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Capítulo 6 Preguntas frecuentes y Mantenimiento
6.1 Preguntas frecuentes
Si se encuentra con un problema no incluido en la lista a continuación, por favor póngase en
contacto con el servicio al cliente o llame a nuestras oficinas para obtener ayuda. Será un placer
ayudarle.
1
P: El DVR no se inicia una vez encendido
R: Posible causa:
1 La alimentación de entrada no es correcta
2 La conexión del cableado no es correcta
3 La fuente de alimentación está dañada
4 Error de actualización
5 Disco duro dañado o cable del disco duro dañado
6 Fallo del panel frontal
7 Fallo de la placa base del DVR
2
P: El DVR se reinicia automáticamente unos minutos después de encenderlo o se
congela con frecuencia
R: Posible causa:
1 Voltaje de entrada inestable o demasiado bajo
2 La unidad de disco duro tiene pistas incorrectas o el cable dañado
3 El suministro de alimentación tiene energía insuficiente
4 La señal de vídeo es inestable
5 Mala ventilación, exceso de polvo; mal entorno operativo
6 Fallo de hardware del DVR
3
P: Disco duro no detectado después del inicio
R: Posible causa:
1 El cable del disco duro no está conectado
2 El cable del disco duro está dañado
3 El disco duro está dañado
4 Puerto SATA de la placa base no adecuado
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