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14. Warranty
1.Corporate name and address of the Producer and Object
Solzaima, S.A.
Outarelos Street, 111
3750-362 Belazaima do Chao
This document does not constitute the provision by Solzaima, S.A. of a voluntary
guarantee on the products produced and marketed by it (hereinafter "Product(s)"), but
rather a guide, which is intended to enlighten, for the effective activation of the legal
guarantee that consumers benefit from the Products (hereinafter "Guarantee"). Of course,
this document does not affect the Buyer's statutory warranty rights arising from a contract
of sale having as its object the Products.
2.Identification of the Product on which the Warranty falls
The activation of the Warranty presupposes the prior and correct identification of the
Product object of the same with Solzaima, S.A., to be promoted through the indication of
the data of the packaging of the Product contained either in the respective purchase
invoice, or in the plate of characteristics of the Product (model and serial number).
3.Product Warranty Conditions
3.1Solzaima, S.A. is liable to the Buyer for the lack of conformity of the Product with the
respective contract of purchase and sale, within the following periods:
3.1.1 Within a period of 24 months from the date of delivery of the good, in the
case of domestic use of the product, save the provisions of the following paragraph
regarding intensive use;
3.1.2A period of 6 months from the date of delivery of the goods, in the case of
professional, or industrial, or intensive use of the products. Solzaima understands
professional or industrial or intensive use as all products installed in industrial or
commercial spaces, or whose use exceeds 1500 hours per calendar year;
3.2A functional test of the product must be carried out before finishing the installation
(pladur, masonry, coatings, paintings, among others);
3.3No equipment can be replaced after the 1st Burning without the express authorization
of the producer;
