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To eliminate drive faults, follow the instructions in the table below. If you are encountering any difficulties, contact your stockist or visit the
“http://www.sommer.eu” for support.
Fault Possible cause Remedial action
33
Lamp flashes
Drive mechanism inoperative, lamp not lit
Lamp is not lit when door closes and opens
Drive does not function
Drive does not function when operated using
manual remote control
Drive does not function when operated using
push-button
Door stops when closing, moves approx.
10 cm in reverse direction then stops
Door stops when opening, moves approx.
10 cm in reverse direction then stops
Door stops when opening
Operator is not programmed,
no force values are saved
No mains power
No control unit installed
Fuse in garage circuit has blown
Bulb defective
Fuse of light bulb defective
Control unit installed incorrectly
Light barrier interrupted;
safety LED is lit (only marathon)
Safety switch unit (8.2 Kohm) defective
or DIP switch 2 ON; safety LED is lit
(only marathon)
Fraba system activated but light
barrier or safety switch unit (8.2 Kohm)
connected; safety LED is lit (only
marathon)
Battery in manual remote control is flat
Manual remote control has not been
taught in to radio receiver.
Wrong radio frequency
Command is permanently present as
push-button is jammed; Start LED is lit
(only marathon)
Push-button not connected or defective
Obstacle has tripped automatic force
switch-off
Incorrect force values "taught" or force
tolerance is too low
Switch-trigger set incorrectly
Door defective or door settings
incorrect (e.g. spring shaft)
Obstacle has tripped automatic force
switch-off
Incorrect force values "taught" or force
tolerance is too low
Switch-trigger set incorrectly
Connected light barrier interrupted and
DIP switch 1 on ON
'Teaching' the drive. See section on commissioning
Connect mains supply plug
Install control unit
Replace the fuse.
Use a different appliance, e.g. electric drill, to check the supply
Replace bulb, see 'Maintenance and Care' section
Replace fuse
Slot control unit correctly into socket unit
Eliminate interruption
Replace safety switch unit; set DIP switch 2 to OFF
Deactivate Fraba system, DIP switch 2 OFF
Change battery
Teach in manual remote control
Check frequency (40 MHz with wire aerial; 868/434 MHz without
external aerial)
Release push-button or replace manual remote control
Connect push-button or replace
Remove obstacle; open door completely
Delete force values and repeat teach-in procedure
Reset cut-off buffer; see 'Setting Limit Switches' section
Have door adjusted correctly or repaired by a person qualified to do
so
Remove obstacle. Use push-button to close the door completely
Delete force values and repeat teach-in procedure
Adjust switch-trigger; see chapter 'Adjusting end switches'
Eliminate interruption or set DIP switch 2 to OFF
Further troubleshooting tips
Homelink compatible!
If your vehicle is equipped with the latest Homelink system (version 7), you can reach our drive/radio receiver at 868.6 MHz. With older
Homelink versions, use other radio frequencies (40.685 or 434.42 MHz). For more details, visit www.eurohomelink.com or contact your local
stockist.
Many problems can be solved by a control reset (deletion of force values) and subsequent reprogramming of the operator!
Should you be unable to find and eliminate the fault with the help of this table, then take the following steps:
Disconnect any accessories that may have been connected (e.g. light barrier)
Set all DIP switches to default settings
Set all potentiometers to default settings
Carry out a control unit reset (deletion of force values)
If settings have been changed using the TorMinal, carry out a control unit reset using the TorMinal.
Check all connections at the direct plug-type adapters and the terminal bar (sprint/duo), and retighten them, if necessary.
Troubleshooting
34


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