Manual Solamagic S1 - IR 2500W (page 27 of 68) (English, German, Dutch, French)

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08/2016

Guarantee conditions for S1 and S3 heaters

We guarantee this heater in accordance with the following conditions:

1. We will repair, free of charge, in accordance with the following provisions, dama-

ge or defects to the heater, which can be proven to be due to a factory defect, if

they are reported to us immediately upon discovery on the heater and within 5

years of delivery to the end user. The duration of the guarantee for the heating

tube is 12 months up to a maximum 5000 operating hours within this period. The

guarantee does not cover minor deviations from the design properties that are

irrelevant for the value and usability of the heater or damage caused by abnor-

mal environmental conditions or unsuitable operating conditions. Likewise no

guarantee can be given if the damage or defects on the heater arise from faulty

installation or failure to observe the operating instructions.

2. The guarantee is fullled in that defective heaters will be repaired, or replaced

by awless heaters, at our discretion, and free of charge. Heaters, for which a

performance of guarantee is claimed with reference to this guarantee, must be

handed over or sent to the manufacturer or an authorised service centre. The

sender is liable for the transport risk associated with the sending. The shipping,

transport, travel and labour costs of the end user are not refunded. Proof of

purchase with the date of purchase and/or delivery date plus a detailed descrip-

tion of the fault must always be presented. Replaced heaters become our pro-

perty.

3. Any guarantee claim becomes void if repairs or adjustments are made by per-

sons who are not authorised by us or if our heaters are provided with spare parts,

supplementary parts or accessories that are not original parts, and have caused

a defect. The same applies if the name plate or the device number has been

removed or rendered illegible.

4. Excluded from this guarantee are damages or defects from incorrect connection,

improper handling, mechanical damage, particularly to the heating tube, and fai-

lure to observe the installation and operating instructions. We accept no liability

for consequential damage.

5. Guarantee performances do not extend the guarantee period nor do they initiate

a new guarantee period. The guarantee period for any tted spare parts ends

with the guarantee period for the device as a whole. If a defect or deciency

cannot be eliminated or the rectication of defects is declined by us or unreaso-

nably delayed, an equivalent replacement will be delivered, free of charge, upon

request of the customer. In case of replacement, we reserve the right to enforce

a reasonable usage charge for time of use up until the time of replacement.

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Solamagic S1 - IR 2500W Manual

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