Manual Snom D865 (page 25 of 34) (English)

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D865 Short User Manual Using the Phone

• Call waiting while in a conference.

• Press Reject (possible only if maximum number of participants is not exceeded)

• Press Answer. The conference will be put on hold. Press Add to add the caller to the

conference.

Transferring calls

You can transfer connected calls as well as calls ringing on your phone.

• When you have a call on the line, there are two ways to transfer it to a third party:

• Announcing the call to the third party first, to make sure the call is welcome and will be

accepted: attended transfer.

• Transferring the call unannounced: blind transfer. There will be no feedback on whether

the third party is available and/or picking up the call.

• When a call is ringing on your phone, you can transfer it to a third party without answering it

first (blind transfer only).

Attended transfer

• With a single call on the phone.

1. Press Transfer.

2. On the Xfer setup screen, enter the number manually or select a number from the phone's

call lists.

3. Press Dial, putting the active call on hold.

4. If the third party agrees to accept the call, press Transfer. The call is transferred.

5. If the third does not want to take the call, press Cancel, then Resume to resume the held

call.

• With more than one call. The active call will be transferred. If the active call is not the one you

want to transfer, put it on hold, select the other call with / and press Transfer.

1. On the Xfer setup screen, enter the number or select a call from the phone's call list.

2. Press Dial.

3. If the third party agrees to accept the call, press Transfer. The call is transferred.

4. The remaining call on hold or the first of the remaining calls on hold will then appear on-

screen.

Blind transfer

• Blind transfer of active call

1. With a call on the line, press Transfer. The Xfer setup screen appears.

2. Press Blind xfer.

3. Enter the number or select a call from the phone's call list.

4. Press Blind xfer. The display shows the message Call ended while the call is ringing on the

third party's phone.

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Snom D865 Manual

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