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© 2022 Snom Technology GmbH
Snom Technology GmbH
Wittestr. 30 G
13509 Berlin, Deutschland
offi ce.de@snom.com
Snom Technology GmbH
Via Milano 1
20020 Lainate, Italia

Snom Technology GmbH
The Courtyard, High Street


Snom Technology GmbH










Suite 222


Canada
Manufacturer:






v1.01


2
TABLE OF CONTENTS
Copyright, Trademarks, GPL, Legal Disclaimers ...........................................................7
Important information ......................................................................................................8




10
11
11
Cleaning 11
Setting up the phone ...................................................................................................... 12
12
Attaching footstand and handset .................................................................................12
all mounting ................................................................................................................13
otating the tab of the cradle ......................................................................................13
Connecting the phone ...................................................................................................14



Initialization 


Getting to know your phone .......................................................................................... 20
At a glance 20
22
Call indicator 22
22
22
22
22
22
23
23
23
23
24
3




In idle mode 


30
30
32
32
33
34
34




Directories ...................................................................................................................... 39



40
Outgoing identity 40
40
40
41
41
41
Adding current caller 42
42
42
43
44
44
Editing an entry 
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


4




Using the phone ............................................................................................................. 50

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



or

Auto dial 














Hold 
One call on hold 










5


Manually 
Automatically 





Conguring the function keys ....................................................................................... 70

unction key page of phone's web interface ..............................................................72
rogramming the function keys ..................................................................................73






isplay options for SmartLabel keys ..........................................................................80




Customizing the phone settings ................................................................................... 84





Time 
Time zone 







6






Software update ............................................................................................................. 99

 100
 100
Troubleshooting ........................................................................................................... 101
 101
Hard reboot  101
 101
 101
Manual initialization  102
 102
 103
Appendix 1 - Display Symbols and Icons ................................................................... 104
 104
 
 
 
Appendix 2 - Status Messages ..................................................................................... 110
Appendix 3 - Wall Mounting .......................................................................................... 111
Appendix 4 - Programmable Functions ..................................................................... 112
 112
 
Appendix 5 - GNU General Public License ................................................................... 118
7
D713 User Manual Copyright, Trademarks, GPL, Disclaimers
Copyright, Trademarks, GPL, Legal Disclaimers
© 2022 Snom Technology GmbH

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
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






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







go to 

8
D713 User Manual Safety, Disposal, Cleaning of Product
Important information



Safety instructions





















Warning: 

SELV (Safety Extra Low Voltage) compliance





9
D713 User Manual Safety, Disposal, Cleaning of Product
Standards conformance













Important additional information for the USA
FCC part 15













Consumer information
 



 

 




10
D713 User Manual Safety, Disposal, Cleaning of Product
 



 



 
Snom Technology GmbH



 

 








Important additional information Industry Canada






11
D713 User Manual Safety, Disposal, Cleaning of Product
Technical specications
Safety
Connectors:



Ethernet:
Power over Ethernet (PoE)



Disposal of the device






Cleaning


12
D713 User Manual Setting up the Phone
Setting up the phone
Delivery Content




Guide





Ethernet cable

Attaching footstand and handset


into the connector labelled " 

 
 
13
D713 User Manual Setting up the Phone
 
 
Wall mounting
See 
Rotating the tab of the cradle





Fig./Abb. 1 Fig./Abb. 2 Fig./Abb. 3
 
 
 

14
D713 User Manual Setting up the Phone
Connecting the phone
EHS





 Not included in delivery


"Technical

  , and connect

 NET

15
D713 User Manual Setting up the Phone
 5V DC and

 PC

Connecting a headset


 




Connect the Snom EHS to the connector labeled EHS

Quick Installation Guide 




VID=0a12:PID=100d:HOOK=38/1


AdvancedAudio

??


AdvancedAudio

?
?

Initializing and registering the phone
Prerequisites


16
D713 User Manual Setting up the Phone















Initialization


           

 


 /  and
 
  / 
 
 

Fig. 1 Fig. 2 Fig. 3
17
D713 User Manual Setting up the Phone
 or 
 or 

 

 

 
 

 or 
 
 
 

 
 
  
18
D713 User Manual Setting up the Phone
Note: See  

 
 
 
 
in the identity line underneath the date/time bar:
  or 

             




What to do if initialization and registration are unsuccessful



 

 

Infobar with date& time
Identity
19
D713 User Manual Setting up the Phone





Correcting the clock






Default formats:
Time
Date

20
D713 User Manual Getting to Know Your Phone
Getting to know your phone
At a glance






Context-sensitive, programmable function symbols and function keys F1F4







/ 




Call LED








Outgoing
identity:
   








21
D713 User Manual Getting to Know Your Phone







Hold
Dedicated, customizable function keys






Audio control keys
Star key
In editing mode:


lock/unlock the keypad

 


SmartLabel keys with LED P1P4
Navigation keys




From idle screen: Dialed calls
(redial)




/ 
outgoing identity
/ 









23
D713 User Manual Getting to Know Your Phone
Hard keys
Context-sensitive, programmable function keys
Function Keys





Navigation, conrmation, and cancel keys


Navigation key











Preprogrammed, variably programmable function keys






Exception:

40



24
D713 User Manual Getting to Know Your Phone
SettingsFeatures tab, then
the onDND, and Apply


Fig.1 - DND active Fig. 2 - DND active for Fig. 3 - DND active for current
a congured identity outgoing identity



Audio Control Keys






Please note: Handset mode overrides
headset mode





SmartLabel keys (freely programmable function keys) with LEDs
 
Function Keys


25
D713 User Manual Getting to Know Your Phone
Alphanumeric Keypad
Input modes and navigation
Input mode
numerals
when dialing
Activity
Delete character
to the left of the
cursor
Contact Pool: Directory,
LDAP, call lists
Redial
Move cursor
to the left
to the right
Current audio mode:
Handset
Headset
Speakerphone
Fig. 1
Current input mode:
123: Numerals
abc: Lower case
 Upper case letters
Next input mode:
: Numerals
: Lower case letters
: Upper case letters
Delete character to
the left of the cursor
Current input mode
Status info
Next input mode
Changing input mode
Fig. 2




Text underneath cursor
= current input mode
Press function key to
switch to next input mode Next input mode
123 abc
abc 
 123
Entering numerals, letters, special characters, and symbols



Numerals.
26
D713 User Manual Getting to Know Your Phone
Letters.




Letters with accents and umlauts. 




Entering special characters and symbols.


˽


  +  1 : ,
     / \ (
    % 
 < =   $ [ ]
27
D713 User Manual Getting to Know Your Phone
Display layout
Input mode
numerals
when dialing
Activity
Delete character
to the left of the
cursor
Contact Pool: Directory,
LDAP, call lists
Redial
Move cursor
to the left
to the right
Current audio mode:
Handset
Headset
Speakerphone
Fig. 1
Info/status bar
Function key line
Showing SmartLabels Not showing SmartLabelsWhen active
Context-sensitive function key symbols Context-sensitive function key symbols


Smart
labels
Fig. 2
In idle mode

Info bar/status line






mode are:







28
D713 User Manual Getting to Know Your Phone
Deleting or temporarily suppressing status messages:


  
InformationStatus info 
  to delete the



Context area: 
Outgoing identity



Active identity



 /





Note



Conguration Identity
 o.
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 Save





30
D713 User Manual Getting to Know Your Phone
Function Keys

Settings
User mode/administrator mode






Note
             



User mode on the phone


 
 Select Maintenance 
 Select Security 
 Select Administrator Mode  
 Enter the Admin Mode Password
  SecurityAdministrator Mode 

Fig. 1 Fig. 2
  
31
D713 User Manual Getting to Know Your Phone
User mode on the web interface
Preferences
Advanced
Advanced Settings
Fig. 1 Fig. 2
Advanced Settings
Administrator Login Apply


Fig. 3 Fig. 4
32
D713 User Manual Getting to Know Your Phone
Phone settings
  

Settings available in user mode
1 Preferences 2 Call Features 3 Identity 4 Maintenance 5 Information
1 Language 1 Call forwarding 1 Select outgoing
identity 1 Security 1 Status info
2 Date & Time  2 Reregister identity 
 2 System info
 


 3 Help
2


timeout 2 Reboot
3 Audio 2 Outgoing calls

detection
1 Auto redial on

2 Tone Scheme 2 Number

 
4 Volume 

4 Display 3 Incoming calls

 

activity

indication

idle


3 SmartLabel
 4 Silent mode
 4 Speed dial



 5 Fkeys
1 SmartLabel




activity



idle 6 Miscellaneous
 








NOTE



33
D713 User Manual Getting to Know Your Phone
Settings available in administrator mode
1 Preferences 2 Call Features 3 Identity 4 Network 5 Maintenance 6 Information
1 Language 1 Call forwarding 1 Select outgoing
identity 1 IP Settings 1 Security 1 Status info
2 Date & Time 1 Forward all 2 Reregister
identity  1 Admin mode
on(2) 2 System info
1 Time zone 2 Forward
when busy 3 Edit identity  2 Set keyboard
lock PIN 3 Demo mode
2 Date format 3 Fwd after
timeout 1 Hotdesking 2 Webserver 2 Reboot 4 Help
3
24-hour clock
2 Outgoing calls 2 Edit identity 1 On/o 3 Reset values
3 Audio 1 Auto dial 4 Logo identity 2 Webserver
type
1 Headset
Detection
2 Auto redial
on busy
1 Log o all
identities 3 User name
2 Tone
Scheme
3 Number
guessing
2-7 (select
individ. identity) 4 Password
3 Ringer 4 Call
completion 3 VLAN
4 Volume 5 Hide own
outgoing ID 1 VLAN ID
4 Display 3 Incoming calls 2 VLAN
Priority
1 (Primary (1))
Display 1 Call waiting 4 WLAN
1 Ambient light 2 Auto answer
indication 1 On/o

activity
3 Reject
anonymous 5 Advanced

 4 Silent mode 1 802.1X
4 SmartLabel
 5 DND 2 Hardware
 4 Speed dial 3 NTP
 4 DNS

 5 Function keys 5 LLDP
4 Color and

1 Dedicated
keys
2 Expansion
modules (1)
2 SmartLabel
keys

activity




3 Expansion
keys(1)
 6 General
 1 Quick dial
contacts
2 Quick
look-up






NOTE

Be sure to write
it down and store it in a safe place 


34
D713 User Manual Getting to Know Your Phone

 and 
Display settings






Adjusting the backlight
Intensity of backlight
 
 Select Preferences 
 Select Display 
 Seect Backlight on activity or Backlight when idle 
  or in

  Display
Period of inactivity

 
 Preferences
 Display
35
D713 User Manual Getting to Know Your Phone
 Dim after (in seconds)

 Apply and Save
36
D713 User Manual Getting to Know Your Phone
The phone's web interface
Security

 Please note:






Be sure to write down your admin password and your HTTP user name and password and
store them in a secure place.




 Advanced Settings
 QoS SecurityAdvanced Settings 
 Apply



Write the password down and store it in a safe place!
37
D713 User Manual Getting to Know Your Phone
HTTP Server
Apply
john or jh24

Opening the web interface
  
 InformationSystem Info or Help
 

38
D713 User Manual Getting to Know Your Phone
How the web interface works




bold

NoteApply

Apply
ApplySave
Save


 


Note
Web settings overriding manual phone settings



39
D713 User Manual Directories
Directories
Directory





Denitions, explanations
Directory entries





40
D713 User Manual Directories
Name area.


Blue area.








Number area (N): Individual


Subentry 1
M
N
M
M
N
M
 Subentry 2
M
M
M
N
S
S
Contact Types







"Editing

Outgoing identity







Group
Friends, Family, Work, Colleagues, or None

Ringtones



41
D713 User Manual Directories
Assigning ringtones to contact type VIP and group types
 Preferences
 General
 In the Directory Ringtones
Apply





Adding/Editing Entries on the Phone
Adding new entry manually
  
 
Note: See  and 

  
  
  



 See 
Adding new entry from call list

  all
 / missed, received, or dialed

42
D713 User Manual Directories
  / 
  Details
  

See 
Adding current caller


See 
 
  
Sorting entries
  
  
  
 
Editing existing entry
  
 
  Details
 
43
D713 User Manual Directories
  / and 
 
 "Entering



  / and 
  / 
  
  
Deleting an entry
  
 Selecting an entry: Scroll to the entry 
  continue with step 4
Fig. 1 Fig. 2
 more than one phone number
  
  /  

 
Fig. 3 Fig. 4
44
D713 User Manual Directories
 
Fig. 5
  
Adding/editing entries on the web interface
Directory
Adding new entry
 Add or Edit Entry
Number

Note     







Preferences
Directory Ringtones


45
D713 User Manual Directories
Outgoing Identity








Directory


PreferencesGeneral informationU.S. Date Format (mm/
dd)
US Date Format 
Date Input On O
   
   
   
   

 Add/Edit
Editing an entry



Fig. 1
 

 

 


Change
46
D713 User Manual Directories



 
Fig. 2 Fig. 3



Add Sub


 
Fig. 4 Fig.5




Add Sub
47
D713 User Manual Directories


Fig. 6
Deleting entry on web interface
 

 

 

Dialing from phone directory
 
Deleting whole directory

Importing a directory
 Choose File
48
D713 User Manual Directories
 on to Skip First Line
 Load
Exporting the directory


External directories

LDAP

Advanced SettingsNetwork tab, LDAP


 
Contacts
Contact list and Contact list URI
Publish presence

 Conguration IdentitySIPon
the Contact list
 
Contact list URI
 onPublish presence 
  Apply and Save
49
D713 User Manual Directories

 
50
D713 User Manual Using the Phone
Using the phone




PreferencesGeneral
Information tab, Number Display Style
Making calls
See 

Selecting identity for current outgoing call
See 




Using dierent audio devices
Handset
 

Headset
 
Speakerphone
 or
Handset or headset and casing speaker


 
51
D713 User Manual Using the Phone
   to

Using dierent dialing methods
Auto dial



Advanced SettingsBehavior tab, Phone BehaviorAuto Dial

Redialing
  
   / 
Calling number from call history (missed, received, dialed calls)
    
  /
  
Calling number from phone directory
  
  /
  
Calling number from external directory
 
 

  

52
D713 User Manual Using the Phone
Fig. 1 Fig. 2
 
  /
  
Speed dialing




 

  


Calling emergency numbers



 


Call completion




53
D713 User Manual Using the Phone

  
 
Fig. 1 Fig. 2 Fig. 3
  / 
 


 / 
 

Fig. 4
  /  / 
QuickLookUp (number guessing / auto completion)


 / 





54
D713 User Manual Using the Phone
Note
o
to the Advanced SettingsBehavior
Phone BehaviorNumber guessingon, and enter the


Accepting calls
Using dierent audio devices
Handset: 
Headset:  

Speakerphone:  
Automatically accepting calls

 o
Conguration Identity
SIP tab, Auto answeron

o to on:
PreferencesAuto AnswerAuto Answer Indication
Call pick-up from another extension




55
D713 User Manual Using the Phone


Conguring the function keys, 


Conguring the function keys, 



Advanced SettingsBehavior tab, Go to call-monitor on activityon.





Fig. 1 Fig. 2 Fig. 3






 Calls
Call waiting

 


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D713 User Manual Using the Phone
Fig. 1 Fig. 2 Fig. 3
Fig. 4




 Call waiting

 
 
 to return to the Connected
Note and 

 , , or 




Call waiting 
 



57
D713 User Manual Using the Phone
Active calls
Hold
One call on hold
 








 

Holding multiple calls

 




 or 
Fig. 1 Fig. 2 Fig. 3
58
D713 User Manual Using the Phone
 or to

Fig. 4 Fig. 5

 
 

Conference

Note:


Initiating a conference
 
 
Fig. 1
  
Conference screen navigation


 


59
D713 User Manual Using the Phone
Fig. 2 Fig. 3 Fig. 4

 
underneath  or again

 or 
 or 


 


 


Transferring calls








Attended transfer

 
60
D713 User Manual Using the Phone
Fig. 1 Fig. 2 Fig. 3
 

 and 

  

  


 
  do not
 
  


Blind transfer
Blind transfer of active call
  
Fig. 4 Fig. 5
  

and 
Note 

62
D713 User Manual Using the Phone
Terminating calls

 
Missed Calls



Note

Fig. 1 Fig. 2 Fig. 3
 






Via the Status info
  Settings menu InformationStatus
Info
  
 on the

Note

Call lists


63
D713 User Manual Using the Phone

  
Fig. 1 Fig. 2 Fig. 3 Fig. 4



  on the

Note

 

 
 
 
 



 
 
 
 
 
 
64
D713 User Manual Using the Phone
Fig. 1 Fig. 2




 

 
Locking and unlocking the keyboard
Preferences




 and 
Locking
 a » A 

Unlocking
 a » A 

 
65
D713 User Manual Using the Phone
 


 
Rejecting or redirecting incoming calls

Manually



 
 





Automatically


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D713 User Manual Using the Phone
Call forwarding



Note

Forward All

Fig. 1 Fig. 2
 


Forward when Busy

Forward after Timeout:


Fig. 3 Forwarding all calls Fig. 4 Forwarding when busy Fig. 5 Forwarding when call has not been
answered after time set in seconds
Settings on the phone and turning on call forwarding
  

   
   
   
Fig. 1: All calls for one of the congured identities
are forwarded to a specied target.
Fig. 2: All calls for all or more than one of the
congured identities are forwarded to a
specied target or specied targets.
Scrolling
line
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D713 User Manual Using the Phone

or  or  or 
noyes


 Target Target Target
   
 
 


Fig. 6 Fig. 7 Fig. 8
Turning o call forwarding
  

   
   
   

or  or  or 


 
Turning forwarding of all calls on/o with a function key
Turning call forwarding on


  Target when Forwarding
 
70
D713 User Manual Conguring the Function Keys
Configuring the function keys


Apply and Save
Apply/Save
Function keys on Snom phones





"At a glance" on





See  


20








Context







71
D713 User Manual Conguring the Function Keys


Type



Number





Short/Full Label Mode


 




Short/Full Label



LP Feature 






Preferences menu, Fkeys
and SmartKeys
Fig. 1 Fig. 2
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D713 User Manual Conguring the Function Keys
Function key page of phone's web interface
Key Assignment

SmartLabe
Fig. 1
Fig. 2 - keys with and without "Short" and "Full Label" settings
Fig. 3 - short labels
Fig. 4 - full Labels
73
D713 User Manual Conguring the Function Keys
Programming the function keys


Function key settings on the phone

  Preferences and Function keys 
Fig. 1 Fig. 2
 Select SmartLabel Keys
  Key n Function

Fig. 3 Fig. 4 Fig. 5
 ContextActive,
 Context  
  Context

 Select Type  /  

74
D713 User Manual Conguring the Function Keys
Fig. 6 Fig. 7 Fig. 8
 Extension 
Number
 Select Number
  
Fig. 9 Fig. 10 Fig. 11
 Short LabelFull Label


  
Fig. 12 Fig. 13
 Select Short Label Mode

 Key n Function


Select Full Label Mode

75
D713 User Manual Conguring the Function Keys
Key n Function

 Key Function 




Function key settings on the web interface


Fig. 1
Fig. 2
 Function Keys
Key Assignmentbold

76
D713 User Manual Conguring the Function Keys
 SmartLabel


 Apply


 Apply, the button Save 


Selected examples for function key programming






78
D713 User Manual Conguring the Function Keys
Example 2, speed dialing
Speed Dial


 Function Keys
 Key Assignment
 Context
 Type
 In the Number




 Short Label Mode


 Full Label Mode


 Short Label and Short Label


 Apply and Save

P3
79
D713 User Manual Conguring the Function Keys
Example 3, changing setting of context-sensitive key



Directory to LDAP Directory
 Function Keys
 Key Assignment
 context-sensitive key
 Apply and Save

Advanced SettingsNetworkLDAP 
   
   
80
D713 User Manual Conguring the Function Keys
Display options for SmartLabel keys



Default display mode and Alternative display mode
Back to default display mode 
Short Default display mode, and Full 
Alternative display mode
Short label Full label
Alternative display trigger
Long press P4,

Return/Reset to default mode timer after (sec.)


Manually returning the display mode to the default 

 
Settings on the phone
Display mode settings
  Preferences
 Select Display
  / Primary display and
 
  / SmartLabel options 
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D713 User Manual Conguring the Function Keys

Fig. 1 Fig. 2
 Select Idle Screen Behavior, Call Screen Behavior, or Other Screen Behavior 
bold italic 

Idle screen Call screens Other screens
Default display mode   
Short Short 

Alternative display
mode
Short Short
Full Full
Alternative mode
trigger
  O
  
Long-press P4 Long-press P4 
 

 
 Full 
Short
P4
Fig. 3 Fig. 4 Fig. 5 Fig. 6
  / Short  
the Screen BehaviorDefault display mode
Short
 / Alternative display trigger
 Long-press P4 .
82
D713 User Manual Conguring the Function Keys
P4
P4
Fig. 7
  / 
  Screen Behavior
  to return to the SmartLabel options
Timer setting for returning display mode to default
  Preferences Display Primary display 
 SmartLabel options
 Select the Return to default mode timer  


Fig. 8 Fig. 9 Fig. 10
 
 SmartLabel options

Note
Settings on the web interface
 Function Keys
 SmartLabel
83
D713 User Manual Conguring the Function Keys
 bold italic 

Idle screen Call screens Other screens
Default display mode Short Short 
  

Alternative display
mode
Full Full
Short Short
Alternative mode
trigger
  O
  
Long-press P4 Long-press P4 
 
 
Options
 Apply and Save 

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D713 User Manual Customizing the Phone Settings
Customizing the phone settings
See 

30








Note

Apply and Save
Identities/accounts



Note


See 
Conguring and editing identity/account

On the phone
 IdentityEdit identityHotdesking and enter
 IdentityEdit identity
Edit identity 


3 Account

5 Registrar



85
D713 User Manual Customizing the Phone Settings
On the web interface

Login
bold
1. Login tab













See 
2. SIP settingsSIP













On
The password cannot start with a "{" bracket



Advanced Settings
Behavior tab, Phone Behavior
 Re-Register and Save
Apply and Save

86
D713 User Manual Customizing the Phone Settings
Assigning ringtones




Note





Assigning ringtones to contact type VIP and group types: See 
Selecting identity ringtones:
On the phone Preferences AudioRinger

  /  

 
 / 
 
 
 

On the web interfaceConguration Identity





Apply and Save
87
D713 User Manual Customizing the Phone Settings
Date and time formats



Fig. 1 Fig. 2
Fig. 3 Fig. 4
Fig. 5 Fig. 6
Date

  PreferencesDate & Time
US Date Format
Date Setting "On" Setting "O"
  
March 12, 2022 03/12/2022 
  
 12/10/2021 
 onoDate
format
88
D713 User Manual Customizing the Phone Settings
  

 PreferencesAppearanceUS Date Formaton
Select on
Select o
 Apply and Save
Time



  PreferencesDate & Time
 ono
it  
  

 PreferencesAppearance
General Informationon
Select on
Select o

 Apply and Save
Time zone
Note






zone:
89
D713 User Manual Customizing the Phone Settings
On the phone
  PreferencesDate & Time Time Zone
Fig. 1 Fig. 2
 


 
 / 

 / 
  
  
On the web interface
 Advanced SettingsNetwork tab, Time
 Timezone
 Apply and Save
Language settings of phone and web interface


Phone language
Setting on the phone
  PreferencesLanguage
  / 
90
D713 User Manual Customizing the Phone Settings
  
  
Setting on the web interface
 PreferencesAudio 
 Language
 Apply and Save
Web interface language
 PreferencesAudio 
 Web interface language
 Apply and Save
Dial tones

Setting on the phone
  PreferencesAudioTone Scheme
  / 
  
  
Setting on the Web Interface
 PreferencesAudio 
 Tone Scheme
 Apply and Save
Emergency numbers


 PreferencesGeneral
92
D713 User Manual Customizing the Phone Settings
 Apply and Save

 Conguration IdentityFeatures
 In the Call ForwardingBusy


 Apply and Save.

 Conguration IdentityFeatures
 In the Call ForwardingTimeout
(sec)

 Timeout

 Apply and Save
Turning call forwarding on
 Conguration IdentityFeatures
 In the Call ForwardingOnAlways, Busy,
Timeout
 Apply and Save
Turning call forwarding o
 Conguration IdentityFeatures
 In the Call ForwardingOAlways, Busy,
Timeout
 Apply and Save
Call completion



Note
On the phone
  Call FeaturesOutgoing CallsCall Completion
93
D713 User Manual Customizing the Phone Settings
  
   

On the web interface
 Advanced SettingsBehavior
 In the Phone Behavioron or oCall completion
 Apply and Save
Call waiting



On
Visual only
Ringer
O


Setting on the phone


  Call FeaturesIncoming CallCall Waiting
Fig. 1 Fig. 2 Fig. 3
94
D713 User Manual Customizing the Phone Settings
Fig. 4 Fig. 5 Fig. 6
Call waiting 
Indicator 
 
Indicator  Indicator
 
Call waitingIndicator

   

Setting on the web interface
 
 SIPCall Waiting Indication
 


95
D713 User Manual Customizing the Phone Settings
 Apply and Save
Hiding my caller ID


Please note               

Setting on the phone


  Call FeaturesOutgoing Calls
 Select Hide own outgoing ID  no to yes
   

Setting on the web interface
 Identity
 Features
 In the Privacy Settings Hide or Show Suppress own
number (CLIP/CLIR)
 Apply and Save
Rejecting anonymous calls


note

Setting on the phone
  Call FeaturesIncoming Calls
 Select Reject anonymous yes to no
97
D713 User Manual Customizing the Phone Settings
  yes to no (on / o) 

 
QuickLookUp Start Length
   

Setting on the web interface
 PreferenceBehavior
 In the Contact SearchQuickLookUp on or o
 QuickLookup Start
Length
 Apply and Save
Speed dial



 Speed Dial
 



 

 Apply and Save and 
Note


98
D713 User Manual Customizing the Phone Settings
Setting a PIN to unlock the keyboard
On the phone
  Maintenance.
 Select Security
 Select Set keyboard lock PIN
  
On the web interface
 PreferencesGeneral
 In the Privacy settingsPIN to unlock
 Apply and Save
99
D713 User Manual Software Update
Software update
Manual update

 
 Firmware
 Firmware Update Center
 

 
 Downloads
 
 download link
 Copy link location or Copy link address 
Advanced
Update
In the Manual Software UpdateFirmware
Load

15. DO NOT DISCONNECT THE POWER WHILE THE PHONE IS REBOOTING
100
D713 User Manual Software Update
Auto provisioning
Desk Phones
ContentsFeatures, then Deskphone
Features, and Auto Provisioning
 Advanced
 Update
  before you

 Apply and Save

Snom Secure Redirection and Provisioning Service (SRAPS)
sraps tile on

101
D713 User Manual Troubleshooting
Troubleshooting
Reboot
  
 Select Maintenance 
 Select Reboot
  
 
Hard reboot

Warning: Never disconnect the power during a rmware update!
Reset to factory values

  
 Select Maintenance 
 Select Reset values
  
 
 See 
Warning: All customized settings will be lost!
TFTP Update

Note: All information and all customized settings stored on
the phone will be deleted!

102
D713 User Manual Troubleshooting
 
 FAQ's 
 In the ContentsFAQ
 Deskphone FAQ
 Select How can I set the phone to admin mode
Manual initialization


Contacting Snom Support




Note


Submitting a ticket


Submitting system and settings information
System information
 System Information
 

Make sure to delete the MAC address and the IP address in the public forum posting.
Settings information
 Settings
 

Make sure to delete private and/or security-relevant data like the MAC address, public IP
address, etc
103
D713 User Manual Troubleshooting
Traces


Performing a SIP Trace
 SIP Trace in the Status

 Clear
 
 Reload
 
If it is the public forum, make sure to delete private and/or security-relevant data like the MAC
address, public IP address, etc
Performing a PCAP Trace
 PCAP Trace in the Status

 Start
 
 here
 
If it is the public forum, make sure to delete private and/or security-relevant data like the MAC
address, public IP address, etc
104
D713 User Manual Appendix 1
Appendix 1 - Display Symbols and Icons
Symbols found in the function key line



Programmable function symbols


Function Keys
Line idle
Server directory

/ 
/ 

/ 

/ 








/ 




105
D713 User Manual Appendix 1
Context-sensitive symbols





















/ 






/ 



106
D713 User Manual Appendix 1




/ 
/ 
/ 
Symbols found in the info bar/status line














Voicemail active

Error


107
D713 User Manual Appendix 1
SmartLabel function symbols



Programmable function symbols



Action url
/ 




/ 
/ 

/ 




Star code

/ 
Key event symbols





108
D713 User Manual Appendix 1





/ 

/ 
/ 

Hold

/ 




/ 
/ 


/ 



/ 
Server directory


109
D713 User Manual Appendix 1
Display indications
On activity
Outgoing call ringing
Incoming call ringing



Holding call

On idle screen
Outgoing identity


 or 
Active identity



or 




Conguration Identity
 
 
 

110
D713 User Manual Appendix 2
Appendix 2 - Status Messages
 
 



Status message Denition

 

 
Error An error occurred
 
 
<account>  
<name/number> to be
available ²

number
<account> ²
<name/number> 

<name/number> 


<name/number> ²

 



 
 
 
dialled
 
 
 
 
<number> 

indication
 

111
D713 User Manual Appendix 3
Appendix 3 - Wall Mounting


 
 
  

 
Distance to wall
Abstand zur Wand
Distance au mur
Distanza dalla parete
Distancia a la pared
Distância à parede
4 mm (0.157")
ø max: 9 mm
(0.354")
ø min: 6 mm
(0.236")
ø max
4,5 mm
(0.177")
50 mm
(
1.969")
Fig. 1 Fig. 2
+
Fig. 3 Fig. 4 Fig. 5
112
D713 User Manual Appendix 4
Appendix 4 - Programmable Functions
Function keys

Freely programmable functions
 





 











 


Call Agent 








113
D713 User Manual Appendix 4
 










 


 





 


Intercom 

Advanced BehaviorPhone
Behavior 
:
Always

Only in idle


O

114
D713 User Manual Appendix 4
 




<phone_number><n>,<n>



Example




Usage





 

Line 




 

<multicast IP address>:<port>


Please notesendingallow reception





 






115
D713 User Manual Appendix 4
 



 

Advanced
BehaviorPhone Behavior 



Shared Line 



 










Starcode 















116
D713 User Manual Appendix 4
 


 / 


 






 


Key Events
 
 
 
 
 
 

 
 

 
 


 



Hold 
117
D713 User Manual Appendix 4
 




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Mute 
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 
 

 
 
article Transfering callsUsing the phone

 / 
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



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

GNU GENERAL PUBLIC LICENSE
Version 2, June 1991




   

Preamble




       
           

















           


          





           



        
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
      


         
    
  
      
         
        

           






           




            
            
         

         

 



       
          
   




Appendix 5 - GNU General Public License
119

           
    



         

          


     

          

         












        



       
          
           
           



 






        
           
           
          

           
           




            
        






          


















3 



 



    
             
       
         


    
        






         







          



         

         


     

          
          

120










NO WARRANTY




        

       
          

  



      









How to Apply These Terms
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I





























© 2022 Snom Technology GmbH
Snom Technology GmbH
Wittestr. 30 G
13509 Berlin, Deutschland
offi ce.de@snom.com
Snom Technology GmbH
Via Milano 1
20020 Lainate, Italia

Snom Technology GmbH
The Courtyard, High Street


Snom Technology GmbH










Suite 222


Canada
Manufacturer:






v1.01


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