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M100 SC Administrator and Provisioning Manual
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15
Using Shared Calls
Your system allows shared calls usage among multiple handset users on a SIP account.
Incoming calls on an account can alert multiple handsets and be answered by any one of
them. Multiple handsets can share an account for outgoing calls. This can be achieved via
Account Assignments. For more details, see “Account Assignments” on page 55.
Typical call sharing operations like held call pick up and barge-in conference among
handset users can be achieved via KeyLine Assignments. For more details, see “KeyLine
Assignments” on page 57.
Each "KeyLine" number, when assigned to a shared call, behaves as a virtual "Line"
number allowing easy, yet unique reference across multiple handset users.
Using our default configuration for KeyLine as an example, any incoming/outgoing call on
account 1 will get assigned a KeyLine number. The lowest unoccupied KeyLine number will
typically be assigned first.
Please see the following scenarios to see how the KeyLine number can be utilized among
users via the Call List.
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