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TROUBLE SHOOTING GUIDE
PROBLEM POSSIBLE CAUSES
Coffee does not run through • Machine is not turned on or plugged in
• Water tank is empty
• Selector Control not in ‘Espresso’ position
• Coffee grind is too fine
• Too much coffee in the filter
• Coffee tamped too firmly
Coffee runs out too quickly • The coffee grind is too coarse
• Not enough coffee in the filter
Coffee runs out around the edge of the filter holder • Filter holder is not inserted in the the brew head brew head properly
• There are coffee grounds around the filter rim
• Too much coffee in the filter
• Coffee has been tamped too firmly
Machine is making pumping nois • Water tank is empty
• Water tank is not securely in place
Coffee is too weak or watery • Coffee grind is not fine enough
Coffee is too cold • Machine not preheated
• Cups not preheated
• Milk not heated enough (if making a cappuccino or latté)