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Solamagic D1 - DS 02019 Manual

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02/2015
Guarantee conditions for the infrared heater
We guarantee this heater in accordance with the following conditions:
1. We will repair, free of charge, in accordance with the following provisions,
damage or defects to the heater, which can be proven to be due to a factory
defect, if they are reported to us immediately upon discovery on the heater. The
heater is guaranteed for a period of 2 years.
The guarantee does not cover minor deviations from the design properties that
are irrelevant for the value and usability of the heater or damage caused by
abnormal environmental conditions or unsuitable operating conditions. Likewise
no guarantee can be given if the damage or defects on the heater arise from
faulty installation or failure to observe the operating instructions.
2. The guarantee is fulfilled in that defective heaters will be repaired, or replaced by
flawless heaters, at our discretion, and free of charge. Heaters for which a
performance of guarantee is claimed with reference to this guarantee, must be to
be handed over or sent to the manufacturer or an authorized service centre. End
consumer labour and material costs are not refunded. Proof of purchase with the
date of purchase and/or delivery date plus a detailed description of the fault must
always be presented. Replaced heaters become our property.
3. Any guarantee claim becomes void if repairs or adjustments are made by
persons who are not authorised by us or if our heaters are provided with spare
parts, supplementary parts or accessories that are not original parts, and have
caused a defect. The same applies if the name plate or the heater number has
been removed or rendered illegible.
4. Excluded from this guarantee are damage or defects from incorrect connection,
improper handling, mechanical damage, particularly to the heating tube, and
failure to observe the installation and operating instructions. We accept no
liability for consequential damage.
5. Guarantee performances do not extend the guarantee period nor do they initiate
a new guarantee period. The guarantee period for any fitted spare parts ends
with the guarantee period for the heater as a whole. If a defect or deficiency
cannot be eliminated or the rectification of defects is declined by us or
unreasonably delayed, an equivalent replacement will be delivered, free of
charge, upon the request of the customer. In case of replacement, we reserve
the right to enforce a reasonable usage charge for time of use up until the time of
replacement.
6. The guarantee only comes into force when the customer has registered their
heater with the manufacturer by means of the guarantee card.
These guarantee conditions apply from 01/01/2015 for heaters purchased in a
country of the European Union, even if you use it in a foreign country. The
guarantee conditions have no effects on the statutory guarantee claim.
GB
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