Page 10 Skype Connect User Guide
3.0 Meet our example company
Throughout this guide we’ll be using a ctitious business called Architects, to illustrate
the various processes and administrative functions available to you.
Here is a summary of how Architects is structured, so you can see what we are aiming to
achieve with each process that we walk you through. You may nd it useful to refer back
to this summary.
• Architects is a small business, with between 5 and 9 people.
• The Skype Manager administrator is Claude Morel, who is responsible for management
of the company's business operations.
• There is a Sales team, which take calls from potential and existing clients.
• The Sales team also wants to be able to make outgoing, sales-related, calls abroad.
• The name of the Sales Manager is Vanessa Lombardi.
• There is also an Engineering team who correspond with clients to ensure their
requirements are met.
• The name of the Structural Engineer for the Engineering team is Hiroshi Tanaka.
