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Snom C620 Manual

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C620
SIP Wireless Conference Phone
User Manual
i
Copyright, Trademarks, Legal Disclaimers
© 2022 Snom Technology GmbH. All Rights Reserved.
Snom, the names of Snom products, and Snom logos are trademarks owned by Snom
Technology GmbH.
All product specifications are subject to change without notification. Snom
Technology GmbH. reserves the right to revise and change this document at any time,
without being obliged to announce such revisions or changes beforehand or after the
fact.
Although due care has been taken in the compilation and presentation of the
information in this document, the data upon which it is based may have changed
in the meantime. Snom therefore disclaims all warranties and liability for the
accurateness, completeness, and currentness of the information published, except in
the case of intention or gross negligence on the part of Snom or where liability arises
due to binding legal provisions.
Important Information
Please read the instructions on safety and disposal and on how to set up and use the
device before using it and also give them to other users to read or inform those users
of their contents. Save this manual and do not give the device to third parties without
it.
Table of contents
Introduction ...........................................1
About the C620 SIP Wireless Conference
phone .....................................................................1
Introduction ........................................... 2
Parts checklist ........................................................ 2
Getting started .....................................3
Installing the base station ...............................3
Installing the conference phone battery .3
Connecting power to the conference
phone .....................................................................3
Installing the wireless mic battery .............4
Conference phone overview ...........................5
Wireless mic overview .......................................7
Base unit overview (front) ................................8
Status indicators on the conference phone
/ wireless mics ................................................9
Status indicators on the base station ...... 11
Idle screen ................................................................12
Idle mode screen icons.....................................12
Active call screen icons ...................................12
Using the Main Menu .........................................13
Main menu items .................................................13
Input Modes ............................................................. 14
Entering numerals, letters, and symbols 14
Conference phone operation...........16
Making calls ............................................................16
Using a wireless microphone during a call
17
Ending the call ....................................................... 17
Answering a call ...................................................17
Call waiting ..............................................................18
Missed calls .............................................................18
Redialing a call ......................................................19
Adjusting call volume ........................................19
Muting active calls ..............................................19
Temporarily silencing the ringer ................. 20
Putting a call on hold ........................................ 20
Transferring calls .................................................21
Making a conference call ............................... 23
Setting up a network conference .............. 25
Retrieving messages......................................... 25
Paging .........................................................................27
Directory ................................................28
About the directory ............................................ 28
Viewing a directory ............................................. 28
Adding a directory entry .................................. 29
Reviewing directory entries .......................... 30
Searching for a directory entry .................... 30
Dialing a directory entry .................................. 30
Editing a directory entry ...................................31
Deleting a directory entry ................................ 31
Deleting all directory entries ........................ 32
Call History ...........................................33
Call history .............................................................. 33
Reviewing call history ......................................33
Dialing a call history entry ............................. 34
Saving a call history entry to the directory
34
Deleting a call history entry .......................... 35
Deleting all call history entries ................... 35
Speed dial .............................................36
Speed dial ................................................................ 36
Dialing a speed dial number ......................... 36
Adding a speed dial entry ............................... 36
Editing a speed dial entry ............................... 36
Deleting a speed dial entry .............................37
ii
Table of contents
Settings .................................................38
Call Features Menu ............................................38
Call Features menu items .............................38
Setting Do Not Disturb (DND) ...................... 39
Setting Call Forwarding ...................................39
Setting Block Anonymous ..............................41
Setting Dial as Anonymous ............................41
Setting Missed Call Alert ................................ 42
Setting Call Waiting alert ............................... 42
To set call waiting alert: ................................... 42
User Settings menu ........................................... 42
User Settings menu items ............................. 43
Setting Language ................................................43
Setting Date and time ...................................... 44
Renaming the phone .........................................45
Setting the display settings .......................... 46
Setting the audio settings ...............................47
Registration ..........................................50
Registering the conference phone to the
base ...................................................................... 50
Deregistering the conference phone........51
Registering the wireless mics to the base
52
Deregistering the wireless mics ................ 53
Register a C52-SP DECT Expansion
Speakerphone ................................................ 54
Deregister a C52-SP DECT Expansion
Speakerphone ................................................ 55
Appendix ...............................................56
Conference phone battery ............................. 56
Battery disposal ................................................... 56
Factory reset the base station ......................57
Troubleshooting ..................................58
Important safety instructions .........62
Important safety instructions ...................... 62
Battery ....................................................................... 64
Precautions for users of implanted cardiac
pacemakers ..................................................... 64
About wireless mics .......................................... 65
Maintenance ........................................66
FCC and IC regulations .....................67
FCC part 15 ...............................................................67
Industry Canada ...................................................68
The RBRC® seal ....................................68
California Energy Commission (CEC)
battery charging testing instructions
69
For cUL compliance only .................70
Mesures de sécurité importantes .70
À propos des microphones sans fil ............73
Technical specifications ..................75
iii
1
Introduction
About the C620 SIP Wireless Conference phone
The C620 SIP Wireless Conference phone is designed for use in office settings.
It consists of a base station, conference phone, and two wireless mics, enabling
participants in a meeting room to deliver clear conversation during a conference call.
2
Introduction
Parts checklist
Your C620 SIP Wireless Conference phone package contains the items shown below.
Save your sales receipt and original packaging in the event warranty service is
necessary.
ErisStation
Conference Phone
SIP
Base Station
Charging Dock
DC 12V 3A round jack
power adapter for
Charging Dock
Ethernet cable
Wireless
Mic x2
Wireless Mic
battery x2 Conference
Phone battery
Wireless Mic
battery door x2
DC 5V 800mA
power adapter for
Base Station
2 (two) screws for
Conference Phone
battery door
Screwdriver
Quick
Installation
Guide
C620
To purchase any accessories or replacements, visit our website at
www.snomamericas.com.
3 4
Getting started
Installing the base station
1. Plug one end of the Ethernet cable into the Ethernet port on the rear of the base
station, and plug the other end of the cable into your network router or switch.
2. If the base station is not using power from a PoE-capable network router or
switch:
• Connect the provided DC 5V 800mA power adapter to the base station power
jack.
• Plug the power adapter into an electrical outlet that is not controlled by a
wall switch.
IMPORTANT INFORMATION
• Use only the DC 5V 800mA power adapter provided with the product.
To order a replacement power adapter, visit our website at
www.snomamericas.com.
• The power adapter is intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if it is plugged into
a ceiling, under-the-table, or cabinet outlet.
Installing the conference phone battery
• Risk of explosion! Batteries should not be exposed to excessive
heat such as bright sunlight or fire.
• Use only the supplied battery
1. After removing the battery door, plug the battery connector securely into the
socket inside the battery compartment.
2. Place the battery into the battery compartment with the label THIS SIDE UP
facing up.
3. Attach the battery door, and secure it in place with the provided screws.
Connecting power to the conference phone
1. Plug the DC 12V 3A round jack end of the power adapter into the power jack on
the back of the charging dock.
2. Plug the large end of the power adapter into a wall outlet not controlled by a
switch.
3. Place the rear connectors of the conference phone into the charging dock.
• The supplied DC 12V 3A round jack power adapter is designed for use only with
the C620 conference phone. It is not designed to power other devices. Do not
connect the supplied DC 12V 3A round jack power adapter to any other devices.
Getting started
4
Getting started
• The DC 12V 3A round jack power adapter is intended to be correctly oriented in a
vertical or floor mount position. The prongs are not designed to hold the plug in
place if it is plugged into a ceiling, under-the-table, or cabinet outlet.
Installing the wireless mic battery
1. Plug the battery connector securely into the socket inside the battery
compartment. Insert the battery (with the label THIS SIDE UP facing up) into the
battery compartment.
2. Slide the battery door until it clicks into place.
3. Place the wireless mics into the charging cradles until they are flush.
NOTE: The status indicator on the wireless mic turns orange when charging, and
turns off when the wireless mic is fully charged.
3
AC power cord
12
LAN
VCS752
Wall outlet
Network switch
or router
DC power cable
(with yellow plugs) Ethernet cable
Slots
To Adapter
Adapter
Network switch
or router
Ethernet cable
Slots
Battery X2
5 6
Getting started
Conference phone overview
0
1
6
MNO
9
WX Y Z
3DEF
#
5
JKL
8
TUV
2
AB C
4
GHI
7
PQRS
a » A
Mickey Law | 27.Mar.2019 | Revision 1.5AW | Snom C620 SpeakerBox
illustration scale 100%
3
4
6
11
2
8
5
1
13
14
10
7
9
12
1. Status indicator
• Indicates the system status. See also "Status indicators on the conference
phone / wireless mics" on page 9.
2. Speaker
3. (Hold)
• Press to put a call on hold. See "Putting a call on hold" on page 20.
4. (Cancel)
• Press to cancel an operation
• Press to exit the menu display
• Press to return to the idle screen.
6
Getting started
5. Soft keys
• Press to perform actions as indicated by the on-screen labels.
6. /
• When the phone is idle, press to adjust the ringer volume.
• During a call, press to adjust the listening volume.
7. MUTE ALL
• During a call, press to mute or end mute all microphones in the system.
8. LCD display screen
9. Dial pad keys
• Press to enter numbers or characters.
• See "Entering numerals, letters, and symbols" on page 14.
10. Front microphone
11 (Menu)
• Press to display the Main Menu.
12. (OK)
• Press to select a highlighted menu item
• Press to save an entry or setting in a menu.
13. Navigation keys p q / t u
• Press to scroll up or down while in the menu, directory, or call history.
• Press to move the cursor right or left while entering names or numbers.
• Press to view additional soft key labels.
14 TALK / OFF
• Press to make, answer, or end a call.
7 8
Getting started
Wireless mic overview
1. Microphone
• Functions as an extended microphone of the conference phone during a call.
2. Status indicator
• Indicates the system status. See "Status indicators on the conference phone /
wireless mics" on page 9.
3. (MUTE ALL)
• During a call, press to mute or end mute all microphones in the system.
4. Battery door
5. Charging contacts
a
b
c
d
e
8
Getting started
Base unit overview (front)
Mickey Law | 22. Jan. 2019 | Revision 1.2
AW / SNOM C620 US Cordless base
Mickey Law | 22. Jan. 2019 | Revision 1.2AW / SNOM C620 US Cordless base
Mickey Law | 22. Jan. 2019 | Revision 1.2AW / SNOM C620 US Cordless base
Mickey Law | 22. Jan. 2019 | Revision 1.2AW / SNOM C620 US Cordless base
illustration scale 100%
Silkscreen on the Top
Pantone 8001C
Silkscreen on the Top
Pantone Coolgrey 3C
SIP
SIP
Engraving
+ 0.3 mm
3
2
1
1.
Power LED
VoIP LED
SIP
(Power LED)
• See "Status indicators on the base station" on page 11.
2.
Power LED
VoIP LED
SIP
(VoIP LED)
• See "Status indicators on the base station" on page 11.
3. LINK key
• Press to register the conference phone. See "Registration" on page 50.
• Press to page the conference phone and wireless mics.
See "Paging" on page 27.
9 10
Getting started
Status indicators on the conference phone / wireless mics
0
1
6
MNO
9
WXYZ
3DEF
#
5
JKL
8
TUV
2
ABC
4
GHI
7
PQRS
a » A
Function Status indicator
Power up • Steady Orange for five seconds.
On a call • Steady Green during a call.
• Steady Red when a call is muted, or if there are new
messages.
Incoming call • Flashes Green quickly when there is an incoming call.
Charging • Steady Orange while charging
• Steady Orange for five seconds when charging
completed and you connect the conference phone to
the charging dock.
• Off when charging completed.
Low battery • Flashes Orange slowly
Stand by • Off when DECT linked; conference phone is idling;
audio mode is not in use.
10
Getting started
Function Status indicator
Registration • Flashes Red and Green alternately when DECT
registration in progress.
• Steady Green for five seconds when registration
successful.
• Steady Red for five seconds when registration failed or
canceled.
Paged by base
station
• Flashes Green slowly
DECT Searching
Mode
• Flashes Red slowly when out of range or not registered.
Reset mode • Steady Orange
CEC battery testing
mode
• Flashes Red
11 12
Getting started
Status indicators on the base station
Power LED
VoIP LED
SIP
Power up • Power LED is Steady Green.
Power down • Power LED is Off.
Deregistration • Power and VoIP LEDs flash Green quickly while ready to
deregister devices.
• Power and VoIP LEDs are Steady Green for five seconds
after the deregistration confirmation has elapsed.
• VoIP LED is Off when at least one SIP account is
deregistered.
Registration • Power and VoIP LEDs alternately flash Green slowly when
base negotiating or checking with provisioning server.
• Power and VoIP LEDs flash Green slowly during device
registration.
• VoIP LED is Steady Green when no SIP account is
unregistered.
Firmware
Upgrade
• Power and VoIP LEDs alternately flash Green quickly when
firmware upgrade or configuration import in progress.
12
Getting started
Idle screen
The Idle screen appears after the phone is connected and configured for your SIP PBX
service. The Idle screen indicates that you have no active or held calls.
From the Idle screen, you can press:
• Dir to view the directories that are available to you.
See "Directory" on page 28.
• Line to select another line (account). When you make a call, the phone will
use the selected line/account.
• Call Log to view the phone’s call history. See "Call History" on page 33.
Note that the default Idle screen soft keys are shown above. Your phone’s soft keys
are programmable and may differ from what is listed here.
Idle mode screen icons
In idle mode, the following screen icons indicate your phone’s current settings.
Icon Status
Signal strengh (1 to 4 bars).
Ringer is OFF, or temporarily off during a call.
Do not disturb is ON.
Call Forward Always is ON.
Battery level of conference phone
(1 to 3 bars, blink for battery empty).
Active call screen icons
During a call, the following screen icons indicate the call’s status.
Icon Status
The conference phone is active.
Microphone is muted on the conference phone and wireless microphones.
13 14
Getting started
Icon Status
1/2 Call counter - more than one call is active.
More than one call is active. Press p or q to view another call.
Using the Main Menu
1. Press to show the Main Menu.
2. Press q or p to highlight menu items.
3. Press to select a highlighted menu item.
4. Press or an appropriate soft key to save changes.
5. Press to cancel an operation, exit the menu display or return to the idle
screen.
Main menu items
• Directory (see page 28)
• Call History (see page 33)
• Message (see page 25)
• Call Features (see page 38)
• Status & Settings (see page 42)
14
Getting started
Input Modes
When you dial a phone number, the input mode is always numerals.
When you edit directory entries, the current input mode is indicated by the label of
the middle softkey. For example, ABC for uppercase letters.
To switch to the next input mode, press the middle softkey underneath the display.
ABC = Uppercase letters
123 = Numerals
abc = Lowercase letters
Entering numerals, letters, and symbols
When entering letters and special characters, pause briefly after each character
until the cursor has moved forward so that you won’t overwrite the last character you
entered. Pausing is not necessary when entering numerals.
Numerals:
• When entering numerals, press the respective number key to type the number
printed on the key.
Letters and Symbols:
• To switch between entering uppercase and lowercase letters, press the middle
softkey until its label displays ABC or abc .
• When entering letters, press the alphanumeric key (2-9) with the respective
letter one, two, three, or four times quickly to type the first, second, third, or
fourth letter printed on the key. Pause briefly after each letter.
Example: When entering lowercase letters, press the “2” key once to type an “a”,
twice to type a “b”, and three times to type a “c”.
• When entering special characters and symbols, press the alphanumeric key
(0-9, , #) as many times as needed. Pause briefly after each character or
symbol. To see a list of symbols and which key to press, refer to the tables on the
next page.
15 16
Getting started
Input mode ABC :
1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x
1 ~ ^ ` % ! & - _ + = |
2 A B C Æ À Á Â Ç Œ
3 D E F È É Ê Ë
4 G H I Í Î Ï
5 J K L
6 M N O Ó Ô Ñ
7 P Q R S
8 T U V Ù Ú Û Ü
9 W X Y Z Ÿ
0 space : ; , ?
. @
# ( ) [ ] { } < > / \ #
Examples:
• Press the 1 key six times quickly to type the & character.
• Press the 2 key eight times quickly to type the Ç character.
• Press the 0 key once to type the space character.
• Press the key three times quickly to type the character.
Input mode abc :
1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x
1 ~ ^ ` % ! & - _ + = |
2 a b c æ à á â ç œ
3 d e f è é ê ë
4 g h i í î ï
5 j k l
6 m n o ó ô ñ
7 p q r s
8 t u v ù ú û ü
9 w x y z ÿ
0 space : ; , ?
. @
# ( ) [ ] { } < > / \ #
1616
Making calls
You can make a call at any time by pressing and then entering the number on
the keypad. When the phone is in idle mode or has calls on hold, you can make a call
by entering the phone number on the keypad and then pressing or Dial to
call the number.
Making a call:
1. Press on the conference phone.
You will hear a dial tone.
2. Enter the phone number on the keypad.
• Press Backspc to delete an incorrect digit.
3. Press Dial or, if the number is valid, the phone dials the number after a short
delay.
When the call is answered, the active call screen appears. The screen displays
the elapsed time as you talk (in hours, minutes, and seconds).
Note that the default active call screen soft keys are shown above. Your phone’s
soft keys are programmable and may differ from what is shown here.
Conference phone operation
17 18
Conference phone operation
Making a call in idle mode or with call(s) on hold:
1. Enter the phone number on the keypad.
• Press Backspc to delete an incorrect digit.
2. Dial the number by pressing .
When the call is answered, the active call screen appears.
Note that the default active call screen soft keys are shown above. Your phone’s
soft keys are programmable and may differ from what is shown here.
Using a wireless microphone during a call
1. Take the wireless microphone from the phone's charging cradle and place it on
the table near the intended person(s).
2. Speak towards the microphone.
• For best performance, the person speaking should be at a distance of no
more than 3 feet (91 cm).
• Always return the wireless microphones to the charging cradles after use.
Ending the call
• To end the call, press or End .
Answering a call
On the phone, press or Answer .
On the incoming call screen, you can also press Reject to terminate the incoming
call.
18
Conference phone operation
Call waiting
If you are on a call, and receive an incoming call from an outside number, the handset
displays the Call Waiting screen. If you answer the call, your active call will be put on
hold.
To answer the incoming call:
• Press Reject to terminate the incoming call.
• Press Answer to put the current call on hold and take the new call.
• Press q or p at any time to switch back and forth between calls.
The call indicator (1/2, 2/2) shows which call is currently displayed.
Missed calls
If you don’t respond to an incoming call, the phone displays a missed-call alert screen.
If a missed call alert screen appears, you can press:
• Exit to return to the Idle screen.
• Callback to immediately dial the caller’s number. If there is more than one
missed call, your phone dials the number of the most recently missed call.
• View to display the Call History screen. Press twice to see the caller’s
information.
19 20
Conference phone operation
Redialing a call
1. When the phone is idle, press
2. Press q or p to highlight Call History, then press .
3. Press q or p to highlight Dialed Calls, then press .
The Dialed Calls screen appears.
4. With Review selected, press .
5. Press q and p to select the number you want to redial.
6. Press Dial or .
Adjusting call volume
During a call, press or to adjust the listening volume (1-9).
NOTE: When the volume reaches the minimum or maximum setting, you hear a beep.
Muting active calls
The mute function enables you to hear the other party, but the other party cannot
hear you.
To mute all microphones:
• During a call, press MUTE ALL on the conference phone or press on a
wireless mic. The status indicators turn red, and the symbol appears.
20
Conference phone operation
To end mute of all microphones:
• Press MUTE ALL on the conference phone or press on a wireless mic.
The status indicators turn green, and the symbol disappears.
Temporarily silencing the ringer
When the conference phone is ringing, you can temporarily silence the ringer without
disconnecting the call. The next call rings normally at the preset volume.
To silence the ringer:
• Press MUTE ALL on the conference phone.
The symbol appears.
NOTE: The conference phone rings when there is an incoming call unless the ringer
volume of the conference phone is turned off.
Putting a call on hold
Use this feature to hold one call while you access another. The phone also puts calls
on hold automatically when you answer another call by pressing the Answer key,
transfer a call, or create a conference.
During a call, press . The On hold screen appears.
From the On hold screen, you can press:
• p and q to select a call (if you have a call on hold and another call active or on
hold).
• t and u to see the different softkeys available.
• End to end the call.
• New to dial a new call.
See "Making a call in idle mode or with call(s) on hold:" on page 17
• Resume to take the call off hold.
• Transfer to transfer the held call to another party.
See "Transferring calls" on page 21.
• Conf. to start a conference with the held call.
See "To create a conference with a held call:" on page 24
Note that the default On hold screen soft keys are shown above. Your phone’s soft
keys are programmable and may differ from what is shown here.
21 22
Conference phone operation
If another party puts you on hold, you may see the message Held by far end.
This message depends on compatibility between phones and PBX types, and may not
always appear. Press End to end the call.
Transferring calls
You can transfer a call to someone else at another phone.
If you talk to the transfer recipient before completing the transfer, you are making an
Attended transfer (also called a Supervised transfer).
However, the transfer recipient does not have to talk to you before receiving the
transferred call. If you do not talk to the transfer recipient before transferring the call,
you are making a Blind transfer.
You can also transfer a call to a held call.
To transfer a call (Attended transfer):
1. During a call, press Transfer .
The Transfer to menu appears.
2. With A call(announce) highlighted, press .
3. Enter the number to which you want to transfer the call, and either press
Dial or wait for the phone to dial automatically.
4. When the second call is established, you can talk to the party to notify them
of the transfer, then press Transfer to transfer the call.
The Call transferred screen appears, and your phone returns to idle mode.
22
Conference phone operation
To cancel the transfer:
◦ Press on the Transfer To screen. The active call screen reappears.
-OR-
Press on the dialing screen. The On hold screen reappears.
◦ Press End when the second call is active. You will hang up on the
second call.
To transfer a call (Blind transfer):
1. During a call, press Transfer .
The Transfer to menu appears.
2. Press q or p to highlight A call (blind), then press .
3. Dial the number to which you want to transfer the call, and press Dial .
The Call transferred screen appears, and your phone returns to idle mode.
To transfer a call to a held call:
1. During a call, press Transfer .
The call is automatically put on hold, and the Transfer to screen appears, showing
the held call.
2. Press to transfer the call to the held call.
The Call transferred screen appears, and your phone returns to idle mode.
23 24
Conference phone operation
Making a conference call
You can hold a conference call between yourself and two other callers.
To make a conference call using manual entry:
1. During a call, press Conf. .
The call is automatically put on hold and the Conference with screen appears.
2. Enter the number for the party you want to join your conference, and press
Dial or wait until phone dials automatically.
3. When the second call is established, you can talk to the party to advise them of
the conference call.
4. Press Conf. .
The conference begins and the conference screen appears.
To make a conference call using the directory or call history:
1. During a call, press Conf. .
The call is automatically put on hold and the Conference with screen appears.
2. Press .
3. Press q or p to highlight Directory or Call history, and press .
4. Press q or p to highlight the directory or call history you want to access, and
press .
24
Conference phone operation
5. For call history, press q or p to highlight Review, and press .
6. Press q or p to select the party you want to join your conference.
7. Press Dial or .
Your phone calls the number.
8. When the second call is established, you can talk to the party to advise them of
the conference call.
9. Press Conf. .
The conference begins and the conference screen appears.
To cancel the conference:
• Before dialing the second call: Press on the Conference with screen. Press
Resume to resume the held call.
• With the second call on the line: Press End . Press Resume to resume the
held call.
To create a conference with a held call:
When you have an active call and a held call, you can also create a conference with
the held call.
1. During a call, press Conf. .
The Conference with screen appears, showing the held call.
2. Press .
The conference begins and the conference screen appears.
25 26
Conference phone operation
Ending a conference call:
• Press End to hang up on both calls.
Setting up a network conference
A network conference is hosted by your service provider and allows multiple parties
to join a conference. A Network Conference works in a similar way to the regular
conference described above.
In addition, the soft keys Add and/or AddCall will appear during a conference,
allowing you to add more parties to the ongoing conference call.
Retrieving messages
The conference phone displays the New Message(s) alert screen when you have a
new voicemail message.
On the New Message(s) alert screen, you can press:
• Exit to return to the idle screen.
• View to access your messages. The Message Menu appears.
The message menu displays the mailboxes you can access from your phone. If your
phone has more than one line, you may be able to access multiple mailboxes.
Press p or q to highlight the desired mailbox, and press to access messages in
that mailbox.
When there is no New Message(s) alert screen, you can access the Message menu
using the phone menu.
26
Conference phone operation
To view the Messages menu:
1. When the phone is idle, press
2. Press q or p to highlight Message, then press .
The Message menu appears.
3. Press q or p to highlight a line, then press .
Your conference phone dials the voicemail retrieval number.
27 28
Conference phone operation
Paging
This feature helps you find the conference phone and any misplaced wireless mics
within the range of the base unit.
To start the paging tone:
• Press the LINK key on the base station.
The Paging screen appears.
• The conference phone rings and the status indicators flash green.
• If the wireless mic is not in its cradle, the wireless mic beeps and the status
indicator flashes red.
To mute the paging tone:
• Press Silence on the conference phone.
-OR-
Press (MUTE ALL) on the wireless mic or conference phone.
-OR-
Place the wireless mic in its cradle.
To stop the paging tone:
• Press the LINK key on the base station.
-OR-
Press Stop on the conference phone.
Note: The paging tone automatically stops after 60 seconds has elapsed.
2828
About the directory
The Directory menu enables you to store names and phone numbers in four types of
directories:
• Local – available only on your conference phone.
• Base – available on all conference phones in your system.
• Blacklist – contains blocked numbers, and is available on all conference phones
in your system.
• Broadsoft directory – enables access to your Broadsoft directories - Group,
Group Common, Enterprise, Enterprise Common, or Personal.
Once directory entries are saved, you can dial them directly from the directory. You
can also search directory entries by first or last name.
When adding an entry, you can enter numbers for work, mobile, and other. You can
also select a ringtone and default line for that contact. Later, you can edit entries if
their contact information changes.
Viewing a directory
1. Press .
The Main Menu appears
2. With Directory highlighted, press .
The Directory menu appears, listing all your available directories. Any directories
other than Local are server-based and will vary with your installation. You can
edit the Local directory, Base directory, and the Blacklist.
3. Press p or q to select the directory you wish to view, and then
press .
The selected directory appears, showing the first entry (sorted alphabetically by
first name).
4. Press p or q to view other entries.
Directory
Directory
29
The following soft keys are available when viewing a directory entry.
Press t or u to view the desired softkeys.
Back Returns to
Directory list
screen
LastNme Sorts the list by
last name / first
name from the top
of the list
Type Displays the
contact’s other
numbers: Work,
Mobile, Other
FirstNme
Dial Dials the entry Edit Enables you to
change the entry
Search Enables you to
search the list
alphabetically by
first or last name
Add Enables you
to add a new
entry
Delete Deletes the entry Del. all Deletes all entries
Adding a directory entry
1. Press .
2. With Directory highlighted, press .
3. Press p or q to select the directory you want, and then press .
4. If the message “... directory is empty. Add new entry?” appears, press Yes
. Otherwise, press t or u until the Add softkey appears, and then press
Add .
The Add new screen appears.
5. Use the keypad to enter the First name, Last name, Work, Mobile, and Other
numbers. Press Next after entering each item.
• To move the cursor left or right, press t or u.
• To erase a character/digit, press Backspc.
• To move to the next item, press q or Next .
• To move back to the previous item, press p.
6. Press t or u to select a Ringer tone, and then press Next .
7. Press t or u to select a line.
8. To save the directory entry, press Save .
Directory
30
Reviewing directory entries
1. Press .
2. With Directory highlighted, press .
3. Press p or q to select the directory you want, and then press .
4. Press p or q to browse through the directory entries.
NOTE: When the directory is empty, the conference phone displays
“... directory is empty. Add new entry?”
Searching for a directory entry
1. Press .
2. With Directory highlighted, press .
3. Press p or q to select the directory you want, and then press .
4. Press t or u until the Search softkey appears.
5. Press Search .
The keyword search screen appears.
6. Use the dial pad keys to enter the first few characters of the name to be
searched.
7. Press Next .
Dialing a directory entry
1. Search for the desired entry in the directory (see "Reviewing directory entries" on
page 30 or "Searching for a directory entry" on page 30).
2. To view other numbers for the entry, press Type .
3. When the desired number appears, press or Dial .
Note: If you view a directory entry when the phone is in dial mode, press Dial
to dial the number. You can use this feature when making a call and setting up a
conference call.
Directory
31
Editing a directory entry
1. Search for the desired entry in the directory (see "Reviewing directory entries" on
page 30 or "Searching for a directory entry" on page 30).
2. Press t or u until the Edit softkey appears.
3. Press Edit .
The Edit screen appears.
4. Press p or q to select an item to edit.
5. Use the keypad to change the First name, Last name, Work, Mobile, and Other
numbers. Press Next after entering each item.
• To move the cursor left or right, press t or u.
• To erase a character/digit, press Backspc.
• To move to the next item, press q or Next .
• To move back to the previous item, press p.
6. Press t or u to change the Ringer tone, and then press Next .
7. Press t or u to change the line.
8. To save your changes, press Save .
Deleting a directory entry
1. Search for the desired entry in the directory (see "Reviewing directory entries" on
page 30 or "Searching for a directory entry" on page 30).
2. Press t or u to until the Delete softkey appears.
3. Press Delete .
A confirmation screen appears.
4. Press Yes .
Directory
32
Deleting all directory entries
1. From a directory entry, press t or u until the Del. all softkey appears.
2. Press Del. all .
A confirmation screen appears.
3. To confirm deletion, press Yes . To cancel deletion, press No .
33
Call history
The call history provides available name and number information for incoming and
outgoing calls. The newest entries replace the oldest. You can view call history
information for:
• Missed calls—incoming calls that were not answered.
• Received calls—incoming calls that you answered or silenced.
Maximum 200 entries of combined Missed calls and Received calls.
• Dialed calls—all outgoing calls. You can use this as a redial list.
Maximum 10 entries.
Reviewing call history
1. Press .
2. Press p or q to highlight Call history, then press .
The Call history screen appears.
3. Press p or q to highlight the desired call history folder, then press .
4. With Review highlighted, press .
The first entry appears.
If the folder is empty, the message “No entries to display” appears.
5. Press p or q to view more entries.
The call history entry screen shows the time, date, name and number of the call, the
number of entries in the folder, along with an icon indicating the type of call.
Received call Dialed call Missed call
Call History
34
Call History
The following soft keys are available when viewing a call history entry.
Press t or u to view the desired softkeys.
Delete Deletes the
entry
Dial Dials the entry Edit Dial Displays the
predial screen so
you can edit the
number before
dialing
Save Saves the call
information
to the local
directory
Dialing a call history entry
1. Search for the desired call history entry (see "Reviewing call history" on page
33).
2. While viewing the desired entry, press or Dial .
The phone dials the number immediately.
–OR–
Press Edit Dial . The predial screen appears, allowing you to edit the number
before pressing Dial .
• Press Backspc to delete a digit.
Note: If you view a call history entry when the phone is in dial mode, press Dial
to dial the number. You can use this feature when making a call and setting up a
conference call.
Saving a call history entry to the directory
1. While viewing the desired entry, press t or u until the Save soft key appears.
2. Press Save .
3. On the Save to menu, select the location to which you want to save the entry.
35
Call History
The Add new screen appears. The phone automatically fills in the name and
number, if available.
4. If necessary, edit the name and number.
• To erase a character/digit, press Backspc.
• To move to the next item, press q or Next .
5. Press t or u to change the line.
6. To save the directory entry, press Save .
Deleting a call history entry
1. Search for the desired call history entry (see "Reviewing call history" on page
33).
2. While viewing the desired entry, press Delete .
Deleting all call history entries
1. When the phone is idle, press .
2. Press p or q to highlight Call history, then press .
3. Press p or q to highlight the desired call history folder, then press .
4. Press p or q to highlight Delete all, then press .
A confirmation screen appears.
5. To confirm deletion, press . To cancel deletion, press .
36
Speed dial
The speed dial menu enables you to enter up to 10 numbers that you dial frequently.
Dialing a speed dial number
• When the conference phone is not in use, press and hold a dialing key (0-9) that
matches the speed dial entry number (for entry 10, press and hold 0).
Adding a speed dial entry
1. Press .
2. With Directory highlighted, press .
3. Press p or q to highlight Speed Dial, and then press .
The Speed Dial menu appears.
4. Press p or q to highlight a speed dial entry marked “Empty.”
5. Press Add .
6. Use the keypad to change the Name and Number.
Press Next after entering each item.
• To move the cursor left or right, press t or u.
• To erase a character/digit, press Backspc.
• To move to the next item, press q or Next .
• To move back to the previous item, press p.
7. Press t or u to change the line, and then press Next .
8. To save the speed dial entry, press Save .
Editing a speed dial entry
1. Press .
2. With Directory highlighted, press .
3. Press p or q to highlight Speed Dial, and then press .
4. Press p or q to highlight the speed dial entry you want to reassign.
5. Press Edit .
Speed dial
37
6. Use the dial pad keys to change the Name and Number.
Press Next after entering each item.
• To select a character/digit, press t or u.
• To erase a character/digit, press Backspc.
• To move to the next item, press q or Next .
• To move back to the previous item, press p.
7. Press t or u to change the line, and then press Next .
8. To save your changes, press Save .
Deleting a speed dial entry
1. Press .
2. With Directory highlighted, press .
3. Press p or q to highlight Speed Dial, and then press .
4. Press p or q to highlight the speed dial entry you want to delete.
5. Press Delete .
A confirmation screen appears.
6. Press Yes .
Speed dial
38
You can change the conference phone settings from the Call Features menu (see
below) and the User Settings menu (see page 42).
The following pages describe how to change the conference phone settings from
both menus.
Call Features Menu
To display the Call Features menu:
1. Press when the conference phone is not in use.
2. Press p or q to highlight Call Features, and then press .
The Call Features menu appears.
3. Press p or q to highlight menu items.
4. Press to select a highlighted menu item.
5. Press to save changes.
6. Press to cancel an operation or return to the previous menu.
Call Features menu items
• Do Not Disturb (see page 39)
• Call Forwarding (see page 39)
• Block Anonymous (see page 41)
• Dial as Anonymous (see page 41)
• Missed Call Alert (see page 42)
• Call Waiting Alert (see page 42)
Settings
Settings
39
Setting Do Not Disturb (DND)
You can set Do Not Disturb (DND) for each line assigned to your phone. When DND is
set, the ringer is silenced and the phone rejects incoming calls and pages; the caller
receives the busy signal. After rejecting a call, the phone displays the Missed Calls
screen.
To turn DND on or off:
1. From the Call Features menu, press p or q to highlight DND, and then press .
The Do not Disturb menu appears.
2. Press p or q to highlight the desired line, and then press .
3. Press q or p to highlight On or Off.
4. Press to save your selection. You will hear a conrmation tone.
When DND is on, appears on the idle screen.
Setting Call Forwarding
Call forwarding automatically forwards incoming calls depending on the setting. You
can enable the following types of call forwarding:
• Always: incoming calls are forwarded immediately and the phone does not ring.
• Busy: incoming calls are forwarded if all your available lines are busy.
• No answer: incoming calls are forwarded after the no answer delay expires.
To set call forward:
1. From the Call Features menu, press p or q to highlight Call forwarding, and
then press .
The Call forward menu appears.
Settings
40
2. Press p or q to highlight the line for which you want to configure call forward
settings, and then press .
3. Press q or p to highlight the desired option:
• Always
• Busy
• No answer
4. Press .
5. On the next screen, with Set On/Off highlighted, press .
6. Press q or p to highlight On or Off, and then press .
7. Press q or p to highlight Phone number, and then press .
8. Enter the phone number to which you would like to forward calls.
• To erase a digit, press Backspc.
9. To save your call forward settings, press Save .
You will hear a confirmation tone.
10. If you selected No answer earlier, press q or p to highlight No ans. delay, and
then press .
11. Press q or p to highlight the No Answer delay between 1 and 10 rings, and then
press .
When Call forward Always is on, appears on the idle screen.
Settings
41
Setting Block Anonymous
Block Anonymous enables the phone to reject incoming calls that have no caller ID.
To set block anonymous:
1. From the Call Features menu, press p or q to highlight Block anonymous, and
then press .
The Block Anonymous menu appears.
2. Press p or q to highlight the desired line, and then press .
3. Press q or p to highlight On or Off.
4. Press to save your selection. You will hear a conrmation tone.
Setting Dial as Anonymous
Dial as Anonymous enables the phone to make outgoing calls with the Caller ID
hidden from the far end.
To set dial as anonymous:
1. From the Call Features menu, press p or q to highlight Dial as anonyms, and
then press .
The Dial as anonyms menu appears.
2. Press p or q to highlight the desired line, and then press .
3. Press q or p to highlight On or Off.
4. Press to save your selection. You will hear a conrmation tone.
Settings
42
Setting Missed Call Alert
The Missed call alert setting enables the phone to display the missed call alert
screen (see "Missed calls" on page 18).
To set missed call alert:
1. From the Call Features menu, press p or q to highlight Miss call alert, and then
press .
2. Press q or p to highlight Show alert or Hide alert.
3. Press to save your selection. You will hear a confirmation tone.
Setting Call Waiting alert
The Call waiting setting enables or disables incoming call alerts while you are on
another call.
To set call waiting alert:
1. From the Call Features menu, press p or q to highlight Call waiting, and then
press .
2. Press q or p to highlight Show alert or Hide alert.
3. Press to save your selection. You will hear a confirmation tone.
User Settings menu
To display the User Settings menu:
1. Press when the conference phone is not in use.
The Main Menu appears
Settings
43
2. Press q or p to highlight Status & Settings, and press .
The Status & Settings menu appears.
3. Press q or p to highlight User settings, and press .
The User settings menu appears.
4. Press q or p to highlight menu items.
5. Press to select a highlighted menu item.
6. Press to save changes.
7. Press to cancel an operation or return to the previous menu.
User Settings menu items
• Language (see page 43)
• Set Date/Time (see page 44)
• Phone rename (see page 45)
• Display (see page 46)
• Audio (see page 47)
• Registration (see page 50)
Setting Language
You can select English, French, or Spanish to be used in the conference phone screen
display.
To set the language:
1. From the User settings menu, press p or q to highlight Language, and then
press .
The Language menu appears.
Settings
44
2. Press p or q to select the desired language.
3. Press to save your selection. You will hear a confirmation tone.
Setting Date and time
Before using the C620, set the date and time as follows. The date and time will be
displayed on the conference phone when idle.
To set the date format:
1. From the User settings menu, press q or p to highlight Set Date/Time, and then
press .
The Set Date/Time menu appears.
2. With Date format highlighted, press .
The Date format screen appears.
3. Press q or p to select the desired date format (MM/DD/YY or DD/MM/YY).
4. Press to save your selection. You will hear a confirmation tone.
To set the time format:
1. From the User settings menu, press q or p to highlight Set Date/Time, and then
press .
2. Press q or p to highlight Time format, and then press .
The Time format screen appears.
3. Press q or p to select the desired time format (12 hour or 24 hour).
4. Press to save your selection. You will hear a confirmation tone.
Settings
45
To manually set the date and time:
1. From the User settings menu, press q or p to highlight Set Date/Time, and then
press .
2. Press q or p to highlight Date/Time, and then press .
3. On the Set date screen, enter the date.
• The currently selected month/day/year is flashing.
• Use the dialing keys to enter a two-digit number, or press p or q to select a
number.
The conference phone beeps twice if you enter an invalid number.
• To move to the next number, press Next
• To move to the previous number, press Back .
4. On the Set time screen, enter the time.
• The currently selected hour/minute is flashing.
• Use the dialing keys to enter a two-digit number, or press p or q to select a
number.
The conference phone beeps twice if you enter an invalid number.
• To move to the next number, press Next
• To move to the previous number, press Back .
• For 12-hour time format, press p or q to select ... (AM) or P... (PM).
5. Press Save to save your selection. You will hear a confirmation tone.
Renaming the phone
You can rename the conference phone from the default "SPEAKER BOX".
To rename the conference phone:
1. From the User settings menu, press q to highlight Phone rename, and then
press .
The Phone rename screen appears.
Settings
46
2. Use the dialing pad to enter the new name.
• To delete a characer, press Backspc.
3. Press Save to save your selection. You will hear a confirmation tone.
Setting the display settings
Use the display menu to set the screen appearance and backlight behavior.
To set the contrast:
1. From the User settings menu, press q or p to highlight Display, and then press
.
The Display menu appears.
2. With Contrast highlighted, press .
The Contrast screen appears.
3. Press q or p to select the desired contrast level (1 to 7).
4. Press to save your selection. You will hear a confirmation tone.
To set backlight:
1. From the User settings menu, press q or p to highlight Display, and then press
.
2. press q or p to highlight Backlight On, BackLight Idle, or Timeout*, and then
press .
• If you selected Backlight On or BackLight Idle, press q or p to select
On or Off.
• If you selected Timeout, press q or p to choose the timeout period between
10 and 60 seconds.
Settings
47
3. Press to save your selection. You will hear a confirmation tone.
* NOTES:
• If Backlight On is off and BackLight Idle is on, the LCD backlight always
lights up.
• If Backlight On is on and BackLight Idle is off, the LCD backlight turns off
after being idle for as long as the set Timeout period.
• If Backlight On and BackLight Idle are both off, the LCD backlight is always
off.
Setting the audio settings
Use the audio menu to set the ringer tone and advisory tones for low battery, link lost,
key press, hold reminder tone, and on cradle tone.
To set the ringer tone:
1. From the User settings menu, press q or p to highlight Audio, and then press
.
The Audio menu appears.
2. With Ringer Tone highlighted, press .
The Ringer Tone screen appears.
3. Press p or q to highlight the desired line, and then press .
4. Press q or p to sample each ringer tone (Melody 1 to Melody 10).
5. Press to save your selection. You will hear a confirmation tone.
Settings
48
To set the ringer volume:
When the phone is idle, press or to change the ringer volume level as desired.
To set the low battery tone:
1. From the User settings menu, press q or p to highlight Audio, and then press
.
2. press q or p to highlight Advisory Tones, and then press .
The Advisory Tones screen appears.
3. With Low batt tone highlighted, press .
4. Press q or p to select On or O󰀨.
5. Press to save your selection. You will hear a confirmation tone.
To set the link lost tone:
1. From the User settings menu, press q or p to highlight Audio, and then press
.
2. Press q or p to highlight Advisory Tones, and then press .
3. Press q or p to highlight Link lost tone, and then press .
4. Press q or p to select On or Off.
5. Press to save your selection. You will hear a confirmation tone.
Settings
49
To set the key tone:
1. From the User settings menu, press q or p to highlight Audio, and then press
.
2. Press q or p to highlight Advisory Tones, and then press .
3. Press q or p to highlight Key Tone, and then press .
4. Press q or p to select On or Off.
5. Press to save your selection. You will hear a confirmation tone.
To set the hold reminder tone:
1. From the User settings menu, press q or p to highlight Audio, and then press
.
2. Press q or p to highlight Advisory Tones, and then press .
3. Press q or p to highlight Hold reminder tone, and then press .
4. Press q or p to select On or Off.
5. Press to save your selection. You will hear a confirmation tone.
To set the on cradle tone:
1. From the User settings menu, press q or p to highlight Audio, and then press
.
2. Press q or p to highlight Advisory Tones, and then press .
3. Press q or p to highlight On cradle tone, and then press .
4. Press q or p to select On or Off.
5. Press to save your selection. You will hear a confirmation tone.
50
Registering the conference phone to the base
Your conference phone is pre-registered to the base station. If you need to manually
re-register the conference phone, follow these steps:
1. Place the conference phone in the charging dock, and make sure it is connected
to power.
2. If the conference phone is displaying go to step 6.
3. If the conference phone is displaying
go to step 7.
4. If the conference phone is displaying
go to step 8.
5. If the conference phone is displaying go to step 7.
6. Press Cancel .
The conference phone displays the following messages:
7. Press Yes .
The conference phone displays the following message:
8. On the base station, press and hold the LINK key for 4 seconds.
Both LEDs on the base station begin to flash.
Registration
51
Registration
9. Press the # key on the conference phone to begin registration.
The conference phone displays the message “Registering... please wait.”
When registration is complete, the conference phone beeps and then displays
“Speaker Registered.”
If the conference phone fails to register, remove it from the charger for a few
seconds, replace it in the charger, and repeat the registration procedure.
Deregistering the conference phone
1. Press .
2. Press q or p to highlight Status & Settings, and then press .
3. Press q or p to highlight User Settings, and then press .
4. Press q or p to highlight Registration, and then press .
5. Press q or p to highlight Deregistration, and then press .
6. Press q or p to highlight the <device name> of the conference phone.
For example, “SPEAKERBOX 1”.
7. Enter the PIN. Default PIN is 1590.
If deregistration is successful, the conference phone displays a message.
For example, “SPEAKER BOX 1 Handset is deregistered.”
52
Registration
Registering the wireless mics to the base
Your wireless mics are pre-registered to the base station.
If you need to manually re-register the wireless mics, follow these steps:
1. Press .
2. Press q or p to highlight Status & Settings, and then press .
3. Press q or p to highlight User Settings, and then press .
4. Press q or p to highlight Registration, and then press .
5. Press q or p to highlight Wireless microphone, and then press .
6. Press q or p to highlight with Base station, and then press .
7. Follow the instructions on the conference phone screen.
Press NEXT to move through the screens.
a. Connect the conference phone with AC power (by placing it in the charging
dock).
b. Put one wireless mic on the conference phone charge cradle
c. Press and hold the LINK key on the base station for 4 seconds.
d. Press and hold the key on the wireless mic for 3 seconds.
If registration is successful, the mic LED lights up in green for 5 seconds
If registration is unsuccessful, the mic LED lights up in red for 5 seconds.
8. To register the second wireless mic, repeat step 6 to 7.
53
Registration
Deregistering the wireless mics
1. Press .
2. Press q or p to highlight Status & Settings, and then press .
3. Press q or p to highlight User Settings, and then press .
4. Press q or p to highlight Registration, and then press .
5. Press q or p to highlight Deregistration, and then press .
6. Press q or p to highlight the wireless microphone you want to deregister.
7. Enter the PIN. Default PIN is 1590.
If deregistration is successful, the conference phone displays a message.
For example, "MICROPHONE 3 Handset is deregistered.”
8. To deregister another wireless mic, go to step 5.
54
Registration
Register a C52-SP DECT Expansion Speakerphone
You can register up to two C52-SP DECT Expansion Speakerphones to your C620 SIP
Wireless Conference Phone.
If your organization uses DECT auto registration:
The C52-SP will automatically register to the C620. You do not need to take any
further action.
If your organization does NOT use DECT auto registration (or if you are not sure):
You must first turn off auto registration on the C52-SP by performing the
following steps:
1. Press and hold the MUTE ALL button on the C52-SP for five seconds.
2. Press and hold the TALK/OFF button on the C52-SP for five seconds.
The C52-SP LEDs turn steady orange for five seconds, then slowly flash
orange.
At this point, you can manually register the C52-SP to the C620 by folllowing
the instructions below.
Manually register the C52-SP to the C620
1. Press and hold the REGISTRATION button on the bottom of the C52-SP unit for
five seconds.
When you release the button, the C52-SP LEDs will flash red and green
alternatingly. This indicates the C52-SP is ready for registration.
2. Press and hold the LINK key on the C620 base unit for four seconds.
The
SIP
and
SIP
LEDs flash green for about 10 seconds, then turn steady green.
If registration is successful, the LEDs on the C52-SP turn green for five seconds.
If registration fails, the LEDs on the C52-SP turn red for five seconds.
3. To register an additional C52-SP speakerphone, follow the instructions in
"Register a C52-SP DECT Expansion Speakerphone", above.
55
Registration
Deregister a C52-SP DECT Expansion Speakerphone
1. Press .
2. Press q or p to highlight Status & Settings, and then press .
3. Press q or p to highlight User Settings, and then press .
4. Press q or p to highlight Registration, and then press .
5. Press q or p to highlight Deregistration, and then press
6. On the Deregistration menu, press q to select WIRELESS SPE, and then
press .
7. Enter the PIN. Default PIN Is 1590.
The conference phone displays the message “WIRELESS SPE X is deregistered.”
56
Conference phone battery
It takes up to 11 hours for the conference phone battery to be fully charged (the
battery icon has 3 bars ). When the conference phone is fully charged, you can
expect the following operating times:
Operation Operating time
While the conference phone is in use
(talking) Up to 5 hours
he conference phone is not charging and
not in use (standby)
Up to 7 days
The battery needs charging when:
• A new battery is installed into the conference phone.
• The battery icon has no bars and is flashing .
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
• Use only the batteries provided or equivalent. To order a replacement, visit our
website at snomamericas.com.
• Do not dispose of the batteries in a fire. Check with local waste management
codes for special disposal instructions.
• Do not open or mutilate the batteries. Released electrolyte is corrosive and
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if
swallowed.
• Exercise care in handling batteries in order not to create a short circuit with
conductive materials.
• Charge the batteries provided with or identified for use with this product only in
accordance with the instructions and limitations specified in this manual.
• Observe proper polarity orientation between the battery and metallic contacts.
• To prevent fire or shock hazard, do not expose this product to water or any type of
moisture.
Battery disposal
Disposal of electrical and electronic products and of batteries should be done in line
with local regulations. Please contact local authorities for further information.
Appendix
57
Appendix
Factory reset the base station
1. Using a paperclip, or something similar, press and hold the reset button on the
back of the base station for 15 seconds.
2. Release the reset button. During the next one to two minutes, the following
occurs:
• The conference phone displays "Please wait".
• The VoIP LED on the base station flashes quickly, then the Power LED and
the VoIP LED flash alternatingly.
• The conference phone beeps once and displays "Out of range or no power at
base".
• The status indicators on the conference phone flash red quickly.
• The conference phone displays the idle screen. This indicates the factory
reset has completed.
58
If you have difficulty with your conference phone, please try the suggestions below.
For customer service, visit our website at snomamericas.com.
My C620 SIP Wireless Conference phone does not work at all.
After powering up the base station (see page 3), the LCD display will show
the idle screen. Press and you will hear a dial tone. If any of this does not
happen, please try the following:
• Make sure the DC 5V 800 mA power adapter is securely connected to the base
station, and plugged into a wall outlet not controlled by a wall switch.
• Make sure the DC 12V 3A round jack power adapter is securely conected to the
conference phone charging dock, and plugged into a wall outlet not controlled
by a wall switch.
I cannot dial out.
• Try all the above suggestions.
• Make sure there is a dial tone before dialing.
• If other telephones in your office are having the same problem, the problem is
in the wiring or telephone service. Contact your IP PBX system administrator.
• Eliminate any background noise. Dial from another room in your office with less
background noise.
The conference phone does not ring when there is an incoming call.
• Make sure there is a dial tone before dialing.
• Make sure the ringer volume of the conference phone is not set to off (page
48).
• Make sure the base station DC 5V 800 mA power adapter, ethernet cable, and
the charging dock DC 12V 3A round jack power adapter are plugged in properly
(see page 3).
• If other telephones in your office are having the same problem, the problem
is in the wiring or IP PBX service. Contact your service provider (charges may
apply) or system administrator.
• Other electronic products such as ham radios and other DECT phones can
cause interference with your conference phone. Try installing your conference
phone as far away as possible from these types of electronic devices.
• Unplug the base station DC 5V 800 mA power adapter from the wall outlet. Wait
for approximately 15 seconds, and then plug it back in. If you still cannot get a
dial tone, please contact our customer service website designated above for
assistance.
Troubleshooting
59
Troubleshooting
My wireless mic does not work at all.
The status indicator on the wireless mic turns green within 2 seconds when a call
has been established on the conference phone.
If the status indicator remains off and inactive, please follow the steps below:
1. Remove the wireless mic from the charging cradle.
2. Remove the battery from the wireless mic, then install the battery again (page
4).
3. Return the wireless mic to the charging cradle. Make sure the wireless mic is
placed in the charging cradle correctly.
The status indicator under the button should turn orange.
If the status indicator remains off at the time the wireless mic returned to the
charging cradle, the wireless mic or the charging cradle is probably defective.
Please contact customer service for assistance.
If the status indicator does not turn orange, please follow the steps below:
1. Remove the wireless mic from the charging cradle.
2. Remove the battery from the wireless mic, then install the battery again (page
4).
3. Return the wireless mic to the charging cradle. Make sure the wireless mic is
placed in the charging cradle correctly.
The status indicator under the button should turn orange.
The wireless mic is charging now.
4. Allow the wireless mic to be charged for at least 30 minutes.
5. Remove the wireless mic from the charging cradle again.
6. Establish a call on the phone. The status indicator under the button should
turn green within 2 seconds.
If that still does not work, the wireless mic might have lost its connection to the
base station.
1. Deregister all the wireless mics from the base station (see page 53).
2. Register all the wireless mics to the base station (see page 52).
3. Establish a call on the phone. The status indicator under the button should
turn green.
If that still does not work, you might have a defective battery or a defective wireless
mic. Please contact customer service for assistance.
Note: Every time the base station is powered up, the wireless mics will need some
time to connect to the base station. Please allow at least one minute for the
wireless mic and base station to synchronize before use after the base station has
powered up.
Note: If your have more than one C620 SIP Wireless Conference phone in the
office, use the Paging function (page 27) to identify the wireless mics that are
Troubleshooting
59 60
connected to the corresponding base station. Make sure that they are not mixed up
between each of your C620 SIP Wireless Conference phone.
The callers cannot hear me when I am using the wireless mic.
Try one of the following:
• Make sure the wireless mic is not muted during a call.
• Move the wireless mic closer to the conference phone. It may be out of range.
• Speak into the wireless mic from a distance of no more than 3 feet (91 cm).
• Reset the base station. Unplug the base station DC 5V 800 mA power adapter
from the wall outlet. Wait for approximately 15 seconds, and then plug it back in.
Allow at least one minute for the wireless mics and base station to synchronize.
• If your have more than one C620 SIP Wireless Conference phone in the office,
use the Paging function (page 27) to identify the wireless mics that are
connected to the corresponding base station. Make sure that they are not mixed
up between each of your C620 SIP Wireless Conference phones.
• Other electronic products such as ham radios and other DECT phones can cause
interference with your C620 SIP Wireless Conference phone. Try installing your
C620 SIP Wireless Conference phone as far away as possible from these types of
electronic devices.
Status Indicator on the wireless mic ashes orange.
The wireless mic has low battery.
• Place the wireless mic onto the charging cradle for recharging.
For optimal battery life performances:
• Charge the wireless mics for up to 8 hours before the first time of use.
• Return the wireless mics to the charging cradle after use. Charge them for at
least 30 minutes before subsequent uses.
Status Indicator on the wireless mic ashes orange even after a long
period of charging.
The e󰀩ciency of the battery might have been reduced after being used for
some time.
• Make sure the wireless mic is placed in the charging cradle correctly when
charging.
• Remove and install the battery again and use it until the battery is fully depleted,
and then charge the wireless mic in charging cradle for 8 hours.
• If the above measures do not solve the problem, replace the battery.
61
Troubleshooting
The status indicator on the wireless mic does not turn orange when in
charging cradle.
• The wireless mic might be fully charged.
• Clean the charging contacts on the wireless mic and the charging cradles each
month with a pencil eraser or a dry non-abrasive fabric.
• Make sure the base station DC 5V 800 mA power adapter, telephone line, and the
charging dock DC 12V 3A round jack power adapter are plugged in properly (see
page 3).
• Make sure the wireless mic is placed in the charging cradle correctly.
• Unplug the base station DC 5V 800 mA power adapter . Wait for 15 seconds before
plugging it back in. Allow up to one minute for the wireless mic and base station
to reset.
• Lift the wireless mic and place it back into the charging cradle. If the wireless
mic status indicator turns orange for 5 seconds, and then turns off, the battery is
fully charged.
There is interference during a telephone conversation.
My calls fade out when I am using the wireless mic.
• Move the wireless mic closer to the conference phone. It may be out of range.
• Appliances plugged into the same circuit as the base station can cause
interference. Try moving the appliance or base station to another outlet.
• Other electronic products such as ham radios and other DECT phones can cause
interference with your conference phone. Try installing your conference phone as
far away as possible from these types of electronic devices.
I have accidentally set my conference phone language to Spanish or
French, and I don’t know how to change it back to English.
1. Press when the conference phone is not in use or on a call.
2. Press q or p to highlight Estado y configuración or Statuts et réglages, and
then press .
3. Press q or p to highlight Ajustes usuario or Régl. utilisat., and then press .
4. Press q or p to highlight Idioma or Langage, and then press .
5. Press q or p to highlight English, and then press .
6261
Important safety instructions
This symbol is to alert you to important operating or servicing
instructions that may appear on the product or in this user’s manual.
Always follow basic safety precautions when using this product to
reduce the risk of injury, fire, or electric shock.
Important safety instructions
When using your C620 SIP Wireless Conference phone, basic safety precautions
should always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
1. This product should be installed by a qualified technician.
2. This product should only be connected to the host equipment and never directly
to the network such as Public Switch Telephone Network (PSTN) or Plain Old
Telephone Services (POTS).
3. Read and understand all instructions.
4. Follow all warnings and instructions marked on the product.
5. Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
6. Do not use this product near water such as near a bathtub, wash bowl, kitchen
sink, laundry tub or swimming pool, or in a wet basement or shower.
7. Do not place this product on an unstable table, shelf, stand or other unstable
surfaces.
8. Slots and openings in the back or bottom of the base unit and wireless mic are
provided for ventilation. To protect them from overheating, these openings must
not be blocked by placing the product on a soft surface such as a bed, sofa or rug.
This product should never be placed near or over a radiator or heat register. This
product should not be placed in any area where proper ventilation is not provided.
9. This product should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power supply in your office,
consult your dealer or local power company.
10. Do not allow anything to rest on the power cord. Do not install this product where
the cord may be walked on.
11. Never push objects of any kind into this product through the slots in the base unit
or wireless mic because they may touch dangerous voltage points or create a
short circuit. Never spill liquid of any kind on the product.
12. To reduce the risk of electric shock, do not disassemble this product, but take it
to an authorized service facility. Opening or removing parts of the base unit or
wireless mic other than specified access doors may expose you to dangerous
voltages or other risks. Incorrect reassembling can cause electric shock when
the product is subsequently used.
13. Do not overload wall outlets and extension cords.
63
14. Unplug this product from the wall outlet and refer servicing to an authorized
service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operation
instructions. Improper adjustment of other controls may result in damage
and often requires extensive work by an authorized technician to restore the
product to normal operation.
E. If the product has been dropped and the base unit and/or wireless mic has
been damaged.
F. If the product exhibits a distinct change in performance.
15. Avoid using the C620 SIP Wireless Conference phone during an electrical storm.
There is a remote risk of electric shock from lightning.
16. Do not use the C620 SIP Wireless Conference phone to report a gas leak in
the vicinity of the leak. Under certain circumstances, a spark may be created
when the adapter is plugged into the power outlet, or when the wireless mic is
replaced in its cradle. This is a common event associated with the closing of
any electrical circuit. The user should not plug the phone into a power outlet,
and should not put a charged wireless mic onto the charging cradle, if the
phone is located in an environment containing concentrations of flammable or
flame-supporting gases, unless there is adequate ventilation. A spark in such an
environment could create a fire or explosion. Such environments might include:
medical use of oxygen without adequate ventilation; industrial gases (cleaning
solvents; gasoline vapors; etc.); a leak of natural gas; etc.
17. Only put the wireless mic next to your mouth when it is in normal talk mode.
18. The power cables are intended to be correctly oriented in a vertical or floor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling or cabinet outlet.
19. Use only the adapter included with this product. Incorrect adapter polarity or
voltage can seriously damage the product.
20. For pluggable equipment, the socket-outlet shall be installed near the
equipment and shall be easily accessible.
21. In wall mounting position, make sure to mount the telephone base on the wall
by aligning the eyelets with the mounting studs of the wall plate. Then slide the
telephone base down on both mounting studs until it locks into place. Refer to
the full installation instructions in the User Manual.
22. CAUTION: Keep small metallic objects such as pins and staples away from the
handset receiver.
Important safety instructions
64
23. CAUTION: Use only the batteries indicated in this manual. There may be a risk of
explosion if a wrong type of battery is used. Use only the supplied rechargeable
battery or replacement battery pack. Do not dispose of batteries in a fire. They
may explode. Dispose of used battery according to the information in The RBRC®
seal.
24. WARNING: The product included (ITE) in this manual is to be connected only to
PoE networks without routing to the outside plant.
SAVE THESE INSTRUCTIONS
Battery
• CAUTION: Use Only Supplied Battery.
• Do not dispose of the battery in a fire. Check with local waste management
codes for special disposal instructions.
• Do not open or mutilate the battery. Released electrolyte is corrosive and
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if
swallowed.
• Exercise care in handling batteries in order not to create a short circuit with
conductive materials.
• Charge the battery provided with or identified for use with this product only in
accordance with the instructions and limitations specified in this manual.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug
Administration, WTR recommends to physicians that:
Pacemaker patients
• Should keep the wireless telephone at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such as in a
breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other
persons using wireless telephones.
Important safety instructions
65
About wireless mics
• Privacy: The same features that make a wireless mic convenient create some
limitations. Calls on conference phones are transmitted between the base unit
and the wireless mic by radio waves, so there is a possibility that the wireless
mic conversations could be intercepted by radio receiving equipment within
range of the wireless mic. For this reason, you should not think of conference
phone conversations as being as private as those on corded telephones.
• Electrical power: The base unit of this conference phone must be connected to
a working electrical outlet. The electrical outlet should not be controlled by a
wall switch. Calls cannot be made from the conference phone if the base unit is
unplugged, switched off or if the electrical power
is interrupted.
• Potential TV interference: Wireless mic operates at frequencies that may cause
interference to televisions and VCRs. To minimize or prevent such interference,
do not place the base unit near or on top of a TV or VCR.
If interference is experienced, moving the wireless mic farther away from the TV
or VCR often reduces or eliminates the interference.
• Rechargeable batteries: Exercise care in handling batteries in order not to create
a short circuit with conducting material such as rings, bracelets and keys. The
battery or conductor may overheat and cause harm.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe
manner. Do not burn or puncture. Like other batteries of this type, if burned or
punctured, they could release caustic material which could cause injury.
Important safety instructions
66
Taking care of your C620 SIP Wireless Conference phone
Your conference phone contains sophisticated electronic parts, so it must be treated
with care.
Avoid rough treatment
Place the wireless mic down gently. Save the original packing materials to protect
your C620 SIP Wireless Conference phone if you ever need to ship it.
Avoid water
Your C620 SIP Wireless Conference phone can be damaged if it gets wet. Do not use
the wireless mic outdoors in the rain, or handle it with wet hands. Do not install the
base unit near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electrical appliances during
storms.
Cleaning your C620 SIP Wireless Conference phone
Your C620 SIP Wireless Conference phone has a durable plastic casing that should
retain its luster for many years. Clean it only with a soft cloth slightly dampened with
water or mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are
wet or standing in water. If the base unit should fall into water, DO NOT RETRIEVE
IT UNTIL YOU UNPLUG THE AC POWER CORD FROM THE WALL. Then,
remove the telephone by the unplugged cords.
Maintenance
67
FCC part 15
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation; if this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, you are encouraged to try to correct the
interference by one of the following measures:
• Reorient or relocate the receiving television or radio antenna.
• Increase the separation between the telephone equipment and the receiver.
• Connect the telephone equipment into an outlet on a circuit different from that
to which the television, radio or other receiver is connected.
• Consult the dealer or an experienced Radio/TV Technician for help.
Privacy of communications may not be ensured when using this phone.
Warning: Changes or modifications to this equipment not expressly approved by
the party responsible for compliance could void the user’s authority to operate the
equipment.
Caution: To maintain the compliance with the FCC’s RF exposure guideline, place the
base unit at least 20 cm from nearby persons.
The C620 base station has been tested and meets the FCC RF exposure guidelines
when used with the accessories supplied or designated for this product. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
FCC and IC regulations
68
Industry Canada
This Class B digital apparatus complies with Canadian requirements:
CAN ICES-3 (B)/NMB-3(B). Cet appareil numérique de la classe B est conforme à la
norme CAN ICES-3 (B)/NMB-3(B) du Canada.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with
Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the
Industry Canada technical specifications were met.
This product meets the applicable Innovation, Science and Economic Development
Canada technical specifications.
The RBRC® seal
The RBRC® Seal means that the manufacturer is voluntarily
participating in an industry program to collect and recycle
nickel-metal hydride rechargeable batteries when taken out
of service within the United States. These batteries may be
taken to a participating local retailer of replacement batteries
or recycling center. Or you may call 1 (800) 8 BATTERY® for
locations accepting spent Ni-MH batteries.
RBRC® and 1 (800) 8 BATTERY® are registered trademarks of the
Rechargeable Battery Recycling Corporation.
FCC and IC regulations
69
California Energy Commission (CEC) battery charging test-
ing instructions
This telephone is set up to comply with the energy-conserving standards right out
of the box. These instructions are intended for CEC compliance testing only. When
the CEC battery charging testing mode is activated, all telephone functions, except
battery charging, will be disabled.
These instructions assume that all devices have been reg-istered to the base unit
before activating this test mode.
To activate the CEC battery charging testing mode:
1. Remove the conference phone from the charging dock.
2. Remove the battery from the conference phone.
3. Press and hold MUTE ALL on the conference phone.
4. With the MUTE ALL key pressed, insert the battery in the conference phone, and
then wait for 5 seconds.
5. When the conference phone status indicators start flashing red, release MUTE
ALL, and then press MUTE ALL immediately.
The conference phone displays the message:
“To use the phone again, please reset the power.”
6. Put the conference phone on the charging dock to charge the conference phone
battery.
The battery icon indicates the charge status as the battery charges.
To deactivate the CEC battery charging testing mode:
1. Remove the conference phone from the charging dock.
2. Remove the battery from the conference phone.
3. Reinsert the battery in the conference phone without pressing any keys.
70
Ce symbole vous alertera d’informations importantes ou d’instructions
d’entretien pouvant apparaître dans ce guide d’utilisation. Respectez
toujours les mesures de sécurité et de sécurité de base lorsque vous
utilisez ce produit, afin de réduire les risques de blessures, d’incendie,
ou d’électrocution.
Mesures de sécurité importantes
Vous devez toujours observer des mesures de précaution lorsque vous utilisez le
Téléphone de conférence à protocoled’initialisation de session SIP C620, afin d’éviter
les risques d’incendie, d’électrocution et de blessures, incluant ce qui suit :
1. Cet appareil doit être installé par un technicien qualifié.
2. Cet appareil doit être branché à un équipement hôte et jamais branché à un
réseau, tel qu’un réseau PSTN publique ou un réseau téléphonique standard
(POTS).
3. Lisez et comprenez bien toutes les instructions.
4. Observez toutes les instructions et mises en garde inscrites sur l’appareil.
5. Débranchez ce téléphone de la prise murale avant de le nettoyer. N’utilisez pas
de nettoyeurs liquides ni en aérosol. N’utilisez qu’un chiffon doux et légèrement
humecté.
6. N’utilisez pas ce produit près de l’eau, tel que près d’un bain, d’un lavabo, d’un
évier de cuisine, d’un bac de lavage ou d’une piscine, ou dans un sous-sol humide
ou sous la douche.
7. Ne déposez pas ce téléphone sur un chariot, support ou table chancelants.
L’appareil pourrait tomber et être sérieusement endommagé.
8. Les ouvertures situées à l’arrière ou sous le socle et le microphone sans fil
servent à la ventilation. Afin d’empêcher la surchauffe, ces ouvertures ne doivent
pas être obstruées en plaçant l’appareil sur un lit, divan, tapis ou autre surface
similaires. Ne placez pas cet appareil à proximité d’un élément de chauffage ni
d’une plinthe électrique. De plus, ne l’installez pas dans une unité murale ou un
cabinet fermé qui ne possède pas d’aération adéquate.
9. Ne faites fonctionner cet appareil qu’avec le type d’alimentation indiqué sur les
étiquettes de l’appareil. Si vous ne connaissez pas le voltage de votre maison,
consultez votre marchand ou votre fournisseur d’électricité.
10. Ne déposez rien sur le cordon d’alimentation. Installez cet appareil dans un
endroit sécuritaire, là où personne ne pourra trébucher sur la ligne d’alimentation
ni le cordon téléphonique modulaire.
11. N’enfoncez jamais d’objets dans les fentes du socle ou du microphone sans fil,
car ceci risquerait d’entrer en contact avec des points de tension dangereux ou
provoquer un court-circuit. N’échappez pas de liquides dans l’appareil.
For cUL compliance only
Mesures de sécurité importantes
71
Mesures de sécurité importantes
12. Afin de réduire les risques d’électrocution, ne démontez pas l’appareil, mais
apportez-le plutôt à un centre de service qualifié s’il doit être réparé. L’ouverture
ou le retrait de pièces du socle ou du microphone sans fil autre que les portes
d’accès peuvent vous exposer à des tensions dangereuses et à d’autres risques.
Débranchez l’appareil avant de procéder au nettoyage. Utilisez un chiffon humide
et doux.
13. Ne surchargez pas les prises de courant et les rallonges.
14. Débranchez cet appareil de la prise de courant et communiquez avec le
département de service à la clientèle de Snom dans les cas suivants :
A. Lorsque le cordon d’alimentation est endommagé ou écorché.
B. Si du liquide a été échappé dans l’appareil.
C. Si l’appareil a été exposé à une source d’humidité telle que la pluie ou l’eau.
D. Si le produit ne fonctionne pas normalement en respectant les instructions
de fonctionnement. Réglez uniquement les commandes indiquées dans
le les instructions de fonctionnement. Les réglages incorrects des autres
commandes pourraient provoquer un dommage qui pourrait exiger un travail
exhaustif de la part d’un technicien autorisé afin de rétablir le fonctionnement
normal de l’appareil.
E. Si le produit a été échappé et que le socle et/ou le microphone sans fil a été
endommagé.
F. Si le produit affiche une nette diminution de sa performance.
15. Évitez d’utiliser le Téléphone de conférence à protocoled’initialisation de session
SIP C620 pendant un orage.
16. N’utilisez pas le Téléphone de conférence à protocoled’initialisation de session
SIP C620 pour rapporter une fuite de gaz à proximité de la fuite. En certaines
circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur
est branché dans une prise de courant ou lorsque le microphone auxiliaire est
déposé sur son socle. Ceci est un événement commun associé à la fermeture
d’un circuit électrique. L’utilisateur ne doit pas brancher le téléphone dans une
prise de courant ni insérer un microphone sans fil rechargé dans le socle, si le
téléphone se trouve dans un environnement contenant des concentrations de
matières inflammables ou autres gaz susceptibles de produire des flammes,
sauf en présence d’une aération adéquate. Une flammèche dans un tel endroit
pourrait provoquer un incendie ou une explosion. De tels environnements
peuvent comprendre: des endroits où l’on utilise de l’oxygène médical sans
ventilation adéquate; des gaz industriels (dissolvants de nettoyage, des vapeurs
d’essence, etc.); une fuite de gaz naturel, etc.
17. Ne déposez que le microphone sans fil près de votre oreille que lorsqu’il est en
mode de conversation normale.
18. Ces adaptateurs ont été conçus pour être orientés en position verticale ou
montés au sol. Les broches ne sont pas conçues pour maintenir l’adaptateur
72
en place si celui-ci est barnché dans une prise au plafond ou sous une table/
armoire.
19. N’utilisez que les adaptateurs inclus avec ce produit. L’utilisation d’un
adaptateur dont la polarité ou la tension serait inadéquate risque d’endommager
sérieusement le produit et mettre votre sécurité en péril.
20. Pour les PRODUITS À BRANCHER À UNE PRISE DE COURANT, la prise de courant
doit être installée près du produit, afin d’assurer une accessibilité sécuritaire à la
prise de courant.
21. En position de montage mural, assurez-vous de monter le socle du téléphone sur
le mur en alignant les oeillets avec les goujons de fixation de la plaque murale.
Ensuite, faites glisser le socle vers le bas sur les deux goujons de fixation jusqu’à
ce qu’il se verrouille en place. Reportez-vous aux instructions complètes dans la
section Installation dans ce guide d’utilisation.
22. MISE EN GARDE : Éloignez les petits objets métalliques tels que les broches de
l’écouteur du combiné.
23. MISE EN GARDE : Il peut y avoir un risque d’explosion si vous utilisez le mauvais
type de piles. N’utilisez que le bloc-piles rechargeable inclus ou le bloc-piles de
rechange. N’incinérez pas les piles. Celles-ci risqueraient d’exploser. Jetez les
piles usées selon les renseignements suivant le sceau du RBRCMD.
24. AVERTISSEMENT : Le produit inclus (ITE) dans ce guide doit être connecté
uniquement aux réseaux PoE sans être acheminé vers l’installation extérieure.
CONSERVEZ CES INSTRUCTIONS
Mesures de sécurité importantes
73
Pile
• MISE EN GARDE : N’utilisez que la pile incluse.
• Ne jetez pas la pile au feu. Vérifiez les instructions spécifiques de mise aux rebus
auprès des autorités locales.
• N’ouvrez pas et ne mutilez pas la pile. L’électrolyte qui s’en échapperait est
corrosif et pourrait causer des brûlures ou des blessures aux yeux ou à la peau.
L’électrolyte est toxique si avalé.
• Soyez prudents lorsque vous manipulez les piles afin d’éviter les courts-circuits
provoqués par des matériaux conducteurs.
• Rechargez la pile incluse avec cet appareil, selon les instructions et limites
spécifiées dans ce guide d’utilisation.
Stimulateurs cardiaques implantés dans l’organisme
Les simulateurs cardiaques (s’applique uniquement aux téléphones numériques sans
fil):
L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche
indépendante, a mené une évaluation pluridisciplinaire des interférences entre
les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans
l’organisme. Appuyée par l’Administration des aliments et drogues (FDA) des États-
Unis, la firme WTR recommande aux médecins:
Avis aux détenteurs de stimulateurs cardiaques
• Ils doivent tenir le téléphone sans fil à une distance d’au moins six pouces du
stimulateur cardiaque.
• Ils ne doivent PAS placer le téléphone sans fil directement sur le stimulateur
cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en marche.
• Ils doivent utiliser le téléphone sans fil en l’appuyant sur l’oreille qui se trouve
dans la direction opposée au stimulateur cardiaque.
L’étude effectuée par l’organisme WRS n’a pas identifié de risque pour les détenteurs
de simulateurs cardiaques causés par les gens qui utilisent un téléphone sans fil à
proximité de ceux-ci.
À propos des microphones sans fil
• Confidentialité: Les mêmes caractéristiques qui constituent des avantages
pour les téléphones sans fil affichent également des restrictions. Les appels
téléphoniques sur les téléphones conférence sans fil sont transmis entre le
combiné sans fil et le socle par le biais d’ondes radio ; il y a donc la possibilité
que vos conversations téléphoniques sans fil soient interceptées par des
équipements de réception radio se trouvant dans la portée du combiné sans
fil. Pour cette raison, vous ne devez pas percevoir les communications sur les
téléphones conférence sans fil comme étant aussi confidentielles que celles des
téléphones à cordons.
Mesures de sécurité importantes
74
• Alimentation électrique: Le socle de ce téléphone conférence sans fil doit être
branché à une prise électrique fonctionnelle. La prise électrique ne doit pas être
contrôlée par un interrupteur mural. Les appels ne pourront pas être effectués
du téléphone conférence sans fil si le socle est débranché ou mis hors tension
ou si le courant est interrompu.
• Possibilité d’interférences aux téléviseurs: Certains microphones sans fil
sans fil fonctionnent sur des fréquences pouvant causer des interférences
aux téléviseurs et aux magnétoscopes. Pour réduire ou prévenir de telles
interférences, ne placez pas le socle du téléphone sans fil à proximité ou sur
un téléviseur ou magnétoscope. S’il y a présence de parasites, il est conseillé
d’éloigner le téléphone sans fil du téléviseur ou du magnétoscope afin de réduire
possiblement les interférences.
• Piles rechargeables: Manipulez les piles avec soin afin de ne pas les court-
circuiter avec des bagues, bracelets ou clés. Les piles ou le conducteur peut
surchauffer et causer des blessures.
• Les bloc-piles rechargeables à l’hydrure métallique de nickel: Jetez ces blocs-
piles de manière écologique et sécuritaire. Ne les incinérez pas et ne les percez
pas. Tel que les autres piles de ce type, elles pourraient dégager une matière
toxique qui peut causer des blessures corporelles si elles sont brûlées ou
percées.
Mesures de sécurité importantes
75
Technical specifications
Connector 1 x RJ45 (Ethernet) - LAN
Ethernet 10/100 MB
Power
requirements
Base Unit Power over Ethernet (PoE): IEEE 802.3af, Class
2
If PoE not available: Power adapter (included in
delivery): S006AKU0500080 Input: 100-240V AC
50/60Hz Output: 5.0V DC @ 800mA
Conference
Phone
Battery: (BT200660) 7.2V 4000mAh Ni-MH
Charging dock power adapter:
(CS36M120300FUF) Input: 100-240V AC 50/60Hz
Output: 12V DC @ 3.0A
Wireless Mics Battery: (BT183642/BT283642) 2.4V, 400mAh
Ni-MH
Optimal distance between conference phone or wireless mic and participant: 60
cm (24 inches)
Minimum distance between microphones: 30 cm (12 inches)
VTECH COMMUNICATIONS, INC.
Tigard, Oregon 97223, USA.
Specifications are subject to change without notice.
Copyright © 2022 Snom Technology GmbH. All Rights Reserved.
v2022004 Version 04/22
… 6 …


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