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THE APPLIANCE DOES NOT SEAL
AFTER VACUUMING
1. In the appliance there is a vacuum pressure sensor. If the pressure is not high
enough, the sealing pressure will not automaticallly start. Check the sealing bar
and the seals for contamination and clean if necessary. Also check that they are
in the correct position and start the appliance again.
2. Check whether the seals are broken or twisted. Put them back in place or replace
them with new ones – Solis or your nearest Solis service station can help you
further.
3. Check whether the bag has a hole in it. To do this, seal the bag with some air
in it and submerge it in water. If bubbles rise from it, it is leaking, use another
bag.
4. Perhaps the bag is not completely sealed, because of crumbs, fat or liquid in the
seal or the bag was not flat and has wrinkles or creases. Open the bag, clean
the inside of the bag end, the sealing bar and the rubber contact strip and make
sure to place the bag end absolutely evenly in the vacuum chamber.
AIR GOES BACK INTO THE BAG
AFTER IT HAS BEEN SEALED
1. Perhaps the bag is not completely sealed, because of crumbs, fat or liquid in the
seal or the bag was not flat and has wrinkles or creases. Open the bag, clean
the inside of the bag end, the sealing bar and the rubber contact strip and make
sure to place the bag end absolutely evenly in the vacuum chamber.
2. Some foods produce natural gasses or ferment, such as e.g. fresh fruit and veg-
etables. If you suspect this to be the case, open the bag and check the food. If
it is fermenting, throw the bag away. Temperature fluctuations in refrigerators
can also spoil vacuum packed foods. If in doubt, always throw the food away.
3. Check if the bag has a hole which has let air in. Sharp edges of foods should be
covered or „padded“ with folded kitchen paper, so that the edges cannot cause
holes.
THE BAG BOILS OR DOES NOT SEAL PROPERLY
Should the sealing bar or the rubber contact strip overheat, the bag can melt. In
this case, unplug the appliance, open the lid and allow these parts to cool for a
few minutes.
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PROBLEMS AND POSSIBLE
CAUSES
THE APPLIANCE DOESN’T WORK
1. Check that the plug is plugged into the correct socket.
2. Check whether the power cable is damaged. If this is the case, bring the appli-
ance to Solis or a Solis approved service centre to get the cable replaced.
3. Check whether the socket is working by connecting another electrical device.
4. Check that the end of the bag is correctly in the vacuum chamber.
5. The vacuum sealer switches off automatically if it overheats. Let it cool down
first before starting to use it again.
THE APPLIANCE IS NOT SEALING AN EMPTY BAG
Check that the end of the bag is lying correctly on the sealing bar, as is described
in section 5 (Page 106).
THE AIR IS NOT COMPLETELY SUCKED OUT
OF THE BAG
1. So that the bag gets completely sealed, the open end of the bag must lie com-
pletely in the vacuum chamber without any wrinkles.
2. Check that the sealing bar and the seals around the vacuum chamber are free
from dirt and in the correct position. Also, the seals must not be broken or
porous. Clean the seals and the sealing bar.
3. Check whether the bag has a hole in it. To do this, seal the bag with some air
in it and submerge it in water. If bubbles rise from it, it is leaking, use another
bag.
4. Use bags and films from Solis exclusively!
5. Perhaps the bag is not completely sealed, because of crumbs, fat or liquid in the
seal or the bag was not flat and has wrinkles or creases. Open the bag, clean
the inside of the bag end, the sealing bar and the rubber contact strip and make
sure to place the bag end absolutely evenly in the vacuum chamber.
6. Check if the cover is firmly shut on the left and right side.
