12.0 Trouble-shooting
Before returning the appliance for repair, please read the following
points carefully. This will often solve the problem and save you a lot
of bother.
12.1 Coffee comes out of the sides of the filter holder
•
the filter holder is not properly fitted
•
the filter holder is not tight enough
•
there are coffee residues on the edge of the filter
•
the seal is damaged or worn. Return the appliance for repair.
12.2 Pump is noisy
•
the water container is empty
•
the water container is not properly fitted
•
the pump is not producing enough pressure because the coffee
•
is old or too coarsely ground.
12.3 No coffee comes out
•
there is no water in the container
•
the water container is not properly fitted
•
the coffee is too finely ground or has been pressed down too
hard
•
the appliance is set for steam
•
the filter or the brewing unit are blocked and needs cleaning
•
the appliance needs decalcifying
•
the appliance is not vented/cooled and needs venting.
12.4 The coffee has no foam, pours too quickly or too
slowly
•
the coffee blend is unsuitable
•
the coffee is too finely or too coarsely ground
•
the coffee is no longer fresh
•
there is not enough coffee in the filter
•
the coffee needs to be pressed down more
•
the cups are too cold and need pre-heating
•
the appliance is not reaching the correct operating temperature.
11.4 Turn the main switch OFF
and leave the decalcifying product to
take effect for about 10 minutes.
11.5 Repeat 11.3 and 11.4 twice.
Then, rinse out the water container
thoroughly and fill with fresh water.
11.6 Turn the main switch ON and
rinse the appliance out thoroughly by
allowing the fresh water (approx. 2 lit-
res) to run out through the hot water
nozzle. This will ensure that nothing
remains which might affect the taste
of the coffee.The SOLIS CREMA is
now ready for use again.
IMPORTANT: Regular decalcification
will protect your machine from the
need for expensive repairs. It should
be noted that damage caused by failu-
re to carry out the necessary decalcifi-
cation, by misuse or by not following
the above instructions IS NOT
COVERED BY THE WARRANTY.
Vinegar must not be used for decal-
cifying purposes as it will damage the
appliance.
SOLIS CREMA SL 90
User’s manual
57
