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Snom D375 Manual

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© 2015 snom technology AG
snom technology AG
Wittestr. 30 G
13509 Berlin, Deutschland
Tel. +49 30 39 83 3 0
Fax +49 30 39 83 31 11
offi ce.de@snom.com
snom technology, Inc.
136 Harvey Road, Suite A102
Londonderry, NH 03053, USA
Tel. +1 339 227 6160
Fax +1 339 227 6180
o ce.us@snom.com
snom UK Ltd
Amethyst House, Meadowcroft Way
Leigh Business Park, Leigh
Manchester WN7 3XZ, UK
Tel. +44 161 348 7500
Fax +44 169 348 7509
o ce.uk@snom.com
snom France SARL
6 Parc des fontenelles
78870 Bailly, France
Tel. +33 1 80 87 62 87
Fax +33 1 80 87 62 88
o ce.fr@snom.com
snom technology SRL
Via A. Lusardi 10
20122 Milano, Italia
Tel. +39 02 00611212
Fax +39 02 93661864
o ce.it@snom.com
snom technology Ltd.
Rm. 828, 5F, No. 285, Sec. 4
Zhongxiao E. Rd., Da‘an Dist.
Taipei City 10692, Taiwan
Tel. +886 2 8751 1120
Fax +886 2 8751 1130
o ce.tw@snom.com
Your specialist retailer - Ihr Fachhändler -
Votre distributeur - Su distribuidor - Il tuo rivenditore:
v1.04
IP Phone D375 | snom 370
User Manual
2
TABLE OF CONTENTS
Copyright, Trademarks, GPL, Legal Disclaimers ...........................................................7
Important information ......................................................................................................8
Safety instructions .................................................................................................................8
SELV (Safety Extra Low Voltage) compliance ..............................................................8
Standards conformance ........................................................................................................9
Product specifications ........................................................................................................... 9
Disposal of the device ............................................................................................................9
Cleaning ....................................................................................................................................9
Setting up the phone ...................................................................................................... 10
Delivery Content ....................................................................................................................10
Attaching and detaching the footstand .............................................................................10
Attaching for desktop placement ................................................................................. 10
Attaching for wall mounting ..........................................................................................11
Detaching ..........................................................................................................................11
Rotating the tab of the cradle ............................................................................................. 11
Adjusting the display angle ................................................................................................12
Connecting the phone ..........................................................................................................13
Connecting a headset ............................................................................................................14
Initializing and registering the phone ...............................................................................15
Prerequisites ....................................................................................................................15
Initialization ...................................................................................................................... 15
What to do if initialization and registration are unsuccessful ................................ 16
Correcting the clock ........................................................................................................ 17
Getting to know your phone .......................................................................................... 18
At a glance .............................................................................................................................18
LED indicators .......................................................................................................................20
Call indicator ....................................................................................................................20
Function key LEDs ........................................................................................................... 20
Message LED .................................................................................................................... 20
Hard keys ...............................................................................................................................21
Freely programmable function keys with LEDs ........................................................21
Context-sensitive, programmable function keys ......................................................21
Navigation, confirmation, and cancel keys .................................................................21
Preprogrammed, variably programmable function keys ........................................22
Audio Control Keys .......................................................................................................... 22
Alphanumeric Keypad ....................................................................................................23
3
Input modes and navigation ................................................................................23
Entering numerals, letters, special characters, and symbols .....................23
Display layout ........................................................................................................................24
Idle Mode ...........................................................................................................................24
When the phone is active ...............................................................................................26
Settings ...................................................................................................................................27
Phone settings .................................................................................................................27
Adjusting the backlight ....................................................................................................28
The phone's web interface .............................................................................................31
Opening the web interface .................................................................................32
How the web interface works ............................................................................33
Web settings overriding manual phone settings ...........................................33
User mode/administrator mode ........................................................................................ 34
Directories ...................................................................................................................... 36
Directory .................................................................................................................................36
Definitions, explanations ...............................................................................................36
Directory entries ...................................................................................................36
Contact Types ........................................................................................................37
Outgoing identity ..................................................................................................37
Group ......................................................................................................................37
Ringtones ..........................................................................................................................37
Adding/Editing Entries on the Phone ..........................................................................38
Adding new entry manually ...............................................................................38
Adding new entry from call list .........................................................................38
Adding current caller ...........................................................................................38
Sorting entries ......................................................................................................38
Editing existing entry ........................................................................................... 39
Deleting an entry ..................................................................................................39
Adding/editing entries on the web interface .............................................................39
Adding new entry .................................................................................................39
Editing an entry ....................................................................................................40
Deleting entry on web interface ........................................................................42
Dialing from phone directory ........................................................................................42
Deleting whole directory ................................................................................................42
Importing/Exporting Directory .....................................................................................42
External directories ..............................................................................................................43
LDAP ..................................................................................................................................43
Contacts ............................................................................................................................43
4
Using the phone ............................................................................................................. 44
Making calls ...........................................................................................................................44
Selecting identity for current outgoing call ...............................................................44
Using dierent audio devices .......................................................................................44
Handset ..................................................................................................................44
Headset ..................................................................................................................44
Speakerphone .......................................................................................................44
Handset or headset and casing speaker .........................................................44
Using dierent dialing methods ...................................................................................45
Auto dial .................................................................................................................45
Redialing ................................................................................................................45
Calling number from call history (missed, received, dialed calls) .............. 45
Calling number from phone directory .............................................................. 45
Calling number from external directory ..........................................................45
Speed dialing ........................................................................................................46
Calling emergency numbers ..............................................................................46
Call completion .....................................................................................................46
Number guessing (auto completion) ................................................................47
Accepting calls ......................................................................................................................47
Using dierent audio devices .....................................................................................47
Automatically accepting calls .......................................................................................48
Call pick-up from another extension ...........................................................................48
Call waiting .......................................................................................................................49
Active calls .............................................................................................................................50
Hold ................................................................................................................................... 50
One call on hold ....................................................................................................50
Holding multiple calls .........................................................................................50
Conference .......................................................................................................................51
Initiating a conference ......................................................................................... 51
Conference screen navigation ...........................................................................52
Speaking to one participant in private ............................................................52
Putting one participant on hold .........................................................................52
Dropping a participant .........................................................................................52
Adding a participant ............................................................................................52
Putting the conference on hold .........................................................................53
Terminating the conference ...............................................................................53
Transferring calls ............................................................................................................ 53
Attended transfer .................................................................................................53
Blind transfer ........................................................................................................53
Call waiting .......................................................................................................................54
5
Terminating calls ..................................................................................................................54
Missed Calls ........................................................................................................................... 54
Call lists ..................................................................................................................................54
Rejecting or redirecting incoming calls ............................................................................54
Manually ............................................................................................................................54
Automatically ...................................................................................................................55
Rejecting anonymous calls ............................................................................................55
Call forwarding .....................................................................................................................56
Making/changing the settings on the phone and turning on call forwarding .......56
Turning on forwarding of all calls with a programmable function key .....57
Turning o call forwarding ............................................................................................57
Configuring the function keys ...................................................................................... 58
Function keys on Snom phones ........................................................................................58
Programming the function keys ..........................................................................................59
Example 1, Extension monitoring and call pick-up ..................................................60
Example 2, Monitoring calls on-screen ......................................................................61
Example 3, Speed dialing ..............................................................................................62
Example 4, Changing Setting of Context-Sensitive Key ........................................... 63
Customizing the phone settings ................................................................................... 64
Identities/accounts ............................................................................................................... 64
Configuring new identity/account ................................................................................ 64
Editing an existing identity/account ............................................................................66
Assigning ringtones .............................................................................................................66
Date and time formats ......................................................................................................... 67
Date .................................................................................................................................... 67
Time ...................................................................................................................................67
Time zone ............................................................................................................................... 68
Emergency numbers ............................................................................................................68
Language settings of phone and web interface ..............................................................69
Phone language ............................................................................................................... 69
Web interface language .................................................................................................69
Dial tones ...............................................................................................................................69
Emergency numbers ............................................................................................................70
Call forwarding .....................................................................................................................70
Call completion .....................................................................................................................72
Call waiting ............................................................................................................................72
Hiding my caller ID ...............................................................................................................73
Rejecting anonymous calls .................................................................................................73
Number guessing .................................................................................................................73
Speed dial ..............................................................................................................................74
6
Software update ............................................................................................................. 75
Manual update ....................................................................................................................... 75
Auto provisioning .................................................................................................................. 75
Troubleshooting ............................................................................................................. 76
Reboot .....................................................................................................................................76
Hard reboot ............................................................................................................................ 76
Reset to factory values ........................................................................................................76
TFTP Update ..........................................................................................................................76
Manual initialization .............................................................................................................76
Contacting Snom Support ...................................................................................................77
Traces ......................................................................................................................................78
Appendix 1 - Display Symbols ............................................................................................79
Symbols found in the function key line ............................................................................79
Display indications ...............................................................................................................81
Appendix 2 - Status Messages ...........................................................................................83
Appendix 3 - Labeling Function Keys P1-P12 .....................................................................84
Appendix 4 - Wall Mounting ....................................................................................................85
Appendix 5 - Programmable Functions ...............................................................................86
Programmable Functions ...................................................................................................86
Key Events ..............................................................................................................................90
Appendix 6 - Bluetooth Module (D375 only) .......................................................................93
Pairing ..................................................................................................................................... 93
Unpairing ................................................................................................................................ 94
Disconnecting a Paired Headset ........................................................................................94
Reconnecting a Paired Headset .........................................................................................95
Using a Bluetooth Headset with the Snom Phone ..........................................................95
Selecting Ringer Device for Incoming Calls ...............................................................95
Turning on Headset BT Mode ........................................................................................96
Making Calls in Headset BT Mode ................................................................................96
Turning on Voice Dialing ...................................................................................... 96
Dialing .....................................................................................................................96
Accepting Calls in Headset Mode ......................................................................96
Ending Calls ...........................................................................................................96
Adjusting Headset Volume ............................................................................................97
Muting the Microphone ...................................................................................................97
Appendix 7 - GNU General Public License ........................................................................99
7
D375 | Snom 370 User Manual Copyright, Trademarks, GPL, Disclaimers
Copyright, Trademarks, GPL, Legal Disclaimers
© 2015 Snom Technology Aktiengesellschaft
All Rights Reserved.
snom, the names of Snom products, and Snom logos are trademarks owned by Snom Technology AG.
All other product names and names of enterprises are the property of their respective owners.
Product specifications are subject to change without notice.
Snom Technology AG reserves the right to revise and change this document at any time, without being
obliged to announce such revisions or changes beforehand or after the fact.
Texts, images, and illustrations and their arrangement in this document are subject to the protection
of copyrights and other legal rights worldwide. Their use, reproduction, and transmittal to third
parties without express written permission may result in legal proceedings in the criminal courts as
well as civil courts.
When this document is made available on snom’s web page, Snom Technology AG gives its
permission to download and print copies of its content for the intended purpose of using it as a
manual. No parts of this document may be altered, modified or used for commercial purposes without
the express written consent of Snom Technology AG.
Although due care has been taken in the compilation and presentation of the information in this
document, the data upon which it is based may have changed in the meantime. Snom therefore
disclaims all warranties and liability for the accurateness, completeness, and currentness of the
information published, except in the case of intention or gross negligence on the part of Snom or
where liability arises due to binding legal provisions.
Our firmware includes some source code that may be used and modified by anyone and everyone
under the GNU Public License (GPL) (see Appendix 7 on page 99), provided they, in turn, make
it available to everyone else with the same licensing agreement. Please go to https://www.snom.
com/en/support/download/gpl-open-source/ for the original GPL license and the source code of
components licensed under GPL and used in Snom products.
8
D375 | Snom 370 User Manual Safety, Disposal, Cleaning of Product
Important information
Please read the instructions on safety and disposal and on how to set up and use the device before
using it and also give them to other users to read or inform those users of their contents. Save this
manual and do not give the device to third parties without it.
Safety instructions
Follow the instructions in this manual and other applicable documentation of the device.
• If the phone is not supplied with power via an Ethernet cable, use only a power adapter expressly
recommended by Snom Technology. Other power supplies may damage or destroy the phone,
aect its behavior, or induce noise.
• Avoid placing the cables where people may trip over them or where they may be exposed to
mechanical pressure as this may damage them.
• This device is for indoor use only! NOT FOR OUTDOOR USE!
• Do not install the device in rooms with high humidity (for example, in bathrooms, laundry rooms,
damp basements). Do not immerse the device in water and do not spill or pour liquids of any kind
onto or into the device.
• Do not install the device in surroundings at risk for explosions (paint shops, for example). Do not
use the device if you smell gas or other potentially explosive fumes.
• Do not use the device during thunderstorms. Lightning striking the power grid may cause electric
shocks.
• Warning: The handset contains a magnet, and its earpiece may attract small dangerous objects
such as needles or pins. Please ensure before each use that no such objects are present.
SELV (Safety Extra Low Voltage) compliance
Safety status of Input/Output connections comply with SELV requirements.
Warning: To avoid electric shock, do not connect safety extra-low voltage (SELV)
circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV circuits,
and PSTN ports contain TNV circuits. Some LAN and PSTN ports both use RJ-45 (8P8C)
connectors. Use caution when connecting cables.
10
D375 | Snom 370 User Manual Setting up the Phone
Setting up the phone
Delivery Content
GNU
General Public License
Quick Installation
Guide
D375
- Base phone unit
- Footstand
- Handset
- Handset cord
- D375: Ethernet cable
- D375: Quick Installation Guide, GNU General Public Licence, regulatory info USA/Canada;
Snom 370: Quick Start Guide (incl. GPL text)
Attaching and detaching the footstand
The footstand can be attached in two dierent positions, depending on whether the phone will be
placed on a desk or mounted on a wall. To avoid scratching or otherwise damaging the phone, we
recommend turning it upside down and placing it on a soft piece of cloth.
Attaching for desktop placement
11
D375
PN 00004141
EXT DC 5V NET PC USB AUDIO
S/N
MAC address
Use only power supply
listed in the user guide.
Snom Technology AG
Wittestr. 30 G · 13509 Berlin · Germany
© 20XX by Snom Technology AG. All Rights Reserved. Made in XXXXX
DC 5V
2
1
Fig 1 Fig. 2
1. Insert the snap-fits on the longer ends of the footstand into the holes marked (Fig. 1).
2. Tilt the footstand towards you and insert the snap-fits on the shorter ends into the holes marked
(Fig. 2).
D375
only
14
D375 | Snom 370 User Manual Setting up the Phone
Connecting a headset
You can use wired as well as wireless headsets with the phone.
• Wired headsets
If you want to use a wired headset, connect it to the RJ audio jack labeled "
".
Note: If both a wired and a wireless headset are connected to the phone, incoming calls
will go to the wireless headset.
• Wireless headsets
◦ D375 only: Connecting the headset to the phone via Bluetooth. See "Appendix 6 - Bluetooth
Module (D375 only)" on page 94.
◦ Connecting the base station of your headset via the Snom EHS Adapter. Same as for the snom
370. See Quick Start Guide Snom EHS Advanced, Connecting snom 3xx/snom 820 + snom
EHS Advanced.
Please refer to the manual of your wireless headset for further information on how to connect
the Snom EHS Advanced and the headset.
◦ D375 only: Connecting the headset to the phone via a Bluetooth-compatible adapter.
Insert the adapter into the USB port of the phone. See also the Quick Start Guides of the Snom
USB BT and the Snom HS BT or the manual of the third-party headset.
Attention: Starting with firmware version 8.7.2.11, the Snom HS BT's parameter will
be the default setting for USB headsets.
- If your phone is running an earlier firmware version, enter the parameters of the Snom
HS BT manually on the phone's web interface at > Advanced > Audio > text field of "Audio
parameters". Click on the question mark
?
to look up the parameters.
- If you are using a dierent headset, whatever the firmware version, enter the parameters
of the headset manually on the phone's web interface at > Advanced > Audio > text field of
"Audio parameters". Click on the question mark
?
to find out which parameters you need
to use for your respective headset.
15
D375 | Snom 370 User Manual Setting up the Phone
Initializing and registering the phone
Prerequisites
To be able to use VoIP, you or your company must have:
• A broadband internet connection.
• Access to the internet via a router. This could be a separate device available in various versions
from many dierent manufacturers or in the form of a router on a server or a PC.
• Account information provided by your network administrator or a VoiP account with a VoIP service
provider who supports the VoIP SIP standard. The phone supports up to 12 VoIP accounts with one
or more VoIP providers.
The registration information received from your Internet service provider or your network
administrator may dier and may contain required and optional data. The required data normally
includes:
• Account (usually the phone number). On Snom phones, an account is called an "identity".
• Registrar
• Password
User name, authentication name, outbound proxy may also be required. These are settings that can
only be configured on the web interface of the phone after it has been successfully registered. If
your provider or your network provides a mailbox account, that setting is also configured on the web
interface. For more information, see "Identities/accounts" on page 64.
Initialization
Snom phones are plug-and-play. Once the phone is connected to your network, it will begin to
initialize.
Note: Normally the initialization is completely automatic, using DHCP. If the phone
cannot discover a DHCP server in the subnet, you will be asked: Are you using DHCP?
If your network does not support DHCP, press
and enter the IP address, netmask, IP
gateway, and DNS server manually. Ask your Internet service provider or your network
administrator for them.
Watch the display and, when asked to, make selections with
and save with .
1. You will be prompted in English to select a language. Use
to select another language, if
applicable, and press to save the highlighted language.
2. Next, you will be prompted in the language of your choice to select a time zone. This aects the
time shown on your display.
◦ Press the function key underneath
to move to the beginning of the next time zone.
◦ Press
to move up or down the list one item at a time.
16
D375 | Snom 370 User Manual Setting up the Phone
◦ Press the function key underneath to show only those time zones where the selected
phone language is spoken.
◦ Press the function key underneath
to show all time zones.
◦ Press
to save the highlighted time zone.
3. Next, you will be prompted to select the tone scheme of a country. This aects the dial tone you
hear when you pick up the receiver. Dierent countries use dierent dial tones.
◦ Press
to move up or down the list one item at a time.
◦ Press
to save the highlighted country's tone scheme.
4. The display shows the "Welcome" screen. Press any key to log on.
5. Enter the account number. Save with
.
Note: See "Entering numerals, letters, special characters, and symbols" on page 23
on how to enter numbers and letters.
6. Enter the registrar. Press
.
7. Enter the password received from your Internet service provider or administrator and press
.
After successful registration you will see the green handset symbol
and the registered account
(identity) in the identity line underneath the date/time bar:
Infobar with date & time
Identity line
Identity for outgoing
calls: Green symbol
Unregistered
identity:
Active identity:
Yellow symbol
Note: If you see the account on the display preceded by one of the symbols / /
and the phone does not work, the server may be down, either for servicing or due to
a malfunction. The registration and initialization should be completed as soon as the
server is up and running again. You may want to check with your administrator or your
provider if nothing happens within a reasonable amount of time.
What to do if initialization and registration are unsuccessful
Your network or your VoIP provider may require more login data than requested by the Snom phone
during the initialization and registration process. This data is entered on the web interface of the
phone. Contact your network system administrator or your VoIP provider for more information.
1. When you have received all necessary data, open the phone’s web interface. See "Opening the
web interface" on page 32 for more information.
2. Open Configuration Identity 1 and enter any additional login information you have received from
your provider. See "Identities/accounts" on page 64 for more information.
Note: A number of IP telephony service providers and a number of SIP PBXs require
settings that are dierent from snom’s standard factory settings. snom’s web page lists
numerous providers and PBXs that have been tested for interoperability with our phones
and specific settings that may be required. Do not change the standard configuration
unless you know what you are doing. Expert help may be required.
20
D375 | Snom 370 User Manual Getting to Know Your Phone
LED indicators
Call indicator
The bright-red LED situated at the top of the display indicates incoming, ongoing, held, and missed
calls. It will be:
• Blinking rapidly when a call is coming in
• Glowing steadily when dialling and when in a call
• Blinking slowly when you have put a call on hold
Function key LEDs
Depending on the function mapped onto the key, the red or green LEDs on the key will be activated
when the key event occurs. The factory setting is red LED and “line”. The LEDs of a line key will:
• blink rapidly when a call is ringing on the line;
• glow steadily when there is an ongoing call on the line;
• blink slowly when a call is on hold on the line;
• be o when the line is free.
When other functions are mapped onto the keys, the LEDs may glow or blink. For example: When the
"extension" function has been mapped onto a key to monitor an extension, the LED will
• blink rapidly when a call is ringing on the extension;
• glow steadily when the extension is busy;
• be o when the extension is not busy.
Message LED
Glowing red when there is a new message on the mailbox.
29
D375 | Snom 370 User Manual Getting to Know Your Phone
Adjusting the display settings on connected expansion modules
The intensity of the backlight on the displays can be adjusted separately for the phone and the
connected expansion modules, both for the times when the phone is active and when the phone is
idle. Lowering backlight intensity lowers the energy consumption of the devices.
Note: The number of seconds after which the expansion modules will switch from
activity to idle backlight is the number set for the phone display's backlight (see
"Adjusting the backlight on the phone's display" on page 28).
• Adjusting the intensity of the backlight.
1. Press
.
2. Press 1 Preferences.
3. Press 5 Display.
4. Press 3 Expansion Modules.
5. Press 2 Backlight on activity or 3 Backlight when idle.
6. Press right or left arrow on the navigation key to increase (
) or decrease ( ) the backlight's
intensity. The setting applies to all expansion modules connected to the phone.
7. When done, press
to save and return to Expansion modules menu (Fig. 3).
Fig. 3 Fig. 4 Fig. 5
• Adjusting the appearance of the data on the display (tiles or lines; for more information, see the
user manual of the expansion module, chapter Display layout) and the contrast.
1. Press
.
2. Press 1 Preferences.
3. Press 5 Display.
4. Press 3 Expansion Modules.
5. Press 1 Appearance.
Fig. 6
6. Press 1, 2, and/or 3 to change and simultaneously save the display layout of the first, second,
or third connected expansion module, respectively, from lines to tiles and vice versa.
7. Press
to return to the Expansion modules menu (Fig. 3).
30
D375 | Snom 370 User Manual Getting to Know Your Phone
8. Press 4 Contrast.
9. Press right or left arrow on the navigation key to increase (
) or decrease ( ) the backlight's
intensity. The setting applies to all expansion modules connected to the phone.
Fig. 7
10. When done, press to save and return to Expansion modules menu (Fig. 3).
31
D375 | Snom 370 User Manual Getting to Know Your Phone
The phone's web interface
Opening the web interface: See page 32.
Firmware versions below 8.7.4
When the web interface is opened for the first time upon initialization, you will see the Security page.
We urge you to set administrator and HTTP passwords to protect your phone from remote attacks.
The default administrator password is 0000 (4 zeros); there is no default HTTP password. Please
note:
- If you do not replace the default administrator password by an individual one, an
unauthorized third party with access to the phone could set an administrator password
unknown to you. In such a case, you would no longer be able to switch from user mode to
administrator mode.
- If you do not set an HTTP password, you make it easier for experienced hackers to break
into your system.
- If you set your own passwords, be sure to write them down and store them in a secure
place.
Without the administrator password, you will not be able to return the phone and the web
interface from user mode to administrator mode; many settings will be inaccessible.
Without HTTP password you cannot open the phone's web interface.
If you do not wish to set an HTTP password, you can turn o the reminder on the phone’s display until
the next reboot or forever by clicking on the respective button. If you change your mind later, you can
set the password on the phone’s web interface, "Advanced"page > "QoS Security" tab > "HTTP Server"
(see ) or turn o the warning later at Advanced > QoS Security > Security > Ignore security advices.
36
D375 | Snom 370 User Manual Directories
Directories
Directory
The directory is the built-in directory of the phone. It can hold 1000 entries. Entries can be added and
edited on the phone and on the web interface.
Any changes you make on the web interface will not take eect until you click on "Save" or on "Apply"
and "Save", depending on your firmware version. Changes will be lost if you open another page of the
web interface without first clicking on "Apply"/"Save".
Definitions, explanations
Directory entries
Each entry must have at least one phone number; multiple associated phone numbers are possible. If
you do not enter a first and/or last name and/or nickname, the phone number will appear under both
"Name" and "Number".
• Entry with one phone number:
• Entry with several associated phone numbers:
Name area. Same data
for the master record and all
subentries.
Blue area. Data can be
different for each associated
phone number. If subentry
textfi elds are blank, the data
from the master record is
displayed.
Blue area of Subentry 2: Different "Group" selection (S), dif-
ferent entry in textfi eld of "Email" (S). No entry in text fi elds of
"Title" and "Organization", therefore same as Master Record.
Number area (N): Individual
settings for the master record
and each subentry possible.
Subentry 1
M
N
M
M
N
M
Master record (M) Subentry 2
M
M
M
N
S
S
37
D375 | Snom 370 User Manual Directories
Contact Types
VIP: Calls from numbers with this contact type will ring on your phone even when DND mode is active.
You can assign a ringtone to this contact type. If your VIP is also assigned to a group (see below) and
if that group has a distinct ringtone, the ringtone assigned to the group will be played.
Deny List: Calls from phone numbers with this contact type will not ring on your phone. The caller
hears the "Busy" signal.
Outgoing identity
The default setting is "Active" which means that the phone will use the current outgoing identity
whenever you dial the number of the phone book entry.
You can also select a specific identity to be used as the outgoing identity whenever the number is
dialed, for example, if you want to use a specific VoIP provider for these calls.
Note: To use an outgoing identity specified in the directory, you must dial the number
from the directory. If you simply type it on the keypad, the current outgoing identity, as
indicated on the display, will be used.
Group
The available group types are Friends, Family, Work, Colleagues. You can assign a distinct ringtone to
each group type.
Ringtones
The phone has 10 built-in ringtones that can be assigned to identities, group types, and contact types.
It is also possible to download a custom melody.
Assigning ringtones to identities: See "Identities/accounts" on page 64.
Assigning ringtones to contact type VIP and group types
Preferences > Directory Ringtones.
Select a ringtone from the respective drop-down menu and click on "Apply". If you choose "Custom
Melody URL", enter the URL to the data file in the text field. It must be a file of the type PCM 8 kHz 16
bit/sample (linear) mono WAV.
Note: Ringers assigned to contact type VIP and to any of the group types override the
ringers assigned to the identities. For example, if you have assigned ringer 1 to one of
the identities and ringer 2 to the group "Colleagues", the phone will play ringer 2 when
a contact from the "Colleagues" group calls that identity.
38
D375 | Snom 370 User Manual Directories
Adding/Editing Entries on the Phone
Adding new entry manually
1. Press
to open the phone's directory.
2. Press
on the navigation key to go straight to <New Item>.
3. Press
.
4. Enter the phone number and press
.
5. Enter a nickname in the text field of "nick name" (optional) and/or press
. The "Details" screen
opens.
Note: Entering a nickname is optional. If you don't enter one, the entry will be listed
under the phone number. You can add a first and last name later by editing the entry on
the phone or on the web interface.
6. See "Editing existing entry" on page 39 on how to continue.
Adding new entry from call list
1. Press
to open Call history.
2. Press number key to select a call list.
3. Use
/ to select a call.
4. Press
"Details".
5. Press
/"Save" to add the name (if the name was transmitted) and number to the phone
directory. If the name is not shown, the number will be used in its place.
See "Editing existing entry" on page 39 on how to add a name, phone type, group, etc.
Adding current caller
Press
to add the caller's name (if transmitted) and phone number to the directory. If the name is
not shown, the number will be used in its place.
See "Editing existing entry" on page 39 on how to add a name, phone type, group, etc.
Sorting entries
1. Press
to open the phone's directory.
2. Press
.
3. Use
/ to select the criterion for sorting (nickname, first name, last name, organization, etc.).
39
D375 | Snom 370 User Manual Directories
Editing existing entry
1. Press
to open the phone's directory.
2. Selecting an entry: Scroll to the entry or enter the first letter of the name.
3. Press
. The "Details" screen for the entry will be displayed.
4. Editing a detail.
a. Press
/ and to select a detail. Depending on the detail,
b. in some cases, you will see the prompt screen where you can enter or modify text. Edit
the data, if necessary, and press
to save and to open the next screen. See also Entering
numerals, letters, special characters, and symbols.
In other cases, you will see a succession of screens with context-sensitive buttons. Example:
Modifying the settings of "group".
i. Select "group" with
and . The "favorite" screen opens.
ii. Use
/ and to select yes or no. The "group" screen opens.
iii. Use
/ and to select family, friend, colleague, work, or none. The "contact type"
screen opens.
iv. Use
/ and to select VIP, block, or none.
c. When you are done editing the entry, press
.
Deleting an entry
1. Press
to open the phone's directory.
2. Selecting an entry: Scroll to the entry or enter the first letter of the name.
Note: If there is more than one phone number associated with the entry and you want
to delete only one of them, press
. Select the number you want to delete with
/
and press .
3. Press
. You will be asked, "Are you sure?".
4. If you are, press
.
Adding/editing entries on the web interface
Click on Directory in the menu on the left side.
Adding new entry
1. Type data in text fields of "Add or Edit Entry“.
◦ Number: Type the number exactly as you would dial it, with country and area codes, if
necessary, and without parentheses, hyphens, blank spaces.
◦ Number Type: Select the type of connection from the drop-down menu. The default setting is
SIP.
◦ Contact Type: Select "None", "VIP", or Deny" from the drop-down list. The default setting is
"None".
40
D375 | Snom 370 User Manual Directories
- Calls from entries on the "VIP" list will always ring on the phone, even when the phone is
in a call or in DND mode.
Note: You can assign a distinct ringtone to the contact type "VIP": Preferences
> Directory Ringtones.
- Calls from entries on the "Deny" list will not ring on the phone. The caller will always hear
the busy signal.
◦ Outgoing Identity: The drop-down list shows all identities configured on the phone. If you
select one of the identities for one of the numbers listed in the phone book, all calls to that
number initiated from the phone book will show that identity on the callee’s phone.
◦ Blue area: The data entered in the textfields will be displayed when the entry is opened on
the phone. The data can be used to sort entries by group, name, organization, etc., and can be
edited on the phone.
- "Group" drop-down menu: Available types are "Friends“, "Family“, "Colleagues“, or "Work".
You can assign a distinct ringtone to each group type: Preferences > Directory Ringtones.
- "Nickname": If you enter a nickname, it will appear under the "Name" header of the
Directory on the web interface.
◦ First name, family (last) name: Will be added in this order under "Name" in the directory,
unless you have also entered a nickname.
◦ Birthday. Uses the format set at Preferences > General information > U.S. Date Format (mm/
dd): "On" or "O". Enter in DD.MM.YR or MM/DD/YR format. Examples:
Output when US Date Format setting is
Date Input On Off
March 5, 1980 5.3.80 or 3/5/1980 3/5/80 5.3.80
March 12, 1980 12.3.80 or 3/12/1980 3/12/80 12.3.80
October 5, 1980 5.10.80 or 10/5/1980 10/5/80 5.10.80
October 12, 1980 12.10.80 or 10/12/1980 10/12/80 12.10.80
◦ Favorite: Tick box to add entry to "Favorites" list.
2. Click on "Add/Edit" to save new entry to directory.
Editing an entry
When you open an existing entry, the current information is displayed in the text fields of "Add or Edit
Entry" and two additional buttons, "Add Sub" and "Change", are available.
• Editing
◦ If single entry, click on in the entry's line.
45
D375 | Snom 370 User Manual Using the Phone
Using dierent dialing methods
Auto dial
If a time span in seconds has been selected from the drop-down menu at Advanced > Behavior >
Phone Behavior > Auto Dial, the phone will dial the number on the display when the specified number
of seconds has elapsed.
Redialing
1. Press
to show the last numbers dialed, with the very last number at the top.
2. Press
to dial that number or use / to select a dierent number and then press .
Calling number from call history (missed, received, dialed calls)
1. Press
.
2. Press the number of one of the lists to open that list.
3. Use
/ to select a phone number.
4. Press
to dial the number.
Calling number from phone directory
1. Press
.
2. Use
/ to select a name or enter the first letter(s) of the name on the alphanumeric keypad.
3. Press
to dial the number.
Calling number from external directory
1. If the icon
is available on the idle screen (Fig. 1), press the function key underneath the
icon. If the icon is not available, you need to open the dial screen to have access to the external
directory:
a. Lift the handset o the cradle or press the speakerphone key to open the dialing screen
(Fig. 2).
b. Press
to show the list of available directories and call lists.
c. Select the external directory, in our example LDAP (Fig. 3).
Fig. 1 Fig. 2 Fig. 3
2. Use / to select a name or enter the first letter(s) of the name on the alphanumeric keypad.
3. Press
to dial the number.
46
D375 | Snom 370 User Manual Using the Phone
Speed dialing
Setting speed dial numbers: See "Speed dial" on page 74. Mapping a speed dial number onto one
of the freely programmable function keys 1-12: See "Configuring the function keys", "Example 3,
Speed dialing" on page 62.
• Speed dial number on speed dial list
1. Enter the speed dial number (0-30) or character (#, *) assigned to the phone number you wish
to dial.
2. Press
to dial.
• Speed dial number mapped onto freely programmable function key 1-12: Press the key.
Calling emergency numbers
Numbers specified as emergency numbers can be dialled even when the keyboard is locked! See
"Emergency numbers" on page 68 on how to set emergency numbers. Several numbers (911, 112,
110, 999) have been preconfigured.
• On an unlocked keyboard: Enter the number and press
to dial.
• On a locked keyboard: Enter the number. The phone dials the number as soon as you have
entered all the digits.
Call completion
Note: This function depends on whether it is available in your network or not. On Snom
phones call completion means that when a called number is busy or not available, your
phone will call you back as soon as the dialed number is not busy anymore or available
again. The factory default setting is "o".
Changing the setting to turn on call completion : See "Call completion" on page 72.
When call completion is enabled,
will appear in the function key line whenever you dial a
number (Fig. 1). Press
to activate call completion for this call.
Fig. 1 Fig. 2 Fig. 3
• Press to turn o call completion for this call (Fig. 2).
• Press
if you wish to dial another number while waiting for call completion (Fig. 2). You
can now hang up the handset to return to the idle screen (Fig. 3); use handset, headset, or
speakerphone to dial another number (Fig. 4); receive calls (Fig. 5 and 6), etc. Call completion will
not interfere with the normal operation of your phone.
47
D375 | Snom 370 User Manual Using the Phone
Fig. 4 Fig. 5 Fig. 6
When the number becomes available, you will see it announced on the display (Fig. 7) and hear a
double beep if you are in a call.
Fig. 7
• Press to dial.
• Press
to turn o call completion for this call.
Number guessing (auto completion)
Note: The default setting for Number guessing is "o". To be able to use it, open the
phone's web interface to Advanced > Behavior > Phone Behavior, change the setting
to "on", and enter the minimum number of characters you must enter before number
guessing will start.
When you dial and have typed the minimum number of digits, the phone will propose numbers
containing the typed string from the numbers saved on its call lists and in the directory. When the
desired number is on the display, press
to dial.
In the following example, the minimum number of characters is four:
Accepting calls
Using dierent audio devices
Handset: Pick up the handset.
Headset: Press
or the blinking line key. If Bluetooth headset, set also "Appendix 6 - Bluetooth
Module (D375 only)" on page 94.
Speakerphone: Press
.
101
If requested by you, the complete corresponding source code of the
Software can be sent by Snom Technology AG on a standard data
storage medium against the reimbursement of the manufacturing
costs of EUR 5.- per unit.
The complete corresponding source code of the Software can also be
downloaded from our web site http://www.snom.com/gpl_.html?&L=0.
V..
Weitere Informationen finden Sie auch unter
http://www.snom.com.
For further information see http://www.snom.com.
NO WARRANTY
11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE
IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY
APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE
COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM
„AS IS"WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE
PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE,
YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR
CORRECTION.
12. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO
IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO
MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED
ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF
THE USE OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT
LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR
LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE
PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH
HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
END OF TERMS AND CONDITIONS
How to Apply These Terms
to Your New Programs
If you develop a new program, and you want it to be of the greatest
possible use to the public, the best way to achieve this is to make
it free software which everyone can redistribute and change under
these terms.
To do so, attach the following notices to the program. It is safest to
attach them to the start of each source file to most eectively convey
the exclusion of warranty; and each file should have at least the
"copyright" line and a pointer to where the full notice is found.
<one line to give the program‘s name and a brief idea of what it
does>Copyright (C) <year> <name of author>
This program is free software; you can redistribute it and/or modify
it under the terms of the GNU General Public License as published by
the Free Software Foundation; either version 2 of the License, or (at
your option) any later version.
This program is distributed in the hope that it will be useful, but
WITHOUT ANY WARRANTY; without even the implied warranty of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
GNU General Public License for more details.
You should have received a copy of the GNU General Public License
along with this program; if not, write to the Free Software Foundation,
Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
IV.
Den vollständigen korrespondierenden Sourcecode der
Software schickt Ihnen die Snom Technology AG auf
Nachfrage gerne auf einem üblichen Datenträger gegen
Erstattung der Herstellungskosten in Höhe von EUR 5,- zu.
Der vollständige korrespondierende Sourcecode kann auch über
unsere Website unter http://www.snom.com/gpl_.html?&L=0
herunter geladen werden.
… 101


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