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12. Troubleshooting
Problem
Solution
Glass gets dirty quickly
. Check moisture of firewood
. Check smoke outlet obstructions/Installation (insufficient draft)
. Increase burn intensity by opening the combustion air inlet regulator
slightly
Excessive draft
. Check whether the combustion air inlets are at maximum. If so, readjust
in order to obtain a lower firing intensity.
. If necessary, fit a draft stabiliser
. Contact the installer
Weak draft, causing
smoke to be expelled
into the room
. Check for possible obstruction of the flue
. Clean the flue
. Check that the smoke outlet pipe is up to the top of the chimney
. Check that the pipe is correctly sealed in relation to the chimney
. Check that the cap is the right one and that it has sufficient opening
. There may be exceptional weather conditions
Weak fire
. Check moisture of firewood
. Adjust the air controls for greater firing intensity
. Check the air intake in the room
Problems associated
with the weather
. Contact the installer
Ventilation working but
flow is weak
. Clean all dust, ash or other residue that may have accumulated in the
ventilator grilles
Table 5 - Identification of possible problems and their solutions
13. End of life
* Around 90% of the materials used in the manufacture of these units is recyclable,
thus helping to reduce environmental impact and contributing to the sustainable
development of the planet.
* End-of-life units should be taken to licensed waste operators. We advise you to
contact your local council for collection.
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