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Cleaning and care
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4.5 What to do if...
Problem Possible causes Solution
Coffee does not come out
No water in tank. Fill the tank.
Scale build-up. Perform a descaling cycle.
Coffee takes a long time
to be dispensed
Scale build-up. Perform a descaling cycle.
The coffee has an acidic
taste
Possible stagnation of coffee in
the circuits.
Rinse as described in
section ”4.4 Descaling”.
The drip coffee machine
overflows
The filter is not positioned
correctly.
Insert the filter correctly in
the filter holder.
The jug is not positioned correctly
on the base.
Make sure that the jug is
positioned correctly under
the boiler outlet.
There is no lid on the jug. Place the lid on the jug.
Excessive amount of coffee.
Place up to a maximum of
5 level scoops of ground
coffee into the permanent
filter.
Coffee is too finely ground.
Use ground coffee for drip
coffee machines.
19


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