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Cleaning and maintenance
45
EN
Changes in colour do not affect the
operation and stability of the glass. These
are not alterations to the material of the hob
but just residues which have not been
removed and have then carbonised.
Shiny surfaces can form due to the bases
of pans, especially aluminium ones, rubbing
on the surface, and due to the use of
unsuitable detergents. They are difficult to
remove using conventional cleaning
products. It may be necessary to repeat the
cleaning process several times. Use of
corrosive detergents or rubbing of pan
bases can wear away the decoration on
the hob over time and contribute to the
formation of stains.
4.5 What to do if...
Below we provide a list of possible
solutions to some operating problems.
The hob does not work:
• Check that the hob is connected to the
mains electricity supply
• Check that the house's main circuit
breaker is on.
The cooking results are unsatisfactory:
• Make sure that the cooking temperature
is not too high or too low.
The hob smokes:
• Make sure that the food has not spilled
out of the pan and use a larger cooking
vessel, if needed.
• Let the hob cool down and clean it once
cooking is complete.
The hob circuit breaker or main circuit
breaker in the house's consumer unit are
repeatedly triggered (or corresponding
fuses blow).
• Call Technical Support or an electrician.
There are cracks or fissures in the hob:
• Turn off the appliance immediately,
disconnect the power supply and
contact Technical Support.
4.6 Error codes
In the event of problems, the display will
show an error code which identifies the
problem.
The following table lists the possible error
codes and the actions the user must
perform.
If the problem has not been
resolved or in the event of other
types of problem, contact
Technical Support.
Code Action
Press any hob key.
Contact Technical Support
and specify the error code.
Contact Technical Support
and specify the error code.
Contact Technical Support
and specify the error code.
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