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Skytronic 351.158 DVR Manual

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1. Q: The DVR can not detect HDD
A: Please check the HDD cable and the power cable whether is in connection to DVR, or the Main board’s
HDD Port whether is in good condition. If yes, please check the HDD whether is the support type to the DVR,
please refer to the specification.
2. Q: No video signal or abnormal view shows on the Monitor while the DVR and camera in good connection
and power supply.
A: Please check the BNC connection status, or wether the cable is in aging , or whether the resolution
(NTSC/PAL) math or not.
3. Q:The DVR radiating effect
A:The DVR will produce heat while it’s running, please put the DVR in a safe and good ventilating place to
avoid any bad effect causing by longterm work in high temperature environment .
4. Q:Why the remote control doesn't work while the the remote view and the front panel button is working
normally.
A：Pls make sure the remote control and the DVR IR receiver must be aligned while operating. If remote
control still not working,please check the battery condition. If it's the the problems above, please check
whether the remote control is broken or not.
5. Q: Can the DVR support PC HDD if it have been install into DVR?
A: The HDD can be used if it is our system support type, but please be noted that all the file will be loss once
the DVR runs.
6. Q： Can the DVR keep recording and playback at the same time?
A: Yes, it can. Our DVR system support to record and playback at the same time.
7. Q： Can I delete some record file in the DVR HDD?
A: For safety, we suggest no to delete some record file, user can format the HDD if he need to delete all the
record
8. Q: Why I can not login the DVR CMS?
A: Please check the network connection and the setting is correct or not,or whether RJ-45 port is in good
connection, or the user name or password for network login is correct or not.
9. Q: Why there is a temporary stutter while remote live viewing.
A: It’s normal thing if it stutter within 5 second temporally
10.Q: Can not find any record information while need to playback
A: Please check the HDD whether in good connection with the DVR, or the system time is correct or not. If
this still happen after setting and restart the system, please check the HDD is damaged or not.
11.Q:After setting, the PTZ can not be controlled.
A: Please check the following reasons:
○,1 PTZ Camera fault
○,2 The PTZ decoder setting, connection,installation are incorrect.
○,3 The DVR PTZ setting is incorrect.
○,4 The PTZ decoder don’t match to the DVR protocol ；
○,5 The PTZ decoder don’t match the device address；
○,6While it connect with multi-decoder,you need to add a resistance of 120 ohms at the end of the PTZ
decoder line A,B, to eliminate reflection and impedance matching. Otherwise it will cause the PTZ control
instability。
Q & A
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