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Copyright © 2008 Somfy SAS. All rights reserved.
Telis Soliris RTS
Problem Possible causes Solutions
The product does not
move after a button on
the Telis Soliris RTS is
pressed.
The Telis Soliris RTS is
too far away from the
product to be controlled.
Move it closer to the
product and press a
button on the Telis Soliris
RTS again. If it still does
not work, replace the
battery.
The Telis Soliris RTS
battery is weak.
Replace the battery with a
battery which has identi-
cal specications - see the
paragraph: "Replacing the
battery".
The indicator light on the
Telis Soliris RTS does not
come on.
The Telis Soliris RTS
battery is weak.
Replace the battery
with a battery which has
identical specications
- see the paragraph:
"Replacing the battery".
The product is raised
when the Down button is
pressed.
The product is lowered
when the Up button is
pressed.
The Telis Soliris RTS is
held upside down.
Turn the Telis Soliris RTS
so that the indicator light
is below the Up/my/Down
buttons.
The original control point
has a single button.
Contact the Somfy assis-
tance service.
The new Telis Soliris RTS
cannot be used even after
following the procedure
step by step.
The new Telis Soliris
RTS was not linked
successfully.
Contact the Somfy assis-
tance service.
The motor does not move
or emit any beeps.
Contact the Somfy assis-
tance service.
The Telis Soliris RTS
controls another product.
A problem occurred whilst
linking the Telis Soliris
RTS.
Contact the Somfy assis-
tance service.
For any problems or unresolved questions, please contact the Somfy -
assistance service on the number given on the back cover of this
guide.
29


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