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Great care has been taken to ensure that your Sparkling Water Maker was delivered to you
in good condition. SodaStream warrants, subject to the terms and conditions set forth in this
limited warranty, that your Sparkling Water Maker will be free of defects in materials and
workmanship under normal home use for two (2) years following the date of purchase.
It is recommended that you register your Sparkling Water Maker online by visiting
www.sodastream.com, selecting your country and completing the product registration form
available on the website.
If your Sparkling Water Maker malfunctions within the warranty period, and we determine
the problem is due to faulty workmanship or materials, SodaStream will repair or replace it
free of charge at SodaStream's discretion within the limitations set out in this warranty.
SodaStream may replace your Sparkling Water Maker with a reconditioned Sparkling Water
Maker, or an equivalent one if the model you purchased is no longer available. No refunds
shall be given. This limited warranty is available to consumers who purchased the Sparkling
Water Maker at retail for personal, family or household use.
This warranty DOES NOT cover:
Abuse, misuse, alteration of the Sparkling Water Maker, or commercial use;
• Damage resulting from carbonating liquids other than water;
• Normal wear and tear (e.g. discoloration);
• Product malfunctions that were a result, in whole or in part, by alteration, disassembly, or
repair of the Sparkling Water Maker by a servicer other than an authorized SodaStream
Service Center;
• Damage resulting from the use of cylinders or glass carafes other than those approved by
SodaStream for use with your Sparkling Water Maker;
• Damage resulting from use of the Sparkling Water Maker with an adapter valve;
• Damage caused by accident, shipment or anything other than normal household use;
The glass carafes and cylinders.
SodaStream is not liable for incidental or consequential damages. The consumer's sole and
exclusive remedy shall be repair or replacement according to the terms and conditions of this
warranty. Some local laws do not allow the exclusion or limitation of these damages, so these
exclusions may not apply to you. To the extent that this warranty is inconsistent with local law,
this warranty shall be deemed modified to be consistent with such local law.
You may also have other rights, which vary in accordance with local laws. The benefits given
to the consumer by this warranty are in addition to other rights and remedies that may be
afforded to the consumer by law in relation to this Sparkling Water Maker.
TO OBTAIN WARRANTY SERVICE
If your Sparkling Water Maker is in need of warranty service, please contact your local
SodaStream Customer Service by visiting www.sodastream.com and selecting your country
to find your local contact details. A SodaStream representative will give you specific
instructions on how to arrange for the shipment of your Sparkling Water Maker, at your
expense, to one of our authorized service centers. Only SodaStream, or its agents, are
authorised to provide warranty repairs or service to your Sparkling Water Maker. Repair by a
third party voids the warranty.
FOR CALIFORNIA RESIDENTS
California residents may also obtain warranty service by returning any malfunctioning
Sparkling Water Maker directly to a retail store that sells similar SodaStream products. At the
retail store’s discretion, it may either replace the product or arrange for shipment to a
SodaStream repair facility. Product registration is not a prerequisite for warranty protection.
NON-WARRANTY SERVICE
If SodaStream or its authorized agents determine that the malfunction or damage is not
covered by the warranty, SodaStream will repair the Sparkling Water Maker only upon
payment of the determined repair charge.
TERMS AND CONDITIONS
Any and all claims, complaints, demands for judgment or legal actions brought hereunder
relating in any way to your Sparkling Water Maker shall be governed by, and construed in
accordance with, the local laws of the country in which the SodaStream Sparkling Water
Maker was purchased and in the US will be subject to binding arbitration as set out under the
heading "Dispute Resolution by Binding Arbitration".
SODASTREAM LIMITED WARRANTY
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  • The carbonating tube in my Sodastream Crystal has broken. Where can I get a replacement? Submitted on 19-11-2020 at 13:16

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