Service
A process has triggered a fault
Service (service days, service
cycles have been reached)
Have the service performed by a qualied
specialist
Motor temperature is too high
(overheating)
Allow motor to cool
Program difcult positions in case
of reversing with no visible cause.
The complete distance is traversed
from end position to end position
(dead man by radio, under direct
view only)
For information
Fault
Operator or parts of the operator faulty
Self-test of electronics
Blockage detection (gear breakage,
Hall sensor fault)
Have it checked and, if necessary, parts
replaced by a qualied specialist
End switch does not operate
(e.g. wire break, end switch fault)
Have cable connections checked and, if
necessary, parts replaced by a qualied
specialist
Counting pulses sent in the
wrong direction (motor cable was
incorrectly connected)
Check wiring,
correct if necessary
Run time exceeded Path too long, path restricted to max.
7500 mm
Error during plausibility test of memo Have it checked and, if necessary,
parts replaced by a qualied specialist
87


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