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Cleaning and maintenance
65
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4.4 What to do if...
The vacuum drawer does not open:
The “Push-pull” system of the guides has
jammed.
The spiral power cable is jammed.
The vacuum drawer does not switch on:
Make sure that the plug is correctly
inserted in the socket.
Make sure that the power socket is
working correctly.
The vacuum drawer switches off:
Make sure that there is no power cut.
Restore the power supply.
Possible electronics failure.
Contact the technical assistance service.
The buttons do not work:
The surface of the control panel is dirty or
wet.
Clean and dry the control panel
thoroughly.
The glass lid does not open:
Check to see if there is a cycle in
progress.
The lid remains closed when the drawer
is in operation.
Power failure: do not attempt to open the
lid.
Restore power and wait for the chamber
to decompress.
Too much air in the sealed bag:
The bag is unsuitable for the quantity of
food.
Use an adequately sized bag.
The vacuum level selected is too low.
Repeat the cycle using a higher vacuum
level.
The product is liquid.
It is normal for there to be bubbles in
liquid foods.
The bag does not maintain the vacuum
even if the seal is good:
Mixtures or sharp bones in the bag may
have pierced it.
Restart the vacuum cycle using a new
bag and protect the sharp parts with a
suitable material.
Use an external container.
The sealing bar lifts but does not seal:
Sealing bar protective device triggered.
There are 2 buttons in the lower right
section of the appliance for resetting the
protective device.
Press the 2 buttons.
If the fault persists, contact the technical
assistance service.
Sealing bar broken.
Contact the technical assistance service.
29


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