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15. Consumer service
For questions or comments, please contact customer service, we are
happy to assist you:
Germany ph.: (08 00) 5 34 34 34
International ph.: +49 26 04 97 70
Monday through Friday from 9:00 a.m. to noon
On the SOEHNLE homepage www.soehnle.com, under the item
“Service/International Contacts”, you will find the contact person for
your country.
16. Guarantee
SOEHLE guarantees a removal of faults due to material or production
errors either by repair or replacement for 3 years as of the date of
purchase. Please have the seller fill out and stamp the guarantee slip
at the time of purchase. In case of a guarantee claim, please return
the scale, with guarantee slip and receipt of purchase, to your seller.
Guarantee slip
Name, first name
Street
Postal code, city/town
Purchase date
Reason for claim
Seller
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