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Workshop service, replacement parts and guarantee
ENGLISH 3
2. Workshop service, replacement parts and guarantee
2.1 Maintenance and repair
Maintenance and repair of modern motorized devices, as well as their safety-relevant assemblies, require
qualified, specialized training and a workshop equipped with special tools and test devices. Thus SOLO
recommends that you have a specialized SOLO workshop carry out all work that is not described in these
operating instructions. Your SOLO specialist has the required training, experience, and equipment at his
disposal to provide you with the most cost-effective solution and can help you in many ways with advice
and service.
2.2 Replacement parts
Dependable operation and the safety of your device also depend on the quality of the replacement parts
that you use. Use only original SOLO replacement parts. Only original parts come from the production of
the device and thus guarantee the highest possible material quality, dimensional accuracy, function, and
safety. Original replacement parts and accessory parts are available from your dealer. He also maintains
the requisite replacement part lists to determine the required replacement part numbers, and he is
constantly provided with information concerning detail improvements and innovations in the replacement
part offering. Please note as well that guarantee performances from SOLO are not possible if parts other
than SOLO original parts are used.
2.3 Guarantee
SOLO guarantees problem-free quality and will assume the costs for defect remediation by replacing the
defective parts in the case of material or manufacturing defects that occur within the guarantee period after
the date of purchase. Please note that specific guarantee conditions apply in some countries. Ask your
sales person if you have any questions. As vendor of the products he is responsible for the guarantee. We
request your understanding that no guarantee can be assumed for damages due to the following:
• Non-compliance with the operating instructions.
• Neglecting required maintenance and repair work.
• Damages due to improper carburetor adjustment.
• Normal wear and tear.
• Obvious overload through persistently exceeding the upper performance limits.
• Using non-approved tools and cutting fixtures, Using non-approved cutting bar and chain lengths in the
case of chain saws.
• The use of force, improper handling, misuse, or accident.
• Damages caused by overheating due to dirt build up on the ventilator casing.
• Intervention by non-specialized persons, or improper repair attempts.
• The use of unsuitable replacement parts or parts other than SOLO original parts to the extent that they
cause damage.
• Using unsuitable fuel or fuel that has been stored too long.
• Damages that can be traced to implementation conditions from the rental business.
Cleaning, care, and adjustment work are not recognized as guarantee performances. All guarantee work
must be carried out by a SOLO dealer.
2.4 Parts subject to tear and wear
Various parts are subject to application- specific or normal wear and must be replaced in good time, when
required. The following parts are subject to normal wear and are not covered by the manufacturer‘s
guarantee:
• Air filter
• Fuel filter
• All rubber parts which come into contact with fuel
• Spark plug
• Starter
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