477779
76
Zoom out
Zoom in
Previous page
1/90
Next page
76
snom 760 User Manual Troubleshooting
Contacting snom Support
Please visit our knowledge base and our forum first. You may find the answer to your question in one
of the topics there. If you haven't found an answer or a solution to your problem, please post your
question or problem on the forum (http://forum.snom.com).
Note: The forum is accessible to the general public. Do not post any private and/or
security-relevant information there. This includes MAC addresses, SIP headers, etc. that
may allow others to hack into your system or use your identity for nefarious purposes.
If you haven't received an answer or solution within a reasonable amount of time (generally two work
days), send the link to your posting to Support. You need to create a support account first, if you don't
already have one.
Creating a support account
1. Open snom’s web page at www.snom.com.
2. Click on the Support tab to open the Support window.
3. Click on End Customer Support.
4. On the Support Center page, click on Register new account. (Neu anmelden)
5. Fill out the form and click Register. (Anmelden)
6. You will receive an automatic email. Click on the link to activate your account.
7. You will receive a second email containing your account name, email address, and password.
You can now submit tickets requesting support to snom Support.
Submitting a ticket
1. Open snom’s web page at www.snom.com.
2. Click on the Support tab to open the Support window.
3. Click on End Customer Support.
4. On the Support Center page, enter your email address and password and click on Login.
5. Click on "Ask for support". (Eine neue Anfrage/Frage stellen)
6. Follow the instructions on the screen.
Submitting system and settings information
System information
1. Open the phone’s web interface > Status > System Information.
2. Copy the text under System Information into your forum posting or into the email, if Support has
asked you to contact them by email.
Make sure to delete the MAC address and the IP address, if it is a public one.
76


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Snom 760 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Snom 760 in the language / languages: English as an attachment in your email.

The manual is 17,09 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Snom 760

Snom 760 User Manual - German - 110 pages

Snom 760 User Manual - Dutch - 19 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info