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S10564-00001_Rev-A_EN
15. Troubleshooting
WARNING
Danger of crushing and shearing!
If the door moves with persons or
animals in the movement area, crushing
and shearing injuries may be caused
by the mechanism and safety edges of
the door.
Only use the operator in direct view of
the door.
All danger zones must be visible during
the entire door operation.
Always keep the moving door in sight.
Persons or animals must not be in the
range of movement of the door.
Never put your hand near the door
or moving parts when it is moving.
In particular, do not reach into the
moving push arm.
Do not reach into the ceiling mounting
unit when the carriage runs along the
track.
Only pass through the door only once
it is completely open and the trafc light
has given access authorisation.
WARNING
Danger due to optical radiation!
Looking into an LED at short range for
an extended period may cause optical
glare. This may temporarily reduce
vision. This may cause serious or fatal
accidents.
Do not look directly into a LED.
WARNING
Danger due to hot surfaces!
After frequent operation parts of the
carriage or the control unit may become
hot. If the cover is removed and hot
parts are touched, they may cause
burns.
Allow the operator to cool before
removing the cover.
NOTE
If the door is not in view and the radio
remote control is actuated, objects in the
movement area of the door may be jammed
and damaged.
Objects must not be in the range of
movement of the door.
INFORMATION
The control unit detects a short-circuit
between chain and track and then switches
the operator off.
15.2 Troubleshooting
The following guide to troubleshooting lists potential
problems and their causes and information on correcting
them. In some cases, other chapters and sections with a
more detailed description are referenced.
You will be prompted to call a qualified specialist if this is
required.
Work on the electrical system and live parts may be
performed only by a trained electrician.
1. Disconnect the operator from the mains voltage.
If a battery pack has been installed, remove the
ceiling control unit cover and disconnect the
battery pack from the control unit, see Chapter
"7.2 Cover hood of wall control unit" and Chapter
"11.10 Installing and removing battery pack".
Then check that the power is disconnected.
2. After working on the operator, if applicable replace
the battery pack in reverse order.
Connect the operator to the mains voltage.
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