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Wireless Pan/Tilt APP Camera
Installation and Operating Instructions
Model: C734IP10.021.38
Version 1.1
PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE USING THIS
PRODUCT
AND KEEP THIS MANUAL FOR FUTURE REFERENCE.
The state of art WAPP camera is capable of deliver high quality Digital High Defi (HD) video to
your smart-mobile device(s), which would require higher internet bandwidth. Due to your
local internet environment condition, your mobile device(s) may display black-screen or
temporary disconnect to the WAPP camera.
* Make sure the WAPP camera is operating with suffi internet bandwidth, 1Mbps (upload/ download
speed) is suggested.
* For best performance, the smart-mobile device(s) need to be on Wi-Fi or 4G mobile network
in order to receive maximum download speed.
* When the internet transmission is low, your WAPP APP will automatically switch to Relay Mode:
By adjusting to Better Streaming” in the system setting section may improve
the WAPP APP performance.
* Your internet bandwidth is limited. For best performance, try to avoid more than two users
connecting to the WAPP camera simultaneously.
* Make sure your smart-mobile device(s) is equipped with up-to-date technology, 1.5GHz dual core
processor or equivalent is suggested.
* If the signal strength of your Wi-Fi router is weak, there are several ways to improve
transmission:
Change router/camera relative position to receive better signal.
Use wire Ethernet cable on the WAPP camera to establish connection between WAPP
camera and your router.
Use Wi-Fi repeater/extender to maximize the service range of your Wi-Fi route.
Switch your router to 11b/11g mode in order to improve router service range.
Purchase extension cable or high gain antenna for your camera from the WAPP
vendor.
* Please make sure the memory card used is CLASS10 rated.
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CONTENTS
INTRODUCTION 2
WIRELESS DEVICES OPERATING RANGE 2
IMPORTANT SAFETY PRECAUTIONS 2
KIT
CONTENT 4
SAFETY AND INSTALLATION TIPS
5
NIGHT VISION 6
CAMERA OVERVIEW
7
DOWNLOAD AND SETUP THE APP
8
LIVE VIEW / SNAPSHOT / RECORDING 11
VIEWING YOUR SNAPSHOTS 12
PLAYBACK YOUR VIDEOS 12
MAIN PAGE OVERVIEW 16
ADVANCED SETTING 21
ADMIN PASSWORD 22
EMAIL ALERT 22
TIME ZONE 23
DAYLIGHT SAVING 23
DEVICE SECURITY CODE 23
VIDEO SETTINGS 23
WI-FI SETTING 24
SENSITIVITY SETTING 25
EMAIL SETTING 25
SD CARD SETTING 26
OVERWRITE SD CARD 26
PROFILE SETTING 26
DEVICE INFORMATION 26
TROUBLE SHOOTING
27
PRODUCT SPECIFICATION 30
STORAGE MEDIA MANAGEMENT 31
INTRODUCTION
PLEASE READ BEFORE YOU START
Always use discretion when installing CCTV equipment, especially when there is
perceived policy. Enquire relevant local regulations applicable to the lawful
installation of video recording/surveillance. Third party consent may be required.
WIRELESS DEVICES OPERATING RANGE
Ensure the signal reception viewed from the wireless camera(s) is the best
possible reception between the camera(s) and the Wi-Fi router. If necessary,
reduce the distance between the camera(s) and the Wi-Fi router to improve
overall system performance. Wireless Color Camera Recordable CCTV Kit
operating on a secure digital 2.4GHz frequency which could greatly reduce
interference from product such as wireless routers, cordless phones or
microwave ovens.
IMPORTANT SAFETY PRECAUTIONS
Damages caused by non-compliance with this operating manual will void the warranty!
We will not assume any liability for damages to items or persons caused by improper
handling or non-compliance with the safety notices! Any warranty claim will be null and
void in such cases.
1. Do not drop, puncture or disassemble the camera; otherwise the warranty will be
voided.
2. Avoid all contact with water, and dry hands before using.
3. Never tug on the power cords. Use the plug to unplug it from the wall outlet.
4. Do not expose the camera to high temperature or leave it in direct sunlight. Doing so
may damage the camera or cause camera temporary malfunction.
5. Use the devices with care. Avoid pressing hard on the camera body.
6. For your own safety, avoid using the camera or power off the camera when there is a
storm or lightning.
7. Remove the power adapter during long periods between usages.
8. Use only the accessories and power adapters supplied by the manufacturer.
9. To meet the regulations pertaining to parental responsibility, keep the devices out of
the reach of infants.
10. Check power cables, do not get crushed or damaged by sharp edges whenever
the devices are in operation.
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FCC Compliance Statement: This
device complies with Part 15 of the
FCC rules. Operation is subjected
to the following two conditions: (1)
this device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
Products with CE Marking comply with
EMC Directive (2004/108/EC); Low
Voltage Directive (73/23/EEC);
R&TTE(1999/5/EC); ROHS Directive
(2011/65/EU) issued by the Commission of the
European Community. Compliance with these
directives implies conformity to the following
European Norms: EMC: EN 301 489
LVD: EN 60950
Radio: EN 300 328
FCC/CE WARNING
This equipment has been tested and found to comply with limits for a Class B digital
device, pursuant to Part 15 of the FCC rules and ETSI(EN) 300328. These limits are
designed to provide reasonable protection against harmful interference in residential
installations. This equipment generates, uses, and can radiate radio frequency energy, and
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does interference to radio or
television equipment reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures: -Reorient or relocate the receiving antenna.-Move the equipment
away from the receiver.-Plug the equipment into an outlet on a circuit different from that
to which the receiver is connected.-Consult the dealer or an experienced radio/television
technician for additional suggestions. You are cautioned that any change or modifications
to the equipment not expressly approved by the party responsible for compliance could
void your authority to operate such equipment.
DISPOSAL
If the camera system no longer functions or can no longer be repaired, it
must be disposed of according to the valid statutory regulations. Disposal
of spent batteries/accumulators:
You are required by law (Battery Ordinance) to return all spent batteries
and accumulators. Disposing of spent batteries/accumulators with common household
waste is prohibited! Batteries/accumulators that contain hazardous substances are marked
with the symbols on the side. These symbols indicate that it is prohibited to dispose of
these batteries/accumulators in the household waste. The abbreviations for the respective
heavy metals are: Cd=cadmium, Hg=mercury, Pb=lead. You can return spent batteries and
accumulators that can no longer be charged to the designated collection points in your
community, outlets or wherever batteries or accumulators are sold. Following these
instructions will allow you to fulfill the legal requirements and contribute to the protection of
our environment!
KIT CONTENT
Tools Required:
Electric drill
5mm masonry drill bit
15mm masonry drill bit
No. 2 Philips screwdriver
For best system performance:
-
iOS: iPhone5 / iPad2 / Mini iPad with iOS 7.0 or above.
-
Android: 1.5G dual core processor dual core procesor with 1G Ram or above.
-
Storage: Class 10 memory card.
-
Bandwidth: 1Mbps or above upload/download speed suggested.
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Quick Start Guide
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SAFETY AND INSTALLATION TIPS
Do not attempt to open the units with the power adaptor plug connected to avoid
any risk of personal injury.
When installing CCTV camera(s), always follow manufacturer's advice when
using power tools, steps, ladders, etc. and wear suitable protective equipment
(e.g. safety goggles) when drilling holes. Before drilling holes through walls,
check for hidden electricity cables and water pipes. The use of cable/pipe
detector is advisable.
It is also advisable to avoid exposing any cameras to extreme weather
conditions (e.g., under a gutter which is prone to any water leaks). When
installing any cameras with this unit, it is advisable to use cable conduit to
protect any video/power extension cables from being exposed externally and
to prevent/reduce the chances of the cables being tampered with. After drilling
any hole though an external wall for a cable, ensure the hole is sealed up
around the cable using a sealant to prevent drafts.
To prevent a fire or electrical shock hazard, do not attempt to open the
housing while the unit is exposed to rain, water or wet conditions. There are
no user serviceable parts inside. Refer servicing to qualified service
personnel. Avoid pointing the camera(s) directly at the sun or any bushes, tree
branches or moving objects that might unnecessarily cause the camera to
record
.
NIGHT VISION
The camera has built-in infrared LEDs to allow you to view at night for 24-hour
surveillance. The LEDs will automatically activate at night and the picture viewed will turn
to black and white. The night viewing range is up to 5 meters.
6
CAMERA OVERVIEW
Light Sensor
Infrared LEDs
Microphone
Micro SD
Lan Port
Reset
Status LED
Antenna
Power
DOWNLOAD AND SETUP THE APP
The Wireless APP camera is designed to deliver live video footage directly to your smart
phone or tablet device. Please follow these steps to download, setup and use the APP.
APP Name: OMGuard HD
Download the App
1. From you smart phone or tablet device, click the APP Store/Google Play and search for
“OMGuard HD”.
2. Once located the APP, select download.
3. Once download completed, you will find the APP icon on your mobile device screen.
APP Setup
BEFORE YOU START
Before connecting the camera to power source, first connect the camera to your Wi-Fi router
by using only the Ethernet cable provided.
After the camera is connected to the Wi-Fi router, connect the camera to power source and
wait until GREEN LED begin flashing. DO NOT begin the setup process until wait until
GREEN LED begin flashing. LEDs become steady on (roughly 45 seconds).
Please follow the steps in the following pages to complete the setup
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APP Setup
1. Make sure the mobile device you are using is connected to the same Wi-Fi router the
camera is connected to.
2. Locate the “OMGuard HD” icon in your mobile device and launch the App.
3. Tap the ADD CAMERA icon to add a new camera. Then click the SEARCH
button for a
quick setup. The APP will search available camera(s) connecting to the Wi-Fi
router and
display the camera information in the pop up list. Select the camera from the list and the
APP will automatically add the camera’s DID code to the DID column. Enter the default
password 123456.
(iOS)
(Android)
4.
Click SAVE to complete the camera settings. The system confirms the user identity and
grants
permission to user access.
5. You can refer to "ADD CAMERA" section for detail on adding additional camera(s).
In most cases, you can successfully add the camera according to the steps above.
However, the camera will not find the network if Wi-Fi router turns off the SSID
broadcasting function. Please enable the SSID broadcasting to complete the settings.
Note:
After you have entered the default password, the APP will remind you to
change the default password.
Note: Most Wi-Fi routers broadcast the Service Set Identifier (SSID) by default. This
is the name of your wireless network, and SSID broadcasting is how Wi-Fi-enabled
devices find networks.
The camera will only accept SSID composed with English alphabet charactors and
arebic numbers, none-English and special charactors (!@#$%, ect.) will not be
accepted.
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LIVE VIEW / SNAPSHOT / RECORDING
Tap to take snapshot image(s) of the video. The
captured snapshots will be stored in your mobile
device.
Tap to turn ON/OFF the volume.
Tap to Start/Stop recording. The recorded video file
will be stored in the memory card of your camera.
Tap to set/move camera to default position
Tap and hold the icon to send the voice to remote
device (Push To Talk)
Tap to return to the main page.
Control camera direction via finger swipe.
The APP allows users to have access to live video.
User can take snapshot image(s) and record the live video.
When you launch the App on the smart phone or tablet, the image displaying on the main screen is
the very last automatically captured snapshot from the live view of the previous established
session. Tap the image to enter live view mode.
The controls and layout of the APP have been customized to meet the operating system
requirements of the mobile device. The main page may vary, depending on your mobile device. By
default, the live view is displayed in portrait mode. You can also turn the device sideways to switch to
landscape mode for a larger view.
Note: Once the recording is started by motion detection or manually, the APP will
continue the recording for 1 minute. User cannot stop the recording during this period.
VIEWING YOUR SNAPSHOTS
For iOS
You snapshots will be named with the time stamp and saved into the Camera Roll location
of your mobile device.
For Android
You snapshots will be named with the time stamp and saved into the
Photo Gallery > snapshot folder on your mobile device.
PLAYBACK YOUR VIDEOS
The recorded video file(s) on your camera is automatically saved to the memory card
inserted in your camera. You can remotely access the file(s) for playback via your mobile
device.
Tap the CAMERA SETTING icon on the main page.
(iOS) (Android)
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Tap EVENT LIST icon and the Date-Time filter would appear. User may
define the period for system to display all available recorded file(s) for
playback.
During the playback, you can tap the PAUSE icon to pause / resume the
video, MUTE to deactivate/activate the audio function and GO BACK icon
to return to the event list section. You may also review recorded video
file(s) with your PC. For best performance, please use “Free Video
Converter” from http://www.freemake.com/free_video_converter/, or Video
LAN from http://www.videolan.org/.
The video is using FF mpeg codes and is H.264 compression method.
User’s local network environment condition (example: upload/download
speed) may cause improper video playback (black screen), when it happens,
please leave the playback mode and try again at later time.
APP layout may vary depending on the display panel size of your mobile
devices. Please refer to the release note from the APP Store/Google Play
for more details.
To Download/Delete the video file(s) in the EVENT LIST section, please follow
the steps below:
DOWNLOAD
Long press the video clip to download the file onto your mobile device.
Note:
During
the download process, system will stop both the live view and recording
functions.
APP will automatically inform any user accessing the camera that the
system
is busy and the connection has been terminated.
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This function helps user to easily withdraw the recorded file(s) from the
memory card. It is strongly
suggested to download the files at your home Wi-
Fi network (WLAN), meaning the mobile device(s) is
connecting to the same
Wi-Fi router as the camera. Minimum bandwidth requirment is 1Mbps (upload/
download). Download process may be force stopped if the bandwidth
becomes too slow and cannot continue.
DELETE
First select the file(s) by tapping the file name, following by taping on the
Trashcan icon
to delete selected file(s). Multiple file(s) can be selected for
delete.
Check the video clip
Then tap the trash can icon
Note:
For iOS system, please use "Oplayer Lite" APP for playback downloaded video fil
You can find "Oplayer Lite" from App Store (free of charge)
Note:
For Android system, please use "MX Player" APP for playback downloaded
video file(s).You can find "MX Player" from Google Play (free of charge).
If you are experiencing scattering video image, please switch the decoder
function of the MX Player to "S/W Decoder".
MAIN PAGE OVERVIEW
The MAIN PAGE section offers user an overview for all registered camera(s), including
camera status (connected/disconnected). User can quickly access the camera(s) in the list.
When multiple cameras are registered, scroll down to locate the registered camera for
access.
(iOS)
(Android)
ADD CAMERA
The ADD CAMERA icon allows you to register additional camera(s) to the system. The
system supports up to 3 concurrent user connections.
1. Connect the additional camera to the Wi-Fi router using the provided Ethernet cable.
The Wi-Fi router must be the same as what your mobile device is connecting with.
2. Tap the ADD CAMERA icon. The System Information panel appears. Specify a name or use the
default system name for your camera in the SYSTEM NAME field.
3. Enter the DID code that provided with your camera in the DID column.
4. Enter the default password 123456 in the Security Code column.
5. Click SAVE to complete the camera settings. The APP attempts to establish camera connection.
Once the camera is successfully connected, the “Connected” status will be shown on the left upper
corner.
6. Repeat step 2 to 5 to add more cameras.
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In the CAMERA SETTING section you will allow to (1) configure system
setting, (2) unregister camera from the APP and (3) enter event list for
recorded video file(s) playback. Tap the CAMERA SETTING icon to enter/exit
CAMERA SETTING.
Tap the CAMERA SETTING icon. The following icons appear on the panel.
(iOS) (Android)
Tap the ADVANCED SETTING icon to setup camera configuration. (Please
refer to "Advanced Setting" for detail).
Tap the DELETE icon to remove the camera connection.
Tap the EVENT LIST icon to check or playback the recorded events. (Please
refer to "Playback Your Video" for detail).
The INFORMATION icon allows you to enable PIN lock, push notification
function and check the App information.
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SETUP PIN LOCK
(iOS) (Android)
If you enable PIN Lock, the user will be asked to enter the PIN code when
you launch the APP.
1. Enable the “Enable lock when starting” function. Then enter your PIN code.
2. Confirm your PIN code again.
Note: If you forgot your PIN code, please uninstall the APP and reinstall it on the
mobile device.
NOTIFY (PUSH NOTIFICATION)
The WAPP camera supports motion detection function. When any event is detected in
the camera site, you’ll receive push notification on the mobile devices for the event
recognized by the camera.
For iOS
If you want to enable/disable it, please follow the steps on your iOS mobile device:
1. Launch Settings from your Home screen.
2. Tap Notifications.
3. Scroll down to findOMGuard HD” APP and tap on it.
4. Switch the toggle to ON/OFF in Notification Center.
Note:
It takes time for the changes to take effect in iOS, normally within 2 hours.
For Android
If you want to enable/disable it, please follow the steps below.
ABOUT APP/API Version Info
(iOS) (Android)
Tap the ABOUT icon to check the APP Version when necessary.
Note:
The internet connection and wireless network interference may influence the
performance of push notification service.
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ADVANCED SETTING
This chapter explains the advanced settings for administrator. Administrator is the one who
owns the administration password and has the full control to the WAPP camera. The
administrator can access all WAPP functions and settings, while general users can receive the
surveillance images for live view/screen capture/video recording and may not manage the
camera settings.
Admin Password
The security code required to enter Advanced Setting for
system setting management
Email Alert
Enable / Disable receiving E-Mail alert (after system
detecting motion) on your mobile divice. Please make sure
you have setup the E-Mail Setting correctly and have
activated Motion Detection function.
Time Zone
Setup the appropriate time zone
Daylight saving
Turn ON/OFF the daylight saving function.
Device Security Code
The password required for remote access
Video Setting
Configure the video quality and local power frequency
Wi-Fi Setting
Manage your Wi-Fi Network
Sensitivity Setting
Setup the camera sensitivity for motion detection
Email Setting
Setup your email account for E-mail alert
SD Card Format
Format/Setup the SD card
Profile Setting
Save the current camera settings and apply the settings
to other cameras
Device Information
Check the App and API Kernel version
Note: It may take more than one minute for some routers to update the registered
devices. When you complete advanced settings and return to device list, please wait for
a while allowing your router to finish the camera registration.
ADMIN PASSWORD
The Admin Password is a specific security code for administrator to change the advanced
settings. The default admin password is 123456. Please use this function to change the
default admin password into your personal admin password. For the protection of your
system configuration, every time you change the advanced settings, you need to enter
the admin password. Please change the admin password periodically.
Note:
If you forgot your admin password, please long press the reset button on the camera DC
jack for 5 seconds to restore the password into factory default value 123456 (please refer
to the Camera Overviewsection). All settings will be restored to factory default. You will
need to configure your camera from the start.
EMAIL ALERT
The camera supports the motion detection function, which is capable of detecting
movements within the camera view, following with notifying user the sudden event with
push notification and/or email alert, system can also begin recording.
When motion detection is enabled and system detects movement:
- System will begin recording.
- With Push Notification enabled, system will send out notification message
user’s mobile device.
- With Email Alert enabled, system will send out Email to alert user the event.
Function Setting Action (when movement is detected)
Email Alert ON
Camera: Start video recording
Email account: Email alert
Push Notification ON
Camera: Start video recording Mobile
Device: Text notification
Detection OFF
Camera: Manual Recording
Email account: No action Mobile
Device: No action
Note:
By default, the system has been limited to send out the email alert every 1 minutes to
prevent overloading user’s email account.
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TIME ZONE
The drop-down list shows the world time zone. Select the time zone that will
work the best for you. If your date/time is during the daylight saving time
period, please check the Daylight Saving box to adjust the system time
properly.
DAYLIGHT SAVING
Activate/Deactivate the daylight saving function.
DEVICE SECURITY CODE
The Device Security Code is a specific security code to access the camera. The
default password of the camera is 123456. Please use this function to change
the default password into your personal security code.
1. Type in the old password.
2. Type in the new password and confirm the new password again.
3. Tap OK to save the setting.
Note:
1. Change password in system information page accordingly.
2. If you forget the Device Security Code, please hold down the reset
button (P.8) for 5seconds to reset the system to factory default. All settings will be
restored to factory default. You will need to configure your camera from the start.
VIDEO SETTINGS
This section allows you to configure the video quality and environment
mode.
Video Quality
The Video Quality setting section allows you to adjust the quality of the video
streaming. By selecting better video image will allow you to view high resolution
image. By selecting better streaming will allow the video to display more smoothly
(quality depend on local internet environment).
Only select better image when you have sufficient bandwidth and updated mobile
device(s). Please refer to P.4 for system requirment.
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SENSITIVITY SETTING
This defines the camera parameter for motion detection.
Motion Detection (available for Software Mode ONLY)
HIGHSuitable for detecting smaller object(s) within 5 to 6 meters
LOW Suitable for detecting larger object(s) within 3 to 5 meters
Note: The HIGH/LOW setting for Motion Detection only takes effect when user
chooses “SOFTWARE” in Detect Mode.
EMAIL SETTING
The email setting allows you to configure the email environment, email account and
password. Gmail account is suggested.
Click the “Use SSL” check box will transmit the data in encryption. This setting requires
the Simple Mail Transfer Protocol (SMTP) configuration. Most ISPs use the SMTP
method to transfer outbound mail via the internet. Only use the SMTP that supports SSL.
Gmail Setting (suggested)
SMTP Server
smtp.gmail.com Enter the gmail SMTP server
SMTP Port
465 Enter the SMTP port 465
Username XXX@gmail.com Enter your email address
Password XXXXXXXX Enter the password for this gmail account
Email to XXX@gmail.com Enter the email address for the recipient who
receives the email alert.
SD CARD SETTING
Formatting your memory card will ERASE all the data from it and you will not be
able to get the data back. Please back up your video files BEFORE formatting the
memory card.
Note: The system is optimized to Class 10 memory card. Memory card with lower
specification will decrease the recording and playback function efficiency.
During format process, all recording & viewing will stop until format process completes.
OVERWRITE SD CARD
This function will overwrite the oldest files when the micro memory card is full. Turning
on this function will enable the system to start overwriting the old files when the available
memory card capacity is not enough. This ensures the most up to date video
recordings can be saved so that you won’t miss any important information.
Note: You will want to reformat the memory card from time to time to ensure the condition
of the storage device. Your camera system will not work properly if the memory card
become corrupted.
PROFILE SETTING
This function allows you to save the following customized settings of camera. This is useful if
you want to apply the same settings to another WAPP camera quickly. You wont have to
make all settings for each camera manually.
Time zone
Video setting
Sensitivity setting
Email setting
Overwrite Setting
DEVICE INFORMATION
This section shows the device information about the camera, including device version,
total size and available size of the memory card.
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TROUBLE SHOOTING
IF…
SOLUTION
The APP cannot
found the camera
Make sure your network supports the DHCP protocol.
Make sure the camera and your mobile device connect
to the same Wi-Fi router for the fi rst setting.
Make sure the Wi-Fi router is activated.
Make sure the camera is properly powered on.
Use the “ADD CAMERA” function to manually add the
camera.
Wi-Fi router is not shown
in the drop down list
Make sure SSID broadcasting function is enabled in the Wi-
Fi router. Consult your Wi-Fi router manufacturer for the
settings if
necessary.
Change the wireless security protocol of your Wi-Fi router into
WPA/WPA2/WPA2-PSK. Due to security concerns, WEP
protocol
is not suggested for some Wi-Fi routers.
Note:
WPA/WPA2/WPA2-PSK encryption protocols are newer
and more effective security standards for wireless
networks than the older and less-secure WEP protocol.
No image appears
Make sure the power adaptor is not damaged or defective
and plugged into an electrical outlet with power.
Relocate the camera to obtain the best reception of wireless
signals.
Make sure the camera is properly confi in App.
Make sure the mobile device is connected to 3G/4G/Wi-Fi
properly.
Low wireless signal
Poor image quality
Wireless devices such as wireless home stereo system may
reduce the signal strength. Leave as much space as
possible
between the camera/mobile device and these
wireless devices.
Clean the camera lens using lens cleaning cloth. Spots or
dust on the lens can also cause image quality problems.
Motion detection is not
working or over-react
Make sure the sensitivity setting is turned ON (please refer to
the
Sensitivity Setting section).
In motion detection mode, a moving object within the camera
viewing angle is necessary to trigger the motion sensor for
recording
The APP cannot
record any video
clips
Make sure the SD card has been correctly inserted
Make sure the motion detection function has been enabled.
(please refer to the Sensitivity Setting section).
Please format the SD card when it is used for the first
time (please
refer to the SD Card Format section)
Make sure you are using Class 10 rated memory card.
Email alert is not
working
Make sure the email alert function is enabled (please refer to
the
Email Alert section).
Gmail account is suggested for the email alert function. Make
sure you have setup the system configuration as suggested
in the
Email Alert section
Make sure the email address is has been correctly entered.
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Bright white spots
appear at night time
The camera's infrared LEDs produce invisible light that
reflects off surfaces such as glass. Install the camera on the
other side of
windows or place the lens fl against the surface
to improve the
night vision. It is suggested to install
camera(s) under well-lit area.
Note:
Please check the environment rating (Ingress) of
the camera(s) before installing outdoors.
Memory card error
Make sure the memory card is correctly inserted and
formatted.
Use the provided memory card within the package to ensure
proper operation.
Make sure your are using Class 10 rated memory card.
Note:
Please backup the data before formatting. Format
function will erase all the data on the memory card.
Wrong data and time
are shown.
Wrong date and/or time will result in unexpected record
schedule.
Make sure you’ve selected the correct time zone (please
refer to
the Time Zone section).
Confirm
the system date/time of the mobile device to ensure
correct operation.
System will clock itself when connect to the internet. Make
sure the system is connected properly to the internet. You
may use
your mobile device to access the system to see if
remote view is f
unctioning properly.
PRODUCTION SPECIFICATION
Networking Parameter
Wireless Technology
IEEE 802.11 b/g/n
Network Connection
Ethernet (10/100 Base-T/Base -TX); Wi-Fi
Network Protocols
TCP/IP, UDP, SMTP, NTP, DHCP, ARP
Simultaneous Viewers
3 concurrent sessions
Security
WPA /WPA2/WPA2-PSK (TKIP, 128 bit AES)
Camera Parameter
Image Sensor
Mega pixel CMOS
Antenna
3dBi Dipole
Environment Rating (Ingress)
Indoor Plastic
Light Source Environment
Indoor (50Hz); Indoor(60Hz); Outdoor
Local Storage
Micro SD Card memory (not included in the package)
Pan/Tilt Pan: 270° (9.74° each step )
Tilt: 110° (9.56° each step)
Viewing angle
H:75°±3°, V: 45°±
Lens
2.8mm+_5%mm
Min. Illumination
1~8 lux
Number of LEDs
5 IR LEDs with IR switcher
IR Distance
5~8 meters
Video Audio Parameter
Image Compression
H.264
Image Resolution
HD 1280x720
Recording Frame Rate
720P@20 FPS
Supported Mobile Device
iOS requirement
iPhone 4S / iPad Mini / iPad 2 with iOS 7.0 or above
Android requirement
Android 4.1X or above
Hardware requirement
1.5GHz dual core or above
1GB or above internal memory
General Parameter
Power Requirements
100~240V switching power supply DC 5V 1.5A
Operating Temperature
-10°~+50°C
30
31
STORAGE MEDIA MANAGEMENT
Micro SD Card Capacity
(Class 10)
Event Minutes
4G 220 220
8G 440 440
16G 880 880
32G 1760 1760
4


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