631035
125
Zoom out
Zoom in
Previous page
1/135
Next page
What’s wrong?
I can’t find a channel I have
watched before.
I can’t get a picture on my
HD channels.
The audio and video are out
of sync when the Sky±HD box
is connected to my home
cinema system.
My Sky±HD box isn’t working:
The box is stuck on standby /
the screen is blue / the picture is
frozen and the remote or buttons
on the box are not responding.
Possible reason
The channel name or number may
have changed. Alternatively, the
channel may be listed under a
different tab option, may no longer
be broadcast, or may no longer be
part of your subscription package.
You may not have the right
subscriptions or equipment.
The resolution output setting may
be incompatible with your TV set.
This is quite common and can be
corrected by adjusting the audio
delay setting on your Sky±HD box.
Because of a temporary error,
you may need to restart your
Sky±HD box.
What to do now
Check the TV Guide listings to search for the channel.
You may not have the right subscriptions or equipment.
To upgrade to Sky±HD, call us. If you’re sure you have
the right equipment and subscriptions to receive HD
channels, try following the steps under
Changing the picture settings (page 100).
Try changing the audio delay setting.
See Adjusting sound synchronisation (page 109) for details
1 Make sure the mains lead is properly plugged in and your
Sky±HD box is switched on.
2 Check all cable connections between your Sky±HD box and TV. If
you are still experiencing the same issue, restart your Sky±HD box
as follows:
1 If possible, make sure the box is in standby (amber power light).
2 Wait one minute (important to avoid damage).
3 Turn the box off at the mains and wait one minute.
4 Turn the box back on. The power light turns amber.
5 Wait 30 seconds then press the power button.
6 The box comes out of standby and the power light turns green.
If this doesn’t solve it, call Customer Service
(see your Terms & Conditions)
Troubleshooting
123
125


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Sky DRX895W at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Sky DRX895W in the language / languages: English as an attachment in your email.

The manual is 3,44 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info