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6. Initial operation
Operating models without switches the heat output starts instantly with connecting the plug to the socket.
Models with switches start operation after pulling the cord or activating the toggle switch. Take out !...
7. Trouble shooting/Help
Problem: The device is not working.
Models with switches start operation after pulling the cord or activating the toggle switch (do not forget
to connect the device before to a socket).
Did you check your fuses? You need for a trouble-free operation a 16 Amp fuse (slow).
Please check if the lamp itself is broken. If yes, please act as described in chapter 8.
Problem
: The device does not emit enough heat output.
Double check the angle of radiation. The objects to be heated should be in the radiated space.
Double check the distance and mounting height of the heater.
The heat output is not powerful enough. Please compare the radiated space technical data or the
following table which displays the efficiency.
Assembly Solamagic 500 1400
kompakt
1000 1400 2000
Assembly height in mm 2250 2250 2250 2250 2500
No wind (0,2m/s) 100% 100% 100% 100% 100%
Slight wind (2m/s) 65% 65% 89%
Ceiling mounted
Strong wind (4m/s)
Indoor
37%
Indoor
37% 54%
Hauteur du montage en mm 1900 2250 1900 2250 2500
Assambly angle in ° 15° 20° 15° 20° 20°
No wind (0,2m/s) 100% 100% 100% 100% 100%
Slight wind (2m/s) 69% 69% 78%
Wall mounted
Strong wind (4m/s)
Indoor
44%
Indoor
44% 51%
Problem: The lamp does not emit heat anymore.
The medium lifetime of a HeLeN-lamp is 5000 hours or rather 1000 hours for AmbiGlow-lamps.
If the lifetime of the lamp has elapsed, please contact the service address, which you will find in
section 8.
15
Solamagic terrasverwarming door Terrastopper.nl
15


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