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TROUBLE SHOOTING GUIDE
PROBLEM POSSIBLE CAUSES
Coffee does not run through Machine is not turned on or plugged in
Water tank is empty
Selector Control not in ‘Espresso’ position
Coffee grind is too fine
Too much coffee in the filter
Coffee tamped too firmly
Coffee runs out too quickly The coffee grind is too coarse
Not enough coffee in the filter
Coffee runs out around the edge of the filter holder Filter holder is not inserted in the the brew head brew head properly
There are coffee grounds around the filter rim
Too much coffee in the filter
Coffee has been tamped too firmly
Machine is making pumping nois Water tank is empty
Water tank is not securely in place
Coffee is too weak or watery Coffee grind is not fine enough
Coffee is too cold Machine not preheated
Cups not preheated
Milk not heated enough (if making a cappuccino or latté)
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