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M18 KLE
SIP DECT 4-Line Deskset
User Manual
Sehwa Kim | 19.02.2019 | Revision 1.1AW | M18 (US version)
illustration scale 100%
2
User Manual
M18 KLE
SIP DECT 4-Line Deskset
Table of Contents
Copyright, Trademarks, GPL, Legal
Disclaimers 4
Important Safety Information 5
Important safety instructions ������������������������5
For cUL compliance only 7
Mesures de sécurité importantes 7
Mesures de sécurité importantes ���������������� 7
Compliance 10
FCC part 15 ������������������������������������������������������������10
FCC Part 68 ����������������������������������������������������������� 10
Industry Canada ��������������������������������������������������12
Introduction 13
About this manual ���������������������������������������������13
Product overview������������������������������������������������14
Cordless deskset external features ���������� 15
Cordless deskset external features ���������� 16
Factory Default Line Key Settings ������������� 17
Directory card ������������������������������������������������������ 17
Deskset Installation 18
Installing the backup battery �����������������������18
Battery charging �������������������������������������������������19
Installing the deskset ������������������������������������� 20
Wall mounting the deskset �������������������������� 22
Adding a corded headset ������������������������������� 23
Registering the deskset to the base ��������24
Deregistering the deskset ���������������������������� 25
Locating the Deskset 26
Screen icons 26
Using the Deskset 27
Idle screen �������������������������������������������������������������27
Making calls ����������������������������������������������������������27
Answering Incoming calls ����������������������������28
Multiple Incoming Calls ���������������������������������28
Ending a call �������������������������������������������������������� 28
Speakerphone ����������������������������������������������������� 29
Volume�������������������������������������������������������������������� 29
Mute ������������������������������������������������������������������������� 29
Call Waiting ����������������������������������������������������������29
Ignoring Calls ������������������������������������������������������ 29
Dismissing Calls ������������������������������������������������30
Missed Calls ��������������������������������������������������������30
Answering Internal Calls ������������������������������� 30
Putting a call on hold ���������������������������������������31
Putting a call on private hold �����������������������31
Switching between two calls ���������������������� 32
Paging another handset/desket ���������������� 32
Receiving a page������������������������������������������������33
About Shared Calls �������������������������������������������33
Displaying calls on the Call List ����������������� 35
Barging In ��������������������������������������������������������������35
Call Privacy ����������������������������������������������������������36
Using Key System Emulation ���������������������� 36
Transferring a call ���������������������������������������������39
Setting up a conference call �����������������������40
Listening to messages ����������������������������������� 42
Using the Directory ������������������������������������������ 42
Using the Call History �������������������������������������44
Using Speed Dial �����������������������������������������������46
3
Configuring the Deskset 47
Setting Do Not Disturb �������������������������������������47
Setting call forwarding ������������������������������������47
Blocking anonymous calls ���������������������������48
Dialing anonymously ��������������������������������������� 48
Setting missed-call alerts ����������������������������49
Setting call waiting ������������������������������������������ 49
Viewing deskset status ���������������������������������� 49
Setting the language ���������������������������������������50
Setting the date and time �����������������������������50
Setting the deskset name �����������������������������50
Configuring the programmable keys ��������51
Programmable Key Types������������������������������ 52
Line key lights ����������������������������������������������������� 54
Setting the screen contrast ������������������������� 55
Backlight ��������������������������������������������������������������� 55
Setting the ringer tone and volume����������56
Setting audio mode ������������������������������������������ 56
Turning low battery tone on or off �������������56
Turning key tones on or off ����������������������������57
Registering or deregistering your deskset
�������������������������������������������������������������������������������������57
WebUI 58
Using the WebUI ������������������������������������������������58
System Status ����������������������������������������������������60
Deskset Status ���������������������������������������������������� 61
Call Settings ��������������������������������������������������������� 61
User Preferences ����������������������������������������������63
Base Directory ���������������������������������������������������� 64
Blacklist������������������������������������������������������������������67
Remote XML ���������������������������������������������������������67
Security �������������������������������������������������������������������67
Troubleshooting 68
General issues ���������������������������������������������������� 68
Technical Specifications 69
Special characters 69
Entering special characters �������������������������69
Maintenance 70
Taking care of your telephone ��������������������� 70
Appendix - GNU General Public License 71
4
Copyright, Trademarks, GPL, Legal Disclaimers
Copyright © 2019 Snom Technology GmbH
All Rights Reserved�
Snom, the names of Snom products, and Snom logos are trademarks owned by Snom
Technology GmbH� All other product names and names of enterprises are the property
of their respective owners�
Product specifications are subject to change without notice�
Snom Technology GmbH reserves the right to revise and change this document at any
time, without being obliged to announce such revisions or changes beforehand or after
the fact�
Texts, images, and illustrations and their arrangement in this document are subject to
the protection of copyrights and other legal rights worldwide� Their use, reproduction,
and transmittal to third parties without express written permission may result in legal
proceedings in the criminal courts as well as civil courts�
When this document is made available on Snom’s web page, Snom Technology GmbH
gives its permission to download and print copies of its content for the intended
purpose of using it as a manual� No parts of this document may be altered, modified
or used for commercial purposes without the express written consent of Snom
Technology GmbH�
Although due care has been taken in the compilation and presentation of the
information in this document, the data upon which it is based may have changed in the
meantime� Snom therefore disclaims all warranties and liability for the accurateness,
completeness, and currentness of the information published, except in the case of
intention or gross negligence on the part of Snom or where liability arises due to
binding legal provisions�
Our firmware includes some source code that may be used and modified by anyone
and everyone under the GNU Public License (GPL) (see “Appendix - GNU General
Public License” on page 71), provided they, in turn, make it available to everyone
else with the same licensing agreement� Please go to https://www�snom�com/footer/
source-code-gpl-open-source/ for the original GPL license and the source code of
components licensed under GPL and used in Snom products�
5
Important Safety Information
This symbol is to alert you to important operating or servicing instructions
that may appear on the product or in this user’s manual� Always follow
basic safety precautions when using this product to reduce the risk of
injury, fire, or electric shock�
Important safety instructions
When using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury, including the following:
1� This product should be installed by a qualified technician�
2� This product should only be connected to the host equipment and never directly
to the network such as Public Switch Telephone Network (PSTN) or Plain Old
Telephone Services (POTS)�
3� Read and understand all instructions�
4� Follow all warnings and instructions marked on the product�
5� Unplug this product from the wall outlet before cleaning� Do not use liquid or
aerosol cleaners� Use a damp cloth for cleaning�
6� Do not use this product near water such as near a bath tub, wash bowl, kitchen
sink, laundry tub or swimming pool, or in a wet basement or shower
7� Do not place this product on an unstable table, shelf, stand or other unstable
surfaces�
8� Slots and openings in the back or bottom of the handset are provided for
ventilation� To protect them from overheating, these openings must not be blocked
by placing the product on a soft surface such as a bed, sofa or rug� This product
should never be placed near or over a radiator or heat register� This product should
not be placed in any area where proper ventilation is not provided�
9� This product should be operated only from the type of power source indicated on
the marking label� If you are not sure of the type of power supplied at the premises,
consult your dealer or local power company
10� Do not allow anything to rest on the power cord� Do not install this product where
the cord may be walked on�
11� Never push objects of any kind into this product through the slots in the handset
because they may touch dangerous voltage points or create a short circuit� Never
spill liquid of any kind on the product�
12� To reduce the risk of electric shock, do not disassemble this product, but take it
to an authorized service facility� Opening or removing parts of the handset other
than specified access doors may expose you to dangerous voltages or other
risks� Incorrect reassembling can cause electric shock when the product is
subsequently used�
13� Do not overload wall outlets and extension cords�
6
14� Unplug this product from the wall outlet and refer servicing to an authorized
service facility under the following conditions:
A� When the power supply cord or plug is damaged or frayed�
B� If liquid has been spilled onto the product�
C� If the product has been exposed to rain or water
D� If the product does not operate normally by following the operating
instructions� Adjust only those controls that are covered by the
operation instructions� Improper adjustment of other controls may
result in damage and often requires extensive work by an authorized
technician to restore the product to normal operation�
E� If the product has been dropped and the telephone base and/or
handset has been damaged�
F If the product exhibits a distinct change in performance�
15� Avoid using a telephone (other than cordless) during an electrical storm� There is a
remote risk of electric shock from lightning�
16� Do not use the telephone to report a gas leak in the vicinity of the leak� Under
certain circumstances, a spark may be created when the adapter is plugged into
the power outlet, or when the handset is replaced in its cradle� This is a common
event associated with the closing of any electrical circuit� The user should not
plug the phone into a power outlet, and should not put a charged handset into
the cradle, if the phone is located in an environment containing concentrations
of flammable or flame-supporting gases, unless there is adequate ventilation� A
spark in such an environment could create a fire or explosion� Such environments
might include: medical use of oxygen without adequate ventilation; industrial
gases (cleaning solvents; gasoline vapors; etc�); a leak of natural gas; etc�
17� Only put the handset of your telephone next to your ear when it is in normal talk
mode�
18� The power adapters are intended to be correctly oriented in a vertical or floor
mount position� The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet�
19� Use only the power cord indicated in this manual�
Power adapter rating: 6�0 Vdc @ 600 mA
20� For pluggable equipment, the socket-outlet shall be installed near the equipment
and shall be easily accessible�
21� In wall mounting position, make sure to mount the telephone base on the wall
by aligning the eyelets with the mounting studs of the wall plate� Then slide the
telephone base down on both mounting studs until it locks into place� Refer to the
full installation instructions in the User Manual�
22� CAUTION: Keep small metallic objects such as pins and staples away from the
handset receiver
SAVE THESE INSTRUCTIONS
7
For cUL compliance only
Mesures de sécurité importantes
Ce symbole vous alertera d’informations importantes ou d’instructions
d’entretien pouvant apparaître dans ce guide d’utilisation� Respectez
toujours les mesures de sécurité et de sécurité de base lorsque vous
utilisez ce produit, afin de réduire les risques de blessures, d’incendie, ou
d’électrocution�
Mesures de sécurité importantes
Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution,
suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone
1� Cet appareil doit être installé par un technicien qualifié�
2� Cet appareil doit être branché à un équipement hôte et jamais branché à un
réseau, tel qu’un réseau PSTN publique ou un réseau téléphonique standard
(POTS)�
3� Lisez et comprenez bien toutes les instructions�
4� Observez toutes les instructions et mises en garde inscrites sur l’appareil�
5� Débranchez ce téléphone de la prise murale avant de le nettoyer� N’utilisez pas
de nettoyeurs liquides ni en aérosol� N’utilisez qu’un chiffon doux et légèrement
humecté�
6� N’utilisez pas ce produit près de l’eau, tel que près d’un bain, d’un lavabo, d’un évier
de cuisine, d’un bac de lavage ou d’une piscine, ou dans un sous-sol humide ou
sous la douche�
7� Ne déposez pas ce téléphone sur un chariot, support ou table chancelants�
L’appareil pourrait tomber et être sérieusement endommagé�
8� Le boîtier de l’appareil est doté de fentes et d’ouvertures d’aération situées à
l’arrière ou en dessous� Afin d’empêcher la surchauffe, ces ouvertures ne doivent
pas être obstruées en plaçant l’appareil sur un lit, divan, tapis ou autre surface
similaires� Ne placez pas cet appareil à proximité d’un élément de chauffage ni
d’une plinthe électrique� De plus, ne l’installez pas dans une unité murale ou un
cabinet fermé qui ne possède pas d’aération adéquate�
9� Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur les
étiquettes de l’appareil� Si vous ne connaissez pas le voltage de votre maison,
consultez votre marchand ou votre fournisseur d’électricité�
10� Ne déposez rien sur le cordon d’alimentation� Installez cet appareil dans un
endroit sécuritaire, là où personne ne pourra trébucher sur la ligne d’alimentation
ni le cordon téléphonique modulaire�
11� N’insérez jamais d’objets à travers les fentes et ouvertures de cet appareil, car
ils pourraient toucher à des points de tension dangereux ou court-circuiter des
pièces, ce qui constituerait un risque d’incendie ou d’électrocution� N’échappez
pas de liquides dans l’appareil�
8
12� Afin de réduire les risques d’électrocution, ne démontez pas l’appareil, mais
apportez-le plutôt à un centre de service qualifié s’il doit être réparé� En enlevant
le couvercle, vous vous exposez à des tensions dangereuses ou autres dangers
similaires� Un remontage inadéquat peut être à l’origine d’une électrocution lors
d’une utilisation ultérieure de l’appareil�
13� Ne surchargez pas les prises de courant ni les rallonges électriques, car ceci peut
constituer un risque d’incendie ou d’électrocution�
14� Débranchez cet appareil de la prise de courant et communiquez avec le
département de service à la clientèle de Snom dans les cas suivants:
A� Lorsque le cordon d’alimentation est endommagé ou écorché�
B� Si du liquide a été échappé dans l’appareil�
C� Si l’appareil a été exposé à une source d’humidité telle que la pluie ou l’eau�
D� Si l’appareil ne fonctionne pas normalement en suivant les directives du
guide� N’ajustez que les commandes couvertes dans le guide d’utilisation,
car un mauvais réglage de celles-ci peut être à l’origine de dommages, ce qui
nécessiterait des réparations considérables pour remettre l’appareil à son
état de fonctionnement normal�
E� Si l’appareil a été échappé ou son boîtier, endommagé�
F Si le produit affiche une nette diminution de sa performance�
15� Évitez d’utiliser un téléphone (autre qu’un sans fil) pendant un orage� Les éclairs
peuvent être à l’origine d’une électrocution�
16� N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de celle-
ci� Sous certaines circonstances, une inteincelle pourrait survenir lorsque
l’adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé
sur le combiné� Ceci est un événement commun associé avec la fermeture
d’un circuit électrique� L’utilisateur ne devrait pas brancher le téléphone dans
une prise de courant, et ne devrait pas déposer le combiné chargé sur le socle,
si le téléphone se trouve dans un environnement ou la concentration de gaz
inflammables, sans ventilation adéquate� Une étincelle dans ces endroits pourrait
provoquer un incendie ou une explosion� Ces environnements pourraient être
l’utilisation médicale de l’oxygène sans ventilation adéquate; le gaz industriel
(dissolvants, vapeurs d’essence, etc�); une fuite de gaz naturel, etc�
17� Placez uniquement le combiné de votre appareil près de votre oreille lorsqu’il est
en mode de conversation normal�
18� Les adaptateurs sont conçus pour être orientés en position verticale ou en position
horizontale sur le plancher
19� N’utilisez que cordon d’alimentation et les piles indiquées dans ce guide
d’utilisation� Note de l’adaptateur: 6�0 Vdc @ 600 mA
20� Pour les PRODUITS À BRANCHER À UNE PRISE DE COURANT, la prise de courant
doit être installée près du produit, afin d’assurer une accessibilité sécuritaire à la
prise de courant�
9
21� En position de montage mural, assurez-vous de monter le socle du téléphone sur
le mur en alignant les oeillets avec les goujons de fixation de la plaque murale�
Ensuite, faites glisser le socle vers le bas sur les deux goujons de fixation jusqu’à
ce qu’il se verrouille en place� Reportez-vous aux instructions complètes dans la
section Installation dans ce guide d’utilisation�
22� MISE EN GARDE : Éloignez les petits objets métalliques tels que les broches de
l’écouteur du combiné�
CONSERVEZ CES INSTRUCTIONS
10
Compliance
FCC part 15
This device complies with Part 15 of the FCC rules� Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause
undesired operation�
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules� These limits are designed to
provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment� This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications�
Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at the user’s
expense�
Privacy of communications may not be ensured when using this phone�
Warning: Changes or modifications to this equipment not expressly approved by
the party responsible for compliance could void the user’s authority to operate the
equipment�
Caution: To maintain the compliance with the FCC’s RF exposure guideline, place the
base unit at least 20 cm from nearby persons�
For body-worn operation, this handset has been tested and meets the FCC RF exposure
guidelines when used with the accessories supplied or designated for this product� Use
of other accessories may not ensure compliance with FCC RF exposure guidelines�
FCC Part 68
Consumer Information:
a� This equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA� On the bottom of this equipment is a label that contains,
among other information, a product identifier in the format US:AAAEQ##TXXXX
If requested, this number must be provided to the telephone company
b� An applicable certification jacks Universal Service Order Codes (USOC) for the
equipment is provided (i�e�, RJ45C) in the packaging with each piece of approved
terminal equipment�
c� A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA� A compliant LAN cable (RJ45) and modular
plug is provided with this product� An RJ45 jack should normally be used for
connecting to the SIP equipment through the LAN cable� See installation
instructions for details�
11
Compliance
d� If this equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required� But if advance notice isn’t practical, the telephone company will notify
the customer as soon as possible� Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary
e� The telephone company may make changes in its facilities, equipment, operations
or procedures that could affect the operation of the equipment� If this happens the
telephone company will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service�
f� Should you experience trouble with this equipment, please contact
Snom Technology GmbH
1 (339) 227-6160 (select option 2)
for repair or warranty information� If the equipment is causing harm to the
telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved�
g� Please follow instructions for repairing if any (e�g� battery replacement section);
otherwise do not alternate or repair any parts of device except specified�
h� Connection to party line service is subject to state tariffs� Contact the state public
utility commission, public service commission or corporation commission for
information�
i. NOTICE: If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this M18 KLE does not disable your alarm
equipment�
If you have questions about what will disable alarm equipment, consult your
telephone company or a qualified installer
j� This equipment is hearing aid compatible�
NOTICE: According to telephone company reports, AC electrical surges, typically
resulting from lightning strikes, are very destructive to telephone equipment
connected to AC power sources� To minimize damage from these types of surges, a
surge arrestor is recommended�
12
Compliance
Industry Canada
This Class A digital apparatus complies with Canadian requirements:
CAN ICES-3 (A)/NMB-3(A)� Cet appareil numérique de la classe A est conforme à la
norme CAN ICES-3 (A)/NMB-3(A) du Canada�
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s)�
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device�
Privacy of communications may not be ensured when using this telephone�
The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met�
This product meets the applicable Innovation, Science and Economic Development
Canada technical specifications�
13
Introduction
About this manual
This user manual provides installation and handset configuration instructions, and
detailed instructions for using the M18 KLE SIP DECT 4-Line Deskset with firmware
version 1�0�2�1�
See “Viewing deskset status” on page 49 for instructions on how to check the
software version of your M18 KLE SIP DECT 4-Line Deskset and/or M100 KLE SIP DECT
4-Line Base Station�
Please read Important Safety Information on page 4 of this user manual�
Please thoroughly read this user manual for all the feature operations and
troubleshooting information necessary to install and operate your handset�
Please refer to the M100 KLE Administrator and Provisioning Manual for complete
configuration instructions�
For customer service or product information, visit our website at
www.snomamericas.com
14
Product overview
The M18 KLE SIP DECT 4-Line Deskset, combined with the M100 KLE SIP DECT 4-Line
Base Station, is a full-featured SIP endpoint business phone system designed to work
with popular hosted IP PBX services and on-premise SIP PBXs� Once you have ordered
and configured your PBX service, the deskset enables you to make and receive calls as
you would with any other business phone� Up to 10 cordless devices (M18 KLE desksets,
M10 KLE handsets, and/or M10R KLE handsets) can be registered to the base station�
Each deskset provides calling features such as hold, transfer, conferencing, and
speakerphone�
The M100 KLE SIP DECT 4-Line Base Station supports shared calls among multiple
cordless handsets/desksets with a single SIP account� With Key System Emulation,
the line keys (L1 to L4) on handsets/desksets can be configured as KeyLine type, which
enables the keys to be used as for making calls, picking up held calls, and barging in
calls�
The M18 KLE SIP DECT 4-Line Deskset features include:
Backlit Liquid Crystal Display
Speakerphone, Hold and Mute
Up to 8 SIP accounts
Up to 6 concurrent calls across all desksets
Shared call usage on single SIP account among multiple users
Key System Emulation
4 line keys (L1-L4) with LEDs
Message waiting alert LED
3-way conferencing
Corded headset support
500-entry local directory
1,000-entry base directory with entries shared on all registered handsets and
desksets
15
Sehwa Kim | 19.02.2019 | Revision 1.1AW | M18 (US version)
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Quick Reference Guide
Cordless deskset external features
REDIAL
Press to redial a number
MESSAGES
Press to display the
Message menu�
MUTE
During a call, press
to prevent your voice
from being heard�
DND (Do not disturb)
Press once to turn the
feature on� Press again to
turn off�
pVOLq
During a call, press to adjust
the listening volume�
Press to adjust the ringer
volume when in idle mode�
INTERCOM
Press to start making
an intercom call to
one device� HEADSET
Press to make, answer
or hang up a call on a
corded headset�
SPEAKER
Press to turn on the
speakerphone� Press
again to turn it off�
SELECT
Press to select a menu
item�
CANCEL
Press to cancel an
operation and leave a
menu, or to ignore an
incoming call�
DELETE
While entering
numbers or letters,
press to delete
previous character
DIRECTORY
Press to view directory
information�
CALL HISTORY
Press to view call
history
DIAL PAD
MENU/FUNC
Press to display the
main menu or context
menu, OR to dismiss an
incoming call�
16
CALLS
Press to manage your own
held calls and shared calls
within the system�
Navigation keys
While in menus, press p or q to scroll through the
menus, highlight items or change settings�
While entering names or numbers, press t or u to move
the cursor to the left or right�
L1 - L4
Line keys with LEDs
for call handling� Can
be reprogrammed as
shortcuts to other
features�
MESSAGE WAITING
indicator
Flashes when an
account has a new voice
message�
Sehwa Kim | 19.02.2019 | Revision 1.1AW | M18 (US version)
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Speed dial keys
Press to dial the desired
speed dial number
MIC
Sehwa Kim | 19.02.2019 | Revision 1.1AW | M18 (US version)
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LOWER
Press to switch to the
lower location of a speed
dial key
HOLD
Press to put the active
call on hold�
Quick Reference Guide
Cordless deskset external features
17
Factory Default Line Key Settings
Your base station and desksets have a factory default
configuration where the line keys (L1 to L4) are set up to
handle a shared line�
All deskset user can use the shared line via the line
keys (L1 to L4)�
The LEDs on the line keys (L1 to L4) will be on or
flashing to indicate calls in progress across all
desksets�
A deskset user can make a new call, pick up a held shared call, or barge in a
shared call by pressing the line keys (L1 to L4)�
For more information, see “Using Key System Emulation” on page 36�
Directory card
Use the directory card to record the names of the speed dial numbers you stored�
To write names on the directory card:
1� Write the information on the directory card
that comes with the package�
2� Insert the edge of the directory card in the
slot at the front of the deskset, under the
plastic cover
18
Deskset Installation
This section assumes that your network infrastructure is established and that your IP
PBX phone service has been ordered and configured for your location�
Deskset installation involves both the backup battery and the deskset� The deskset is
powered using the supplied power adapter� The deskset can be placed on a flat surface
or mounted on a wall�
Avoid placing the deskset too close to:
Communication devices such as television sets, DVD players, or other cordless
telephones
Excessive heat sources
Noise sources such as a window with traffic outside, motors, microwave ovens,
refrigerators, or fluorescent lighting
Excessive dust sources such as a workshop or garage
Excessive moisture
Extremely low temperature
Mechanical vibration or shock such as on top of a washing machine or work bench
Installing the backup battery
Install the backup battery, as shown below� In the event of a power failure, the charged
backup battery allows the deskset to operate� The backup battery will be charged when
you connect the AC power adapter to a wall outlet not controlled by a wall switch�
1� Squeeze the latch tab to open the battery compartment cover
2� Plug the battery connector into the port inside the compartment�
3� Place the battery in the compartment� Make sure the supplied battery with the
label THIS SIDE UP faces up, as indicated�
4� Insert the battery compartment cover tabs and then press down until the cover
clicks into place�
19
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery
(model BT266342)� To order a replacement battery, visit our website at
www.snomamericas.com
If you do not use the deskset for a long time, disconnect and remove the battery to
prevent possible leakage�
Battery charging
Once you have installed the battery, the screen indicates the battery status (see the
table below)� The backup battery is fully charged after 16 hours of continuous charging�
The following table summarizes the battery charge indicators and actions to take�
Battery indicators Battery Status Action
The screen shows and it
flashes�
Battery has enough charge
to be used for a short time�
Charge without
interruption (at least 30
minute)�
Full battery icon ( )
appears�
Battery is charged� To keep the battery
charged, place it in the
charger when not in use�
Battery Pack
BT166342/BT263342
2.4V 300mAh Ni-MH
WARNING:DO NOT BURN OR
PUNCTURE BATTERIES
MADE IN CHINA GY1224
Battery Pack
BT166342/BT263342
2.4V 300mAh Ni-MH
WARNING:DO NOT BURN OR
PUNCTURE BATTERIES
MADE IN CHINA GY1224
20
Installing the deskset
1� Install the mounting bracket for tabletop use�
Low tabletop position: Insert the fixed tabs of the mounting bracket into slots A and
B� Press the flexible tabs into slots C and D until they click into place�
High tabletop position: Insert the fixed tabs of the mounting bracket into slots A and
B� Press the flexible tabs into slots C and D until they click into place�
Low tabletop position
High tabletop position
B
B
A
A
C
C
D
D
D
D
CD
A B
B
B
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2� Connect the coiled handset and the power cord to the deskset�
IMPORTANT INFORMATION
1� Use only the power adapter supplied with this product�
To order a replacement power adapter, visit our website at
www.snomamericas.com
2� The power adapter is intended to be correctly oriented in a vertical or floor mount
position� The prongs are not designed to hold the plug in place if it is plugged into a
ceiling, under-the-table or cabinet outlet�
Plug the large end of the
power adapter into a power
outlet not controlled by a
wall switch.
Raise the antenna for
optimum wireless range
and performance.
Plug the small end of the
power adapter into the
power jack at the bottom of
the deskset.
Route the power adapter
cord through the slot at the
bottom of the deskset.
Plug the end of the
coiled handset cord into
the jack at the bottom of
the deskset.
22
Wall mounting the deskset
The deskset is ready for tabletop use� If you want to mount the deskset on a wall, make
sure you first unplug the power adapter from the electrical outlet�
To mount the deskset on the wall:
1� Place your corded handset aside� Use a coin to rotate the handset tab 180 degrees�
The protruding edge holds the corded handset when the deskset is mounted on the
wall�
2� Press in the direction indicated by the arrows to release and remove the mounting
bracket from the deskset�
3� Place the corded handset back to the deskset� Plug the small end of the power
adapter cord into the power jack on the back of the deskset�
4� Align the wall mounting holes on the back of the deskset with the tabs of the
standard wall plate� Push the deskset down until it clicks securely in place�
5� Plug the large end of the power adapter into an electrical outlet not controlled by
a wall switch�
Low tabletop position High tabletop position
Protruding edge
Handset tab
23
Adding a corded headset
You can use this deskset hands-free when you install any industry-standard 2�5mm
corded telephone headset (purchased separately)�
Plug a 2�5 mm headset into
the HEADSET jack on the side
of the handset�
24
Registering the deskset to the base
The deskset must be registered to the base station in order to make and receive calls�
To register the deskset:
1� Make sure the base station is connected to power
2� If the deskset is displaying go to step 6�
3� If the deskset is displaying go to step 7�
4� If the deskset is displaying
go to step 8�
5� If the deskset is displaying go to step 7�
6� Press CANCEL.
The deskset displays the following message:
7� Press SELECT.
The deskset displays the following message:
8� On the base station, press the HANDSET LOCATOR button for at least four seconds,
then release the button� Both LEDs on the base station begin to flash�
25
9� Press the # key on the deskset to begin registration�
The screen displays “Registering Please wait”�
The process takes up to 10 seconds to complete� When registration is complete,
the deskset beeps and displays “Deskset Registered”�
If the deskset fails to register, it displays “Registration failed� Try again�”
Wait for a few seconds and repeat the registration procedure�
Deregistering the deskset
Before using the deskset with a different base station, you must deregister the deskset
from the base station to which it is currently registered�
To deregister the deskset:
1� Press MENU/FUNC. on the deskset� The Main Menu appears�
2� Press q to scroll to User settings and then press SELECT
3� Press q to scroll to Registration and then press SELECT
4� Press q to highlight Deregistration and then press SELECT
The deskset screen displays a list of devices registered to the base�
5� Press q to highlight the name of the deskset you want to deregister, and then press
SELECT
6� Enter the PIN and then press SELECT to begin deregistration�
The default PIN is 1592�
The deregistration process takes up to 10 seconds to complete� When the deskset
deregisters, it beeps and the screen displays “Handset is deregistered�”
Note: The deskset enters an energy-saving charging mode after being deregistered� All
cordless telephone functions except deskset-battery charging are disabled� Energy-
saving charging mode is deactivated after the deskset registers to the base station�
26
Locating the Deskset
You can determine which desksets are registered by paging them from the base
station� Press the HANDSET LOCATOR (page) button on the base station to ring all
desksets:
Hwang Jin wook | 09. Jan. 2019 | Revision 1.0Silkscreen artwork | M100 Base
â
All desksets within range of the base will ring for one minute, even if the volume is
off�
To end the locator page, press CANCEL
To silence the locator page on one deskset only, press MUTE
Screen icons
The following screen icons indicate your phone’s current status:
Icon Status
Indicates signal strength, from one bar (weak) to four bars (strong)� Flashes when
out of range�
Indicates battery strength from 1/3 to 3/3� Flashes when empty
Indicates the currently displayed call is on hold with your deskset�
This icon is visible when displaying the Call List�
The ringer is off
Headset—audio is coming through a headset after the HEADSET key was pressed�
Speakerphone—the speakerphone is active�
Microphone is muted�
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Using the Deskset
This section describes how to use the deskset to make calls and answer calls� This
section also describes how to put calls on hold, transfer calls, and create conference
calls�
Idle screen
The Idle screen appears after the phone is connected and
configured for your SIP PBX service� The Idle screen indicates
that you have no active or held calls�
From the idle screen, you can press:
CALLS to view the Call List�
See “Displaying calls on the Call List” on page 35�
MENU/FUNC. to view the main menu�
See “Configuring the Deskset” on page 47
Making calls
You can make calls to any phone number (an outside call), or you can call another
deskset (an internal call)�
To make an outside call:
1� Use the dial pad to enter the desired number
Press DELETE if you enter an incorrect digit�
2� Call the number by lifting the handset, pressing an idle line key (L1 to L4), or
pressing SPEAKER
When the call is answered, the active call screen appears�
â
3� To end the call, place the handset in the cradle
-OR-
Press CANCEL (or SPEAKER if you are using speakerphone)�
Note that you can also live dial a number by lifting the handset or pressing SPEAKER
to go off hook before entering a phone number� The call will dial automatically
when a valid number is entered�
28
To make an internal (intercom) call to another handset or deskset:
1� Press INTERCOM
2� Press p or q to select the handset or deskset you wish to call, and then
press SELECT.
If you select All, then you will be connected to the first handset to answer
When the call is answered, the active call screen appears�
â
SELECT
3� To use the corded handset instead of the speakerphone, pick up the handset�
4� To end the call, press CANCEL (or SPEAKER , if you are on speakerphone)�
-OR-
Place the handset in the cradle�
Answering Incoming calls
You can answer a call by lifting the handset, or pressing SELECT or SPEAKER:
â
SELECT
Multiple Incoming Calls
If you have multiple incoming calls (as indicated by p):
Press the flashing line key (L1 to L4) for the call you
want to answer
-OR-
Press q or p to select the call you want to answer
Then lift the handset, press SELECT, or press SPEAKER
Ending a call
To end a call:
Place the handset in the cradle
-OR-
Press CANCEL (or SPEAKER , if you are on speakerphone)�
29
Speakerphone
To turn the speakerphone on/off during a call:
Press SPEAKER to switch between speakerphone and normal deskset use�
When the speakerphone is active, the deskset displays the speakerphone icon
at the top of the screen�
Volume
To adjust the listening volume during a call:
Press VOLUME p or q
Mute
The mute function enables you to hear the other party, but the other party cannot hear
you�
To mute/unmute your deskset’s microphone during a call:
Press MUTE
When your deskset’s microphone is muted, the deskset displays the mute
icon at the top of the screen�
Call Waiting
If you are on a call, and receive an incoming call from an outside number, the deskset
displays the Call Waiting scren� If you answer the call, your active call will be put on
hold�
To answer the incoming call:
Press SELECT or SPEAKER , OR press the
line key (L1 to L4) that is quickly flashing green�
You can also ignore or dismiss the incoming call�
See “Ignoring Calls” below and “Dismissing Calls” on page 30�
Ignoring Calls
You can ignore an incoming call from an outside number if you don’t want to answer
the call right away, but want to pick up the call later
If you ignore the call during an active call, and no other handsets/desksets
answer the ignored call, your deskset will ring again for the ignored call when you
disconnect your call�
If you ignore the call while your deskset is idle, your deskset will not ring again for
the ignored call�
30
To ignore an incoming call:
Press CANCEL on the “Incoming Call” screen or “Call Waiting” screen�
The ignored call will be shown in the Call List until it is picked up by another
handset/deskset� You can pick up the ignored call from the Call List - see “To
view the Call List:” on page 35�
Dismissing Calls
You can dismiss an incoming call from an outside number if you don’t want to answer
the call, and you don’t want to pick up the call later
If you dismiss the call during an active call, the dismissed call will continue to
ring on other handsets/desksets until it is answered or ignored/dismissed by all
handsets/desksets�
Your deskset will not ring again for the dismissed call�
To dismiss an incoming call during an active call:
1� Press MENU/FUNC on the “Call Waiting” screen.
2� Press SELECT at the prompt,
“Dismiss call? Dismissed call does not ringback�”
Missed Calls
If you don’t respond to an incoming outside call, the deskset displays a missed-call
alert on the idle screen:
Answering Internal Calls
You can receive internal calls from another handset or deskset�
To answer an internal call:
Lift the handset, press SELECT, or press SPEAKER
â
SELECT
Intercom calls from another handset or deskset cannot be rejected, but they can be
silenced by pressing MUTE
31
Putting a call on hold
You can put an outside call on hold by pressing HOLD� The deskset also puts calls
on hold automatically when you answer another call, transfer a call, or create a
conference� Note that you cannot put an internal call on hold�
â
HOLD
To take the call off hold:
1� Press CALLS
2� If you have multiple calls on hold, (as indicated by ), press q or p to select the
call you want to take off hold�
3� Press SELECT
To make a new call while on hold:
1� When you have a call on hold, use the dial pad to enter the number you wish to dial�
2� Call the number by pressing an idle line key (L1 to L4), SELECT, or SPEAKER
Putting a call on private hold
You can put a shared call on “private hold” to prevent other handsets/desksets from
retrieving your held call from the Call List�
To put a shared call on “private hold,” press and hold the HOLD button�
To resume the call, select it from the Call List�
32
Switching between two calls
If you are managing two calls, you can switch between them by one of the following
ways:
Press the flashing line key (L1 to L4) of the call you want to pick up�
â
SELECT
-OR-
Press CALLS to view the call on hold and then press SELECT
â
SELECT
Paging another handset/desket
You can page another handset/deskset, and send one-way audio� The receiving
handset/deskset will play an alert tone, and your voice on its speaker� If a corded
headset is plugged in to the receiving handset/deskset, then audio is played on the
headset�
You cannot hear the person� If you want to have a two-way conversation, make an
internal call instead� For more information, see “To make an internal (intercom) call to
another handset or deskset:” on page 28�
In order for the page to work, both your deskset and the receiving handset/deskset
must be idle�
To page a handset/deskset:
1� Press MENU
2� Press q to scroll to Paging and press SELECT
3� Press q or p to select a handset/deskset, and press
SELECT
Your deskset displays “Paging <device name>”� When a connection is established,
your deskset displays “Broadcasting” with a timer
4� Speak into your deskset’s speakerphone�
5� To use the corded handset instead of the speakerphone,
pick up the handset�
6� To end the page, press CANCEL (or SPEAKER, if you are on speakerphone)
OR place the handset in the cradle�
The receiving handset/deskset can also end the page�
33
The receiving handset/deskset will not receive the page if:
It is on an active call
It has an incoming call ringing
It is off-hook (deskset)
When this occurs, your deskset displays “Broadcasting” for five seconds, and then
displays “Ended�”
Receiving a page
If you are paged by another handset/deskset, your deskset will play an alert tone and
display the message “Paged by: <device name>�”
When the connection is established, your deskset dislays
“Broadcasting” with a timer, and you will hear the person paging
you� The other person cannot hear you�
To use the corded handset instead of the speakerphone, pick up
the handset�
To end the page:
Press CANCEL (or SPEAKER , if you are on speakerphone)
-OR-
Place the handset in the cradle�
The other person can also end the page�
About Shared Calls
A shared call is a call that can be picked up by any handset/deskset on a shared line�
Active and held shared calls are shown in the Call List, which can be displayed by
pressing CALLS on your deskset�
Private calls are only visible to the handset/deskset user who makes or answers the
call�
Your system administrator will determine whether or not calls on a SIP account will be
shared among handset/deskset users�
Whether or not calls on a SIP account will be shared among other handset/deskset
users is configured by your system administrator via KeyLine assignment�
The following examples show how to use the Call List to pick up a held shared call and
barge in an active shared call� Each example shows what the screen looks like on two
different desksets�
34
Example - picking up a held shared call:
Alice’s deskset Bob’s deskset
1� Alice is on a call�
2� Alice presses HOLD to put the
call on hold�
3� Alice shouts across the room, “Bob, can you pick up line 2?”
4� Bob presses CALLS to display
the Call List, and presses q
to select the call on Line 2�
5� Bob presses SELECT to pick
up the call�
The call is now on Bob’s deskset�
Example - barging in a shared call:
Alice’s deskset Bob’s deskset
1� Alice is on a call�
2� Alice shouts across the room, “Bob, can you join my call on line 3?”
3� Bob presses CALLS to display
the Call List, and presses q
to select the call on Line 3�
4� Bob presses SELECT to barge
in the call�
Bob is now in a conference call with Alice and the caller on Line 3�
35
Displaying calls on the Call List
The Call List enables you to manage your own held calls and shared calls within the
system�
The Call List displays:
Shared calls on other handsets/desksets, which can be active, held, or barged-in
calls�
Calls held by your deskset whether private or shared�
Calls you ignored calls, which not are yet answered by other handsets/desksets�
In the call list, a number on the handset display indicates which KeyLine number is
assigned to the call� KeyLine numbers 1-4 usually correspond to the L1-L4 keys on the
handset�
To view the Call List:
1� Press CALLS
2� If there are multiple calls in the Call List, (as indicated by ), press q or p to
select the call you want�
3� To retrieve a call on hold, OR
“barge in” on a shared call, OR
answer a call you previously ignored,
press SELECT
4� To exit the Call List, press CANCEL
Barging In
You can “barge in” on a shared call in progress on another handset that shares the
account� Barging in establishes a three-way call with two internal parties� Only one
barge in party is allower per active call�
To barge in on a call:
1� Press CALLS to display the Call List�
2� Press q or p to select the call you want to barge in�
3� Press SELECT.
36
Call Privacy
During an active shared call, you can turn on Call privacy in order to prevent other
handsets/desksets from barging in� The handset/deskset attempting to barge in
displays the message “Call is not available at this time�”
If Call privacy is on and your put your call on hold, then your deskset resets Call privacy
to “off”� Other handsets/desksets can then pick up your call from the Call list, or barge
in when you resume the call�
To turn call privacy on/off during an active shared call:
1� Press MENU/FUNC.
2� Press q to scroll to Call privacy and press�
3� Press to q or p to select On or Off, then press SELECT
When Call privacy is on, your handset’s call screen shows
“Private�”
When Call privacy is off, your handset’s call screen shows
“On a call�”
Using Key System Emulation
Your phone is configured with Key System Emulation, where
four line keys (L1 to L4) enable direct interaction with shared
calls� The line keys (L1 to L4) act like shortcuts to the calls in
the Call List�
Key System Emulation can be useful for small businesses
where incoming calls are answered by a group of people�
Deskset users can use the line keys to make new calls, answer incoming calls, pick up
calls held by other users, or barge in other users’ calls�
The following examples show how to use the line keys (L1 to L4) to pick up a held
shared call and barge in an active shared call� Each example shows what the screen
and line key LEDs look like on two different desksets�
37
Example - picking up a held shared call:
Alice’s deskset Bob’s deskset
1� Alice is on
a call�
2� Alice
presses
HOLD to
put the
call on
hold�
3� Alice shouts across the room, “Bob, can you pick up line 2?”
4� Bob
presses
L2 to pick
up the
call�
The call is now on Bob’s deskset�
Example - barging in a shared call:
Alice’s deskset Bob’s deskset
1� Alice is on a
call�
2� Alice shouts across the room, “Bob, can you join my call on line 3?”
3� Bob presses
L3 to
barge in the
call�
Bob is now in a conference call with Alice and the caller on line 3�
38
LEDs on the line keys (L1-L4) indicate the status of calls:
LED light: Indicates: Press key to:
Off Line is idle Make a call
Quickly flashing
green
Ringing incoming call Answer the call
Slowly flashing green Call is on hold on your
deskset
Retrieve the held call
Steady green Call is active on your
handset
(Not applicable)
Flashing orange Call is on hold on another
handset/deskset
Retrieve the held call
Steady orange Shared call is active on
another handset/deskset
“Barge in” on the shared call
Your phone system has its factory default with SIP Account 1 and its four line keys (L1-
L4) configured to provide a Key System experience� Ask your system administrator for
other modes of operation�
39
Transferring a call
You can transfer a call to another party
If you talk to the transfer recipient before completing the transfer, you are making
an “announced” transfer� However, the transfer recipient does not have to talk to you
before receiving the transferred call� If you do not talk to the transfer recipient before
transferring the call, you are making a “blind” transfer
You can also transfer a call to a held call� Note that you cannot transfer intercom calls�
To transfer a call (announced):
1� During a call, press MENU/FUNC.
MENU/
FUNC. â
2� Press q to scroll to Transfer and press SELECT
3� With A call(announce) highlighted, press SELECT.
The call is automatically put on hold�
4� Dial the number to which you want to transfer the call, then press SELECT
OR
Press DIRECTORY or CALL HISTORY and call a number from a list�
5� When the second caller answers, you can talk to the caller to notify them of the
transfer, then press SELECT to transfer the call�
SELECT â
To transfer a call (blind):
1� During a call, press MENU/FUNC.
2� Press q to scroll to Transfer and press SELECT
3� Press q to scroll to A call(blind), then press SELECT
SELECT â
4� Dial the number to which you want to transfer the call�
OR
Press DIRECTORY or CALL HISTORY and call a number from a list�
5� Press SELECT to transfer the call� The Call Transferred screen appears�
40
To transfer a call to a held call:
1� During a call, press MENU/FUNC.
2� Press q to scroll to Transfer and press SELECT
3� Press q to scroll to A held party, then press SELECT
4� Press q or p to select a held call to which you want to transfer, then press SELECT
SELECT â
5� When the second call is established, you can talk to the caller to notify them of the
transfer
6� Press SELECT to transfer the call�
To transfer a call to another handset / deskset in your system:
1� During a call, press MENU/FUNC.
2� Press q to scroll to Transfer and press SELECT
3� Press q to scroll to A handset party, then press SELECT
4� Press q or p to select a handset or deskset, then press SELECT.
5� When the second call is established, you can talk to the caller to notify them of the
transfer
6� Press MENU/FUNC.
7� With Transfer highlighted, press SELECT to transfer the call�
Setting up a conference call
You can hold a conference call between yourself and two other parties�
To set up a conference call with an outside number:
1� During a call, press MENU/FUNC.
2� Press q to scroll to Conf. and press SELECT
SELECT â
3� With A new party highlighted, press SELECT
The call is automatically put on hold�
41
4� Dial the second number for the other party you want to join your conference, then
press SELECT.
OR
Press DIRECTORY or CALL HISTORY and call a number from a list�
5� When the second call is established, press SELECT
The conference begins and the conference screen appears�
SELECT â
Press CANCEL to terminate both calls and end the conference�
To create a conference with a held call:
1� If you are on an Active call and also have a call on hold, press MENU/FUNC.
2� Press q to scroll to Conf. and press SELECT
3� Press q to scroll to A held party, and then press SELECT.
A list of held calls will appear
4� Press q or p to select a held call you want to conference with, then press SELECT
5� Press SELECT on the “[SELECT]” screen�
The conference will begin immediately
SELECT â
Press CANCEL to terminate both calls and end the conference�
To set up a conference call with another handset / deskset in your system:
1� During a call, press MENU/FUNC.
2� Press q to scroll to Conf. and press SELECT
3� Press q to scroll to A handset party, then press SELECT
4� Press q or p to select a handset or deskset, then press SELECT.
5� When the second call is established, press MENU and press q to scroll to Conf.
then press SELECT
The conference begins and the conference screen appears�
Press CANCEL to exit the conference� The two other callers remain connected to
each other
42
Setting up a Network Conference:
A Network Conference is hosted by your service provider and allows multiple
parties to join a conference� A Network Conference works in a similar way to the
regular conference described above, except you can add as many parties as your
service provider supports� Pressing MENU/FUNC. and selecting Conference during a
conference will allow you to add more parties to the ongoing conference�
Listening to messages
When you have new messages, the phone displays a new-messages notification on
the idle screen:
To listen to your messages:
1� Press MESSAGES
-OR-
From the deskset Main Menu, with Message highlighted, press SELECT
â
SELECT
The Message screen appears� The MESSAGE WAITING light flashes for any account
that has a message�
2� Press q to highlight the desired account and press SELECT
The deskset dials the voicemail access number
3� Follow the voice prompts to listen to your messages�
Using the Directory
The deskset has three lists of contacts� The Local directory is only available on your
deskset� The Base directory is usually maintained by your system administrator, and is
available on all desksets and handsets� The Blacklist contains blocked numbers�
To view a directory:
1� Press DIRECTORY
OR
From the deskset Main Menu, press q to scroll to Directory
and then press SELECT
The Directory menu appears�
2� Press q or p to select the directory you wish to view, and then press SELECT.
3� With Review highlighted, press SELECT and then press q or p to browse through
contacts�
43
To call a contact:
When viewing a directory entry, you can call a contact in the following ways�
1� Dial the phone number in the entry:
a� Press t or u to cycle through work, mobile, and other numbers�
b� Press SELECT to call the contact�
2� Revise the phone number to dial before calling:
a� Press MENU/FUNC
b� Press q to scroll to Edit dial and press SELECT
c� Edit the number as required, then press SELECT
To search a directory:
1� From the deskset Main Menu, press q to scroll to Directory and then press
SELECT
The Directory menu appears�
2� Press q or p to select the directory to search, and
then press SELECT.
3� Press q to scroll to Search and press SELECT
4� Enter a name or number, then press SELECT
To add a new entry:
1� From the deskset Main Menu, press q to scroll to Directory and press SELECT
The Directory menu appears�
2� Press q or p to select the directory to add a new entry to, then press SELECT.
3� Press q to scroll to Add new and press SELECT
4� Use the dial pad to enter the first name, last name, work, mobile, and other phone
numbers� Press q after entering each item�
5� Press t or u to choose the ringer tone, then press q
6� Press t or u to choose the dial line (account)�
7� When you are done, press SELECT
To edit an entry:
1� When viewing the directory entry you wish to edit, press
MENU/FUNC
2� With Edit highlighted, press SELECT
3� Press q or p to select an item to edit�
4� Use the dial pad to change the first name, last name, work,
mobile, and other phone numbers�
Press DELETE to delete characters�
5� Press t or u to change the ringer tone and dial line (account)�
6� When you are done editing, press SELECT
44
To delete an entry:
1� When viewing the directory entry you wish to delete, press MENU/FUNC
2� Press q to scroll to Delete and then press SELECT
3� Press SELECT on the delete confirmation screen�
OR
Press CANCEL to return to the previous screen�
To delete all entries:
1� From the deskset Main Menu, press q to scroll to Directory and then press
SELECT
The Directory menu appears�
2� Press q or p to select the directory to delete, and then press SELECT.
3� Press q to scroll to Delete all and then press SELECT
4� Press SELECT on the delete all confirmation screen�
OR
Press CANCEL to return to the previous screen�
Using the Call History
The Call History contains lists of your missed, received, and dialed calls (you can also view
dialed calls by pressing REDIAL)� You can view, call and store list entries�
To view the Call History:
1� Press CALL HISTORY
OR
From the deskset Main Menu, press q to scroll to
Call history and then press SELECT
The Call History menu appears�
2� Press q or p to highlight the desired list and then press
SELECT
3� With Review highlighted, press SELECT
4� Press q or p to view entries�
The Call History entry screen shows the time, date, name and number of the call, the
number of entries in the folder, along with an icon indicating the type of call�
Received call Dialed call Missed call
45
To call an entry:
When viewing a Call History entry, you can call the entry in the following ways�
1� Lift the corded handset, or press HEADSET or SPEAKER
to call the phone number in the entry
2� Revise the phone number to dial before calling:
a� Press MENU/FUNC
b� With Edit dial highlighted, press SELECT
c� Edit the number as required� Press DELETE to delete characters�
d� Lift the corded handset, or press HEADSET or SPEAKER
To save an entry to a directory:
1� Press MENU/FUNC when viewing a Call History entry
2� Press q to scroll to Save To and then press SELECT
3� Press q or p to select the directory to save to, and
then press SELECT.
4� Use the dial pad to change the first name, last name, work,
mobile, and other phone numbers� Press DELETE to delete
characters�
5� Press t or u to change the ringer tone and dial line (account)�
6� When you are done editing, press SELECT to return to Call History
To delete entries:
1� To delete the entry you are viewing, press DELETE
2� To delete all entries:
a� In the main Call History menu, press q or p to scroll to the list you wish to
delete, and press SELECT
b� Press q to scroll to Delete all and then press SELECT
c� Press SELECT again on the delete all confirmation
screen�
46
Using Speed Dial
The speed dial feature allows you to program up to 32 numbers that you dial frequently
You can access the first 16 speed dial numbers by pressing the speed dial buttons� To
access the remaining 16 speed dial numbers, press LOWER and then the speed dial
button for the desired location�
To program a Speed Dial number:
1� Press MENU/FUNC.
2� Press q to highlight Speed dial and then press SELECT
3� Press q or p to select an empty slot, and then press MENU/FUNC.
â
MENU/FUNC.
4� Use the dial pad to enter a name, and then press q
5� Use the dial pad to enter a number, and then press q
6� Press t or u to choose the dial line (account), and then press SELECT
To edit existing Speed Dial entries:
1� Select the entry in the Speed Dial list then press MENU/FUNC.
2� Press q or p to select an item to edit�
3� Use the dial pad to change the name and number� Press DELETE to delete
characters�
4� Press t or u to change the dial line (account)�
5� When you are done editing, press SELECT
To delete existing Speed Dial entries:
1� Select the entry in the Speed Dial list, and then press DELETE.
2� Press SELECT on the delete confirmation screen�
OR
Press CANCEL to return to the previous screen�
47
Configuring the Deskset
You can configure the deskset using one of two methods:
1� The Features and User settings menus on the deskset�
2� The WebUI, which you access using your Internet browser
This section describes settings you can change using the
menus on your deskset� For information about settings you can
change on the WebUI, see “WebUI” on page 58�
The system administrator can configure additional settings,
including Network settings, Provisioning, and the PIN code by
using the Admin settings menu� For more information about this menu, see the M100
KLE Administrator and Provisioning Manual
Setting Do Not Disturb
When Do Not Disturb (DND) is on for an account, calls to that account will be rejected�
To turn DND on or off:
1� Press MENU/FUNC
2� Press q to highlight Features and press SELECT
3� With DND highlighted, press SELECT
4� Press q or p to select which account DND should
apply to*, and press SELECT.
5� Press q or p to select On or O󰀨.
6. Press SELECT to save.
* Note that DND will apply to all desksets and handsets
assigned the account�
Setting call forwarding
Calls can be forwarded to another phone number always, only when busy, or after a set
number of rings�
To set call forward:
1� Press MENU/FUNC
2� Press q to highlight Features and press SELECT
3� Press q to highlight Call forwarding and press SELECT
4� Press q or p to select which account Call forward should apply to*, and then
press SELECT.
5� Press q or p to choose the desired option:
Always
Busy
No answer
48
6� Press SELECT
7� On the next screen, with Set On/Off highlighted, press SELECT
8� Press q or p to choose On or Off and then press SELECT
9� Press q to highlight Phone number and then press SELECT
10� Enter the number to which you would like to forward calls�
11� Press DELETE to move the cursor back and delete the previous number
12� Press SELECT
13� If you selected No answer earlier:
a� Press q to scroll to No ans. delay
b� Press q or p to choose the number of rings between 1
and 10�
c� Press SELECT
* Note that Call forward will apply to all desksets/handsets assigned the account�
Blocking anonymous calls
Calls without Caller ID information will be rejected and the deskset will not ring�
To block anonymous callers:
1� Press MENU/FUNC
2� Press q to highlight Features and press SELECT
3� Press q to highlight Block anonymous and press SELECT
4� Press q or p to select which account Block
anonymous should apply to*, and then press SELECT.
5. Press q or p to choose On or O󰀨, and then press
SELECT to save.
* Note that Block anonymous will apply to all desksets/handsets
assigned the account�
Dialing anonymously
When this feature is enabled, your phone will make anonymous outgoing calls�
To dial as an anonymous caller:
1� Press MENU/FUNC
2� Press q to highlight Features and then press SELECT
3� Press q to highlight Dial as anonyms and then press
SELECT
4� Press q or p to select which account Dial as anonymous
should apply to*, and then press SELECT.
5. Press q or p to choose On or O󰀨, and then press
SELECT to save.
* Note that Dial as anonymous will apply to all desksets/handsets assigned the
account�
49
Setting missed-call alerts
When missed-call alerts are enabled, an alert will display on the idle screen whenever
you do not answer an incoming call�
To turn missed-call alerts on or off:
1� Press MENU/FUNC
2� Press q to highlight Features and then press SELECT
3� Press q to highlight Miss call alert and then press SELECT
4� Press q or p to choose Show alert or Hide alert.
5� Press SELECT
Setting call waiting
When call-waiting alerts are enabled, an alert will display on-screen whenever you
receive an incoming call during an active call�
To turn call-waiting alerts on or off:
1� Press MENU/FUNC
2� Press q to highlight Features and then press SELECT
3� Press q to highlight Call waiting and then press SELECT
4� Press q or p to choose Show alert or Hide alert.
5� Press SELECT
Viewing deskset status
In the Status menu, you can view information on the LAN network your phone system
is connected to, the registration status of your SIP accounts, or view the software
version of your deskset� You may need this information for troubleshooting purposes�
To view the Status menu:
1� Press MENU/FUNC
2� Press q to highlight Status and then press SELECT
3� Press q to highlight either Network, Line, or Product Info,
and then press SELECT
To view the software version of your phone:
1� From the Status menu, highlight Product Info and then press SELECT
2� With Deskset highlighted, press SELECT
3� Press q to view the software version�
50
Setting the language
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� With Language highlighted, press SELECT
4� Press q or p to choose the desired language�
5. Press SELECT to save.
Setting the date and time
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� Press q to highlight Set Date/Time and then press SELECT
4� On the Set date screen, set the values for MM, DD, and YY�
The currently selected value is flashing�
a� Press p or q to select a number, or use the dial pad to
enter a number
b� Press SELECT to go to the next value�
c� Press CANCEL to go back to the previous value�
5� On the Set time screen, set the values for HH, MM and AM/PM�
The currently selected value is flashing�
a� Press p or q to select a number or AM/PM, or
use the dial pad to enter a number
b� Press SELECT to go to the next value�
c� Press CANCEL to go back to the previous value�
Setting the deskset name
You can change the deskset name from the default HANDSET
To change the deskset name:
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� Press q to highlight Phone rename and then press SELECT
4� Press DELETE to move the cursor back and delete the
previous name�
5� Enter the new name using the dial pad�
6� Press SELECT when complete�
51
Configuring the programmable keys
You can configure the Programmable Keys on the deskset�
To configure the line keys (L1-L4):
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� Press q to highlight Progrm’able key and then press
SELECT
4� With Line key highlighted, press SELECT
5� Press q or p to select a line key and then press SELECT
6� Press t or u to choose the Type of key
For a list of available Types, see “Programmable Key Types”
on page 52�
7� If the key has another setting (as indicated by q), press q
and then press t or u to choose the Value or Account�
8� Press SELECT
9� To configure another line key, go to step 5�
To configure the hard keys:
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� Press q to highlight Progrm’able key and then press
SELECT
4� Press q to highlight Hardkey and then press SELECT
5� Press q or p to select a hard key and then press SELECT
6� Press t or u to choose the Type of key
For a list of available Types, see “Programmable Key Types”
on page 52�
7� If the key has another setting (as indicated by q),
press q and then press t or u to choose the Account�
8� Press SELECT
9� To configure another hard key, go to step 5�
52
Programmable Key Types
You can assign functions to line keys (L1, L2, L3, L4) and hard keys (HOLD, p, q,
INTERCOM, MUTE)�
Keys can have identical functions, depending on the “Type” of key� For example, you
can assign keys for Key System Emulation so that you can manage your own held calls
and shared calls within the system� You can also assign several “Line”-type keys to
Account 1 so that you can manage multiple calls on Account 1� For programmable key
default settings, see “Factory Default Line Key Settings” on page 17
Type Description
N/A Configures the key so it does not have a function�
If you press the key, nothing will happen�
KeyLine* Configures the key for Key System Emulation� You can
manage your own held calls and shared calls within the
system� The key LED will change according to call activity
Select the desired line index number
Line* Configures the key for accessing a line� You can make
calls or answer calls by pressing these keys� The key LED
will change according to call activity
Select the desired Account number
Call list Configures the key to access the Call List�
You can then press the key to view the Call List�
Directory Configures the key to access the Directory menu�
You can then press the key to view the Directory menu�
Call History Configures the key to access the Call History list�
You can then press the key to view the Call History list�
Redial Configures the key to access the Redial list�
You can then press the key to view the Redial list�
Message Configures the key to access the Message menu�
You can then press the key to view the Message menu�
Do Not Disturb Configures the key to turn Do Not Disturb on or off�
* This Type is only available for line keys (L1 to L4)�
Type Description
Call Forward All Configures the key to turn Call Forward All on or off�
Select the line for which Call Forward All will apply
Ensure that you also configure Call Forward settings on
the WebUI Call Settings page�
53
Type Description
Call Forward Busy Configures the key to turn Call Forward Busy on or off�
Select the account for which Call Forward Busy will apply
Ensure that you also configure Call Forward settings on the
WebUI Call Settings page�
Call Forward No Answer Configures the key to turn Call Forward No Answer on or
off� Select the account for which Call Forward No Answer
will apply� Ensure that you also configure Call Forward
settings on the WebUI Call Settings page�
54
Line key lights
The Line key lights (L1 to L4) indicate call status and other information�
Key Light Activity Description
KeyLine*
Steady GREEN
Quickly flashing GREEN
Slowly flashing GREEN
Steady ORANGE
Flashing ORANGE
Shared Call operation:
On a call or dialing
Ringing incoming call
Shared call is on hold on your
handset
Shared call is active on another
handset/deskset
Shared call is on hold on another
handset/deskset
Line
Steady GREEN
Quickly flashing GREEN
Slowly flashing GREEN
Steady ORANGE
Private Call operation**:
On a call or dialing
Ringing incoming call
Held call
Cordless Handset in use
Do Not Disturb Off
Steady ORANGE
DND is off
DND or DND All is on
Call forward Off
Steady ORANGE
Call forward All is off
Call forward All is on
* For more information, see “Using Key System Emulation” on page 36�
** Calls made via the Line feature have exactly the same behavior as a KeyLine call
except:
1) Calls are not visible in system devices’ Call list or L1-L4 keys LED�
2) Calls therefore cannot be barged by system devices via the L1-L4 keypress�
55
Setting the screen contrast
You can change the contrast of text and graphics on the deskset LCD�
To change the LCD text contrast:
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� Press q to highlight Contrast and then press SELECT
4� Press q or p to choose a contrast level between 1 and 7�
5� Press SELECT
Backlight
You can set the deskset LCD backlight to be off when in idle, or set it to turn on or off
continuously
To set the LCD backlight:
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� Press q to highlight LCD Backlight and then press SELECT
4� Press q or p to choose Backlight Time, During idle
or Being triggered*
If you select Backlight Time, press q or p to choose
the timeout period between 10 seconds
and 60 seconds�
If you select During idle or Being triggered,
press q or p to choose On or Off
5. Press SELECT to save.
* Notes:
If During idle is on but Being triggered is off, the LCD backlight always lights up�
If During idle is o󰀨 but Being triggered is on, the LCD backlight turns o󰀨
after being idle for as long as the set timeout period.
If During idle and Being triggered are both o󰀨, the LCD backlight is always
o󰀨.
56
Setting the ringer tone and volume
TIP: Fast way to set the ringer volume: When the phone is idle, press VOLUME p or
q
TO set the ringer tone and volume:
1� Press MENU/FUNC
2� Press q to highlight User settings and press SELECT
3� Press q to highlight Ringers and press SELECT
4� To change the ringer volume:
a� Highlight Ringer Volume and then press SELECT
b� Press q or p to change the volume level as desired�
c. Press SELECT to save.
5. To change the ringer tone:
a. Highlight Ringer Tone and then press SELECT.
b� Press q or p to select an account, and then press
SELECT
c� Press q or p to select a ringer tone for that account�
d. Press SELECT to save.
Setting audio mode
You can select speakerphone or headset as the default audio out for speed dials�
To set the audio mode:
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� Press q to highlight Audio Mode and then press SELECT
4� Press q or p to choose SPEAKER or HEADSET
5� Press SELECT to save�
Turning low battery tone on or off
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� Press q to highlight Low batt tone and then press SELECT
4� Press q or p to choose On or Off
5� Press SELECT to save�
57
Turning link lost tone on or off
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� Press q to highlight Link lost tone and then press SELECT
4� Press q or p to choose On or Off
5� Press SELECT to save�
Turning key tones on or off
1� Press MENU/FUNC
2� Press q to highlight User settings and then press SELECT
3� Press q to highlight Key Tone and then press
SELECT
4� Press q or p to choose On or Off
5� Press SELECT to save�
Registering or deregistering your deskset
You can register or deregister your deskset using the deskset menu� Follow the
instructions in “Registering the deskset to the base” on page 24 and “Deregistering
the deskset” on page 25�
58
WebUI
Using the WebUI
Use an Internet browser to access the Web User Interface (WebUI) that resides on your
base station� After you log on to the WebUI, you can configure the following features:
Call Settings
User Preferences
Base Directory
Blacklist
User Password
The WebUI also has a System Status and Deskset Status page, where you can view
network status and registration information about your deskset�
To access the WebUI:
1� Ensure that your computer is connected to the same network as your base station�
2� Find the IP address of your base station:
a� When the phone is idle, press MENU/FUNC
b� Press q to highlight Status, and then press SELECT
The Status menu appears:
c� On the Status menu, ensure that Network is highlighted, and then press
SELECT
The Network screen appears:
d� On the Network screen, note the IP Address�
3� On your computer, open an Internet browser� Depending on your browser, some of
the pages presented here may look different and have different controls�
59
4� Type the phone IP address in the browser address bar and press ENTER on your
computer keyboard:
A Login window appears�
5� Under User Name, enter user
6� Under Password, enter user, or your own password, if you have created one� You
can create or change a password after you log on�
7� Click Log In / OK
The WebUI appears�
Click topics from the navigation bar at the top of the page, and then click the desired
setting on the left side of the WebUI to see the page for that setting�
You view and change settings in two different types of fields: drop-down lists and entry
fields into which you type information� For your security, the WebUI times out after 10
minutes, so if it is idle for that time, you must log on again�
The remaining procedures in this section assume that you have already logged on to
the WebUI�
60
System Status
The System Status page shows:
General information about your phone, including model, MAC address, and
firmware version�
Account Status information about your SIP account registration�
IPv4 and IPv6 network information regarding your phone’s network address and
network connection�
The System Status page has no settings that you can change� You may need some of
the status information for troubleshooting purposes�
61
Deskset Status
The Handset Status page shows registration information for the cordless handsets and
desksets�
The Handset Status page has no settings that you can change� You may need some of
the status information for troubleshooting purposes�
Call Settings
To view the call settings, click SYSTEM in the WebUI header, and then click Call
Settings in the sidebar� You can configure call settings for each account that is
available to your phone� Click Account 1, Account 2, and so on to select the call
settings page for the desired account�
Call Settings include Do Not Disturb and Call Forward settings� You can also set Do
Not Disturb and Call Forward using the deskset� See “Configuring the Deskset” on page
47
When you have finished changing settings on this page, click Save to save them�
62
General Call Settings
Setting Description
Anonymous Call Reject Select to block incoming calls that have no caller ID�
Enable Anonymous Call Select to make outgoing calls that remove your own caller ID
information�
Do Not Disturb Settings
Setting Description
Enable DND Turns Do Not Disturb on or off
Call Forward Settings
Setting Description
Enable Call Forward
Always
Select to enable call forwarding for all calls on that account�
Target Number Enter a number to which all calls will be forwarded�
Enable Call Forward Busy Select to enable call forwarding for calls when you are on
another call on that account�
Target Number Enter a number to which calls will be forwarded when the
account is busy
Enable Call Forward No
Answer
Select to enable call forwarding for unanswered calls on that
account�
Target Number Enter a number to which unanswered calls will be forwarded�
Delay Select the number of rings before
unanswered calls are forwarded�
Range: 1 to 10 rings
Default: 6 rings
63
User Preferences
On the User Preferences page, you can configure the WebUI language�
After changing the setting on this page, click Save to save�
General User Settings
Setting Description Range Default
WebUI Language Sets the language that appears
on the WebUI�
Any language supported by
your phone� For example,
English, French, Spanish,
etc�
English
64
Base Directory
To view the base directory, click CONTACTS in the WebUI header
On the Base Directory page, you can manage your base directory entries� You can sort,
edit, delete, and add contact information for up to 1,000 entries� The page also allows
you to export your phone’s base directory or import a base directory file� The export
function lets you back up your contacts to your computer
The base directory lists entries across multiple pages� Click Next, First, Last, or a page
number to view the desired page of entries�
Note: You can also use the phone menu to manage your base directory entries� For
more information, see “Using the Directory” on page 42�
65
Base directory
Click To...
Sort the list by last name�
Sort the list by first name�
Edit information for an entry
View the last page of entries�
View the next page of entries�
Delete selected entries from the directory� Click Select All to select every
entry on the page you are viewing�
Add a new directory entry
Delete all Directory entries
To add a new directory entry:
1� Click Add New Entry
The Create Local Directory Entry page appears�
2� Enter the required information� At minimum, a first and last name are required�
Setting Description Range Default
First Name Enter the appropriate names in these fields� N/A N/A
Last Name
Ringer Tone Sets a unique ringer tone for calls from this
directory entry
Auto,
Tone 1–10
Auto
Account Sets the account used when you dial this
directory entry
Default
Account,
Account 1–
Account 8
Default
Account
Work Number Enter the appropriate numbers in these
fields�
N/A N/A
Mobile Number
Other Number
3� Click Save
66
To edit a directory entry:
1� Click Edit for the entry you want to edit�
The Edit Local Directory Entry page appears�
2� Edit or add the desired information�
3� Click Save
Import Base directory
You can import an existing base directory file� Importing a directory file replaces all
your previous base directory entries� After importing a directory file, you can add, edit,
or delete entries as desired�
Note: Directory files are �xml or �csv files containing contacts and contact information�
For more information about creating or editing a directory file, consult your system
administrator
To import a base directory file:
1� Click Choose File
2� In the Choose File to Upload window, navigate to the directory file�
3� Click the file, and then click Open
4� If you are importing an XML file, click Import XML
5� If you are importing a comma-separated value (CSV) file:
a� If the first line of the CSV file is a header line, click the First line is header,
skip checkbox�
a� Click Import CSV
Export Base directory
You can export the directory and save it as an �xml file on your computer
To export the base directory:
1� Click Export XML or Export CSV
2� If prompted by your browser, save the file to the desired location on your computer
67
Blacklist
To view the Blacklist, click CONTACTS in the WebUI header, and then click Blacklist in
the sidebar
The Blacklist directory is identical to the Base directory, except that you cannot
configure an incoming ringer tone�
Remote XML
On the Remote XML page, you can configure up to three server-hosted Remote XML
directories to appear on the Directory menu of your deskset�
For more information about configuring Remote XML directories, see the
M100 KLE Administrator and Provisioning Manual
Security
On the Security page, you can change your User Password�
After changing your password, click Save
68
Troubleshooting
If you have difficulty with your deskset, please try the suggestions below
For customer service, visit our website at www.snomamericas.com
General issues
Deskset does not work at all (LCD is black)
Confirm the backup battery is installed and charged correctly
Ensure the adapter is securely plugged into an outlet not controlled by a wall
switch�
My caller ID isn’t working.
Caller ID is a subscription service� Your telephone service provider may require
subscription to this service for this feature to work�
The caller must be calling from an area that supports caller ID�
Both your telephone service provider and your caller’s service provider must use
caller ID compatible equipment�
Deskset registration is not working
Ensure the deskset is within range of the base station�
Cannot make external calls
Check if your SIP account is registered (Press MENU/FUNC g Status g Line and
select an account� Check that the status reads Registered)�
You might be out of range of the base station� Try moving closer� If you see an idle
screen with no alerts, then your deskset is successfully communicating with the
base station�
Deskset does not receive incoming calls
Ensure that Do Not Disturb and Call Forward All are turned off
Check if your SIP account is registered (Press MENU/FUNC g Status g Line and
select an account� Check that the status reads Registered)�
You might be out of range of the base station� Try moving closer
Cannot locate deskset using base station
The deskset may not be registered�
If the deskset is out of power or the deskset is out of range, the locator tone will
not sound�
69
Poor audio quality. Speech is cutting out.
You may be close to being out of range of the base station� Try moving closer
Other electronic products can cause interference with your deskset� Try installing
the base station far away from devices such as TVs, microwaves, or other cordless
devices, including other desksets�
If the problem persists, contact your system administrator
Technical Specifications
RF frequency band 1921�536–1928�448 MHz
Channels 5
Operating temperature 32–104 °F (0–40 °C)
Power requirements Base station: 5�0 Vdc @ 800 mA
Deskset: 6�0 Vdc @ 600mA
Backup battery: 2�4V 750mAh Ni-MH battery pack
Special characters
Entering special characters
When entering text using the dial pad, the following special characters are available�
Press the 1, 0, or pound sign (#) keys to enter special characters�
Key Characters
1~ ^ ` % ! & - _ + = |1
0 0 : ; , ? . @ 0
#( ) [ ] { } < > / \ #
Press (star) to switch between uppercase and lowercase/European characters�
70
Maintenance
Taking care of your telephone
Your base station and deskset contain sophisticated electronic parts, so you must
treat them with care�
Avoid rough treatment�
Place the deskset down gently
Save the original packing materials to protect your products if you ever need to
ship them�
Avoid water
You can damage your cordless telephone if it gets wet� Do not handle the deskset
with wet hands� Do not install the base station and deskset near a sink, bathtub or
shower
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
equipment� For your own safety, take caution when using electric appliances
during storms�
Cleaning your telephone
Your products have a durable plastic casing that should retain its luster for many
years� Clean it only with a soft cloth slightly dampened with water or a mild soap�
Do not use excess water or cleaning solvents of any kind�
Remember that electrical appliances can cause serious injury if used when you are
wet or standing in water� If the telephone base should fall into water, DO NOT RETRIEVE
IT UNTIL YOU UNPLUG THE POWER CORD FROM THE WALL, then pull the unit out by
the unplugged cord�
71
Appendix - GNU General Public License
COPYRIGHT NOTICE AND WARRANTY DISCLAIMER
I�
This Product contains Software applicable to GNU
General Public License, Version 2 which can be
used freely
II�
Towards the licensor of this Software the following
liability is disclaimed:
This program is distributed in the hope that it will
be useful, but WITHOUT ANY WARRANTY; without
even the implied warranty of MERCHANTABILITY
or FITNESS FOR A PARTICULAR PURPOSE� See the
GNU General Public License for more details�
III�
The GNU General Public License is as follows:
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991
Free Software Foundation, Inc�
59 Temple Place, Suite 330
Boston, MA 02111-1307, USA
Everyone is permitted to copy and distribute
verbatim copies of this license document, but
changing it is not allowed�
Preamble
The licenses for most software are designed to
take away your freedom to share and change it�
By contrast, the GNU General Public License is
intended to guarantee your freedom to share and
change free software--to make sure the software
is free for all its users� This General Public License
applies to most of the Free Software Foundation's
software and to any other program whose authors
commit to using it� (Some other Free Software
Foundation software is covered by the GNU Library
General Public License instead�) You can apply it to
your programs, too�
When we speak of free software, we are referring
to freedom, not price� Our General Public Licenses
are designed to make sure that you have the
freedom to distribute copies of free software (and
charge for this service if you wish), that you receive
source code or can get it if you want it, that you
can change the software or use pieces of it in new
free programs; and that you know you can do these
things�
To protect your rights, we need to make
restrictions that forbid anyone to deny you these
rights or to ask you to surrender the rights� These
restrictions translate to certain responsibilities for
you if you distribute copies of the software, or if
you modify it� For example, if you distribute copies
of such a program, whether gratis or for a fee, you
must give the recipients all the rights that you
have� You must make sure that they, too, receive or
can get the source code� And you must show them
these terms so they know their rights�
We protect your rights with two steps: (1) copyright
the software, and (2) offer you this license which
gives you legal permission to copy, distribute and/
or modify the software�
Also, for each author‘s protection and ours, we
want to make certain that everyone understands
that there is no warranty for this free software�
If the software is modified by someone else and
passed on, we want its recipients to know that
what they have is not the original, so that any
problems introduced by others will not reflect on
the original authors' reputations�
Finally, any free program is threatened constantly
by software patents� We wish to avoid the
danger that redistributors of a free program will
individually obtain patent licenses,
72
meet all of these conditions:
a) You must cause the modified files to
carry prominent notices stating that you changed
the files and the date of any change�
b) You must cause any work that you
distribute or publish, that in whole or in part
contains or is derived from the Program or any part
thereof, to be licensed as a whole at no charge to
all third parties under the terms of this License�
c) If the modified program normally reads
commands interactively when run, you must cause
it, when started running for such interactive use
in the most ordinary way, to print or display an
announcement including an appropriate copyright
notice and a notice that there is no warranty (or
else, saying that you provide a warranty) and that
users may redistribute the program under these
conditions, and telling the user how to view a copy
of this License� (Exception: if the Program itself
is interactive but does not normally print such an
announcement, your work based on the Program is
not required to print an announcement�)
These requirements apply to the modified work
as a whole� If identifiable sections of that work
are not derived from the Program, and can be
reasonably considered independent and separate
works in themselves, then this License, and its
terms, do not apply to those sections when you
distribute them as separate works� But when
you distribute the same sections as part of a
whole which is a work based on the Program, the
distribution of the whole must be on the terms
of this License, whose permissions for other
licensees extend to the entire whole, and thus to
each and every part regardless of who wrote it�
Thus, it is not the intent of this section to claim
rights or contest your rights to work written
entirely by you; rather, the intent is to exercise
the right to control the distribution of derivative
or collective works based on the Program� In
addition, mere aggregation of another work not
based on the Program with the Program (or with
a work based on the Program) on a volume of a
storage or distribution medium does not bring the
other work under the scope of this License�
in effect making the program proprietary� To
prevent this, we have made it clear that any patent
must be licensed for everyone‘s free use or not
licensed at all�
The precise terms and conditions for copying,
distribution and modification follow
GNU GENERAL PUBLIC LICENSE
TERMS AND CONDITIONS FOR COPYING,
DISTRIBUTION AND MODIFICATION
0� This License applies to any program
or other work which contains a notice placed by
the copyright holder saying it may be distributed
under the terms of this General Public License� The
"Program", below, refers to any such program or
work, and a "work based on the Program" means
either the Program or any derivative work under
copyright law: that is to say, a work containing
the Program or a portion of it, either verbatim or
with modifications and/or translated into another
language� (Hereinafter, translation is included
without limitation in the term "modification"�) Each
licensee is addressed as "you"�
Activities other than copying, distribution and
modification are not covered by this License;
they are outside its scope� The act of running the
Program is not restricted, and the output from the
Program is covered only if its contents constitute a
work based on the Program (independent of having
been made by running the Program)� Whether that
is true depends on what the Program does�
1� You may copy and distribute verbatim
copies of the Program‘s source code as you receive
it, in any medium, provided that you conspicuously
and appropriately publish on each copy an
appropriate copyright notice and disclaimer of
warranty; keep intact all the notices that refer to
this License and to the absence of any warranty;
and give any other recipients of the Program a
copy of this License along with the Program�
You may charge a fee for the physical act of
transferring a copy, and you may at your option
offer warranty protection in exchange for a fee�
2� You may modify your copy or copies
of the Program or any portion of it, thus forming
a work based on the Program, and copy and
distribute such modifications or work under the
terms of Section 1 above, provided that you also
73
or distribute the Program except as expressly
provided under this License� Any attempt
otherwise to copy, modify, sublicense or distribute
the Program is void, and will automatically
terminate your rights under this License� However,
parties who have received copies, or rights, from
you under this License will not have their licenses
terminated so long as such parties remain in full
compliance�
5� You are not required to accept this
License, since you have not signed it� However,
nothing else grants you permission to modify or
distribute the Program or its derivative works�
These actions are prohibited by law if you do not
accept this License� Therefore, by modifying or
distributing the Program (or any work based on
the Program), you indicate your acceptance of this
License to do so, and all its terms and conditions
for copying, distributing or modifying the Program
or works based on it�
6� Each time you redistribute the Program
(or any work based on the Program), the recipient
automatically receives a license from the original
licensor to copy, distribute or modify the Program
subject to these terms and conditions� You
may not impose any further restrictions on the
recipients'exercise of the rights granted herein�
You are not responsible for enforcing compliance
by third parties to this License�
7� If, as a consequence of a court
judgment or allegation of patent infringement or
for any other reason (not limited to patent issues),
conditions are imposed on you (whether by court
order, agreement or otherwise) that contradict
the conditions of this License, they do not excuse
you from the conditions of this License� If you
cannot distribute so as to satisfy simultaneously
your obligations under this License and any other
pertinent obligations, then as a consequence you
may not distribute the Program at all� For example,
if a patent license would not permit royalty-free
redistribution of the Program by all those who
receive copies directly or indirectly through you,
then the only way you could satisfy both it and
this License would be to refrain entirely from
distribution of the Program�
3� You may copy and distribute the
Program (or a work based on it, under Section 2) in
object code or executable form under the terms of
Sections 1 and 2 above provided that you also do
one of the following:
a) Accompany it with the complete
corresponding machine-readable source code,
which must be distributed under the terms of
Sections 1 and 2 above on a medium customarily
used for software interchange; or,
b) Accompany it with a written offer, valid
for at least three years, to give any third party,
for a charge no more than your cost of physically
performing source distribution, a complete
machine-readable copy of the corresponding
source code, to be distributed under the terms of
Sections 1 and 2 above on a medium customarily
used for software interchange; or,
c) Accompany it with the information you
received as to the offer to distribute corresponding
source code� (This alternative is allowed only
for noncommercial distribution and only if you
received the program in object code or executable
form with such an offer, in accord with Subsection
b above�)
The source code for a work means the preferred
form of the work for making modifications to it�
For an executable work, complete source code
means all the source code for all modules it
contains, plus any associated interface definition
files, plus the scripts used to control compilation
and installation of the executable� However, as
a special exception, the source code distributed
need not include anything that is normally
distributed (in either source or binary form) with
the major components (compiler, kernel, and so on)
of the operating system on which the executable
runs, unless that component itself accompanies
the executable�
If distribution of executable or object code is made
by offering access to copy from a designated
place, then offering equivalent access to copy
the source code from the same place counts as
distribution of the source code, even though third
parties are not compelled to copy the source along
with the object code�
4� You may not copy, modify, sublicense,
74
conditions are different, write to the author to ask
for permission� For software which is copyrighted
by the Free Software Foundation, write to the
Free Software Foundation; we sometimes make
exceptions for this� Our decision will be guided by
the two goals of preserving the free status of all
derivatives of our free software and of promoting
the sharing and reuse of software generally
NO WARRANTY
11� BECAUSE THE PROGRAM IS LICENSED
FREE OF CHARGE, THERE IS NO WARRANTY FOR
THE PROGRAM, TO THE EXTENT PERMITTED BY
APPLICABLE LAW� EXCEPT WHEN OTHERWISE
STATED IN WRITING THE COPYRIGHT HOLDERS
AND/OR OTHER PARTIES PROVIDE THE PROGRAM
„AS IS"WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE� THE ENTIRE RISK AS
TO THE QUALITY AND PERFORMANCE OF THE
PROGRAM IS WITH YOU� SHOULD THE PROGRAM
PROVE DEFECTIVE, YOU ASSUME THE COST
OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION�
12� IN NO EVENT UNLESS REQUIRED BY
APPLICABLE LAW OR AGREED TO IN WRITING
WILL ANY COPYRIGHT HOLDER, OR ANY OTHER
PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE
THE PROGRAM AS PERMITTED ABOVE, BE LIABLE
TO YOU FOR DAMAGES, INCLUDING ANY GENERAL,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE USE OR INABILITY
TO USE THE PROGRAM (INCLUDING BUT NOT
LIMITED TO LOSS OF DATA OR DATA BEING
RENDERED INACCURATE OR LOSSES SUSTAINED
BY YOU OR THIRD PARTIES OR A FAILURE OF
THE PROGRAM TO OPERATE WITH ANY OTHER
PROGRAMS), EVEN IF SUCH HOLDER OR OTHER
PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES�
END OF TERMS AND CONDITIONS
If any portion of this section is held invalid or
unenforceable under any particular circumstance,
the balance of the section is intended to apply and
the section as a whole is intended to apply in other
circumstances�
It is not the purpose of this section to induce
you to infringe any patents or other property right
claims or to contest validity of any such claims;
this section has the sole purpose of protecting the
integrity of the free software distribution system,
which is implemented by public license practices�
Many people have made generous contributions to
the wide range of software distributed through that
system in reliance on consistent application of
that system; it is up to the author/donor to decide
if he or she is willing to distribute software through
any other system and a licensee cannot impose
that choice�
This section is intended to make thoroughly clear
what is believed to be a consequence of the rest of
this License�
8� If the distribution and/or use of the
Program is restricted in certain countries either by
patents or by copyrighted interfaces, the original
copyright holder who places the Program under
this License may add an explicit geographical
distribution limitation excluding those countries,
so that distribution is permitted only in or among
countries not thus excluded� In such case, this
License incorporates the limitation as if written in
the body of this License�
9� The Free Software Foundation may
publish revised and/or new versions of the General
Public License from time to time� Such new
versions will be similar in spirit to the present
version, but may differ in detail to address new
problems or concerns�
Each version is given a distinguishing version
number� If the Program specifies a version number
of this License which applies to it and „any later
version“, you have the option of following the terms
and conditions either of that version or of any later
version published by the Free Software Foundation�
If the Program does not specify a version number
of this License, you may choose any version ever
published by the Free Software Foundation�
10� If you wish to incorporate parts of the Program
into other free programs whose distribution
75
How to Apply These Terms
to Your New Programs
If you develop a new program, and you want it to
be of the greatest possible use to the public, the
best way to achieve this is to make it free software
which everyone can redistribute and change under
these terms�
To do so, attach the following notices to the
program� It is safest to attach them to the start
of each source file to most effectively convey the
exclusion of warranty; and each file should have
at least the "copyright" line and a pointer to where
the full notice is found�
<one line to give the program‘s name and a brief
idea of what it does>Copyright (C) <year> <name
of author>
This program is free software; you can redistribute it
and/or modify it under the terms of the GNU General
Public License as published by the Free Software
Foundation; either version 2 of the License, or (at your
option) any later version�
This program is distributed in the hope that it will
be useful, but WITHOUT ANY WARRANTY; without
even the implied warranty of MERCHANTABILITY or
FITNESS FOR A PARTICULAR PURPOSE� See the GNU
General Public License for more details�
You should have received a copy of the GNU General
Public License along with this program; if not, write to
the Free Software Foundation, Inc�, 59 Temple Place,
Suite 330, Boston, MA 02111-1307 USA
IV�
If requested by you, the complete corresponding
source code of the Software can be sent by Snom
Technology GmbH on a standard data storage
medium against the reimbursement of the
manufacturing costs of EUR 5�- per unit�
The complete corresponding source code of the
Software can also be downloaded from our web
site https://www�snom�com/footer/source-code-
gpl-open-source/
V�
For further information see http://www�snom�com
VTECH COMMUNICATIONS, INC�
Tigard, Oregon 97223, USA�
Copyright © 2019 Snom Technology GmbH� All Rights Reserved�
v2019007 Version 7, 11/19
50


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