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Low wireless signal
Poor image quality
Wireless devices such as wireless home stereo system may
reduce the signal strength. Leave as much space as
possible
between the camera/mobile device and these
wireless devices.
Clean the camera lens using lens cleaning cloth. Spots or
dust on the lens can also cause image quality problems.
Motion detection is not
working or over-react
Make sure the sensitivity setting is turned ON (please refer to
the
Sensitivity Setting section).
In motion detection mode, a moving object within the camera
viewing angle is necessary to trigger the motion sensor for
recording
The APP cannot
record any video
clips
Make sure the SD card has been correctly inserted
Make sure the motion detection function has been enabled.
(please refer to the Sensitivity Setting section).
Please format the SD card when it is used for the first
time (please
refer to the SD Card Format section)
Make sure you are using Class 10 rated memory card.
Email alert is not
working
Make sure the email alert function is enabled (please refer to
the
Email Alert section).
Gmail account is suggested for the email alert function. Make
sure you have setup the system configuration as suggested
in the
Email Alert section
Make sure the email address is has been correctly entered.
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