If you followed the set up carefully but can’t see TV Guide at the end of it, follow these simple steps:
1 Check and make a note of which TV channel you use for watching Sky digital TV.
2 Press tv on your remote control.
3 Hold down select and the green button together until the red light on your remote control blinks twice (this is after about 2 seconds).
4 Key in the number your TV uses for watching Sky digital TV and press select and hold for 2 seconds.
The red light blinks, meaning the remote control settings are made properly.
Alternative set up
If your TV’s brand isn’t listed on page 71, you can try an alternative set up. This involves programming your remote control to the TV’s specific model
code instead of the brand code, as follows:
1 First, you need to check the model code for your TV; Press interactive, press down then select Sky Customer Service.
Select Programme Your Remote and follow the relevant options until you get to the model code for your model number.
Make a note of the code.
2 Point the remote control away from the TV and Sky±HD box and press the tv button.
3 Press and hold the select and red buttons together until the red light blinks twice.
4 Enter the model code. If it’s a 3 digit number, press select after the model code.
5 Press Sky to complete the set up.
6 Now check the settings; point the remote control at the Sky±HD box and press tv then number 3.
You should now be able to see a terrestrial TV channel.
If you have tried these options and still can’t use your Sky±HD remote control with your TV, call Sky Customer Service on the number provided in
the Terms & Conditions document you received with your Sky±HD box.
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