Use the options Lockor After 8pmto restrict specific channels
If there is just one or a few specific channels you would prefer members of
the family not to watch, you can lock them one by one, as follows:
1 Go to Parental Control > Channel.
This page lists all the channels by channel number.
2 To find the channel, key in the channel number if you know it, or use
ch- or ch+ to go one page up or down.
3 Highlight the channel you want, then press the yellow button (Lock)
to lock it at any time of day, or the
blue button to lock it between
8pm and 6am only.
or appears next to the channel, depending
on your selection.
4 Press the green button (Save Settings) when you’re done.
These settings do not apply to On Demand listings.
See Restricting On Demand viewing (page 39) instead
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10
PIN protecting kept programmes
In your Planner, you can mark recordings for Keepto prevent them from
being deleted accidentally (page 66). You can take this further and have
Sky Guide ask for the PIN before a kept recording can be deleted.
Set this up as follows:
1 Go to Parental Control > Other.
2 Highlight PIN Protect Kept Programmes and use the left/right
arrow to choose
ON. Now anyone who wants to delete a kept
recording has to enter the
PIN first.
3 Press the green button (Save Settings) when you’re done.
To turn these settings off, just select
OFF in step 2 above.
You can lock programmes stored in your Planner to avoid them being
played back without your permission.
1Go to your Planner.
2Highlight the programme you want to restrict.
3If necessary, press left/right until you can see the red option Lock.
4 Press the red button. A padlock symbol appears next to the
programme and you now have to enter a
PIN to play or delete it.
You also need the
PIN to remove the lock in future.
Restricting programmes in your Planner
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12
Sharing your Sky±HD box
If you have a mobile or tablet device with the correct version of the
Sky± app, it’s possible to use the application to control your Sky±HD
box when the devices are connected to the same wireless network.
If you’d like to prevent the Sky± app from connecting and controlling
your Sky±HD box, you can turn this setting off.
1 Go to Parental Controls > Other.
2 Highlight ‘Share what’s on this box’ and use the left/right
arrows to choose
OFF.
3 Press the green button (Save Settings) when you’re done
To turn this setting back on at any time, just select
ON in
step 2 above.
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88
You can set up the accessibility features you need in the Accessibility
menu, such as subtitles or audio description, or you can change the
Sky Guide to a high contrast colour scheme and / or bolder font to
make it easier to navigate.
You can find the Accessibility menu by pressing Services on your
remote control and then the down arrow.
To change the setting in the Accessibility menu:
1. Pressservices (for Options), then press down to highlight the
Accessibility tab
2. Highlight the Subtitles or Audio Description setting
3. Use the left/rightarrow to choose ON then press the green
button (Save Settings).
You can also switch the settings ON / OFF when you’re watching TV:
1. Press help on your Sky remote
2. If the Audio Description or Subtitles are available use the
left/right arrow to choose ON then press select.
With the selection of automatically received On Demand
programmes and recorded programmes, if you turned on audio
description at the time of recording, it will be available but
cannot be turned off. Similarly, if audio description was turned
off at the time of recording, it is not available and cannot be
turned on.
13
Accessibility settings
14
Watching TV with audio
description or subtitles
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89
15
Finding subtitled or audio described programmes
16
Changing the contrast and font size
Sky Guide can bring your attention to programmes that have subtitles
or an audio description. To set this up, follow these steps:
1 Press services (for Options), then press down to highlight the
Accessibility tab, and down again to enter the menu.
2 Highlight Highlighted Programmes and use the left/right arrow
to choose
Audio Description or Subtitles.
This means programmes that have subtitles or an audio description
are shown clearly with a white highlight in TV Guide, Sky Store and
Sky Box Office (this does not apply to On Demand).
3 Highlight Beep on Audio Description and use the left/right arrow
to choose
ON. This means when you tune to a programme with an
audio description, you hear a distinctive beep.
4 Press the green button (Save Settings) when you’re done.
Use the ‘Increase contrast and font size’ setting to customise the display
of the Sky Guide.
1 Press services (for Options), then press down to highlight the
Accessibility tab.
2 Highlight ‘Increase contrast and font size’ and use the left/right
arrow to choose ON / FONT ONLY / CONTRAST ONLY / OFF. When
the setting is turned on the font size and contrast are increased.
3 Press the green button (Save Settings) when you’re done.
The Increase Contrast and Font Size setting also works when
Highlight programmes with Accessibility setting is set to Subtitles or
Audio Description.
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16
Changing the contrast and font size (continued)
Get the most from Sky±HD
Subtitled programmes or those with an Audio Description will be
highlighted with a blue background and white text.
You’ll also still be able to use Increase Contrast and Font Size when
you’re using HD highlighting. Please see page 20 for details on how to
switch HD highlighting ON / OFF.
Within some branded Catch Up channel areas (such as BBC iPlayer, ITV,
All 4 and Demand 5), the contrast setting is not applicable even when the
Increase Contrast and Font Size setting is switched to ON.
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17
Important information about Single Satellite Feed installations
Do you have a Single Satellite Feed like this?
After installation of your Sky±HD box you may see some incomplete
information or error messages on screen. Don’t worry, it’s easy to fix —
just follow these instructions to switch the Single Feed Mode to
ON.
Switching the Single Feed Mode to ‘ON’
1 First, ensure that the satellite feed is connected to Dish Input 1 on
the back of your set top box.
2 Press services on your remote to highlight options in the Top
Menu, then the
right arrow once so that Settings is highlighted.
3 Now press select to highlight the Picture tab.
4Press 0, 1, select in quick succession to enter the Installer menu.
5 The Setup tab will then be highlighted within the Installer menu.
Press
down to highlight Single Feed Mode within the menu.
6 Press the right arrow once to turn Single Feed Mode to ‘ON’.
7 Press the green button to Save Settings and the Single Feed
Mode Caution
message will be displayed.
8 Your Sky±HD box is now ready to be rebooted. When this happens:
a. Any current recordings will be stopped
b. On Demand Showcase will be disabled
c. Auto Standby will be enabled
To reboot your box, press
select, but please allow a little time for this
to happen.
TV
SAT
FM-DAB
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18
Your mini TV setting
Turning the mini TV off removes the mini TV picture in your Sky Guide
and mutes the programme audio.
To turn your mini TV off:
1 Press services (for Options), press down then select the
Customise tab.
2 Under Mini TV Mode, press left/right to choose OFF.
The mini TV disappears and the programme audio is muted.
3 Press the green button to confirm (Save Settings).
Sky Guide page with mini TV disabled
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93
When you’re watching a recorded programme and you see something
you want to bookmark, press
pause and then the red button.
The
Bookmarked symbol appears in the corner of the screen.
Press
play to carry on watching the programme.
To see all bookmarks within a recording, press pause then the
green button when you’re playing it back.
A list of bookmarks appears, showing their place in the programme.
• Highlight a bookmark to see a short reminder clip of
10 seconds
•To play the recording from the highlighted bookmark,
press
select
•
To remove the highlighted bookmark, press the yellow
button (Delete)
If the programme is PIN protected you’ll need to enter the PIN to
see the bookmark clip.
See Having more control over what the kids watch (page 82)
for details.
Saving bookmarks
20
Managing and deleting bookmarks
Bookmarked symbol
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94
To go to the next bookmark while you’re playing back a recording,
press and hold
rewind or fast forward until the screen skips to the
next bookmark.
The
Skip Forward/Back symbol appears in the corner of the screen.
You can start playing a recording directly from a bookmarked place,
as follows:
1Go to your Planner.
2Select the recording that contains bookmarks.
3 In the Playback screen, press the left/right arrow until you see
Bookmark followed by its place in minutes from the start of the
programme. Keep pressing the
arrow to see each bookmark and
its place in the programme.
4 Press select or play when you see the bookmark you want.
Playback starts at that bookmarked point in the programme.
Skipping to bookmarks
Choose the starting point
22
Starting playback from a bookmark
Press and hold down fast forward or rewind
to skip to the next bookmark
Skip Back symbolSkip Forward symbol
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95
Setting up and resetting your remote
If you leave empty batteries in your remote for too long, you may need to
reset it to work with your TV.
If this has happened, or for any other reason the remote doesn’t work with
your TV, follow these steps carefully:
1 Look up your TV’s brand and code in the list on the right. If you can’t
find it here, see Alternative Set Up (page 97).
2 Turn your TV and Sky±HD box on and press tv on your remote control.
3 Hold down select and the red button together until the red light
on your remote blinks twice (this is after about two seconds).
4 Press tv again.
5Key in your TV’s brand code. The light on your remote blinks twice.
6 Press standby on your remote. If your TV switches off, press select.
The light on your remote should blink twice. If your TV does not switch
off, press
tv, then press standby. Repeat the sequence of pressing tv
then
standby until the TV switches off, then press select. If the light
blinks three times, your remote has checked all the possible settings
for the code you used. Check you have the right code and start again
at step 1.
7 Turn your TV back on and press the tv guide button on your remote.
The
Sky± Hompeage appears, meaning the remote settings have
been reset.
BrandCode
Aiwa 0406
Akai 0098
Akura 0042
Alba 0043
Amstrad 0063
Baird 0117
Bang & Olufsen 0118
BPL 0115
Beko 0125
Beon 0899
Brionvega 0147
Bush 0157
Crown 0225
Daewoo 0092
Decca 0244
Dual 0257
Epson 2108
Ferguson 0293
Fidelity 0294
Finlandia 0296
Finlux 0297
Fisher 0154
Fujitsu 0313
Funai 0179
Genexxa 0330
LG (Goldstar) 0056
Goodmans 0335
Granada 0340
Grundig 0345
Harwood 0361
Hinari 0365
Hitachi 0145
Hyundai 1206
InFocus 0995
ITT 0384
JVC 0053
Loewe 0442
Matsui 0477
Memorex 0037
BrandCode
Metz 0491
Minoka 0921
Mitsubishi 0150
NEC 0170
NEI 0514
Nikkai 0528
Nokia 0536
Nordmende 0537
Orion 0549
Panasonic 0051
Philips 0081
Pioneer 0166
Proline 0592
Protech 0595
Pye 0600
Relisys 2214
Roadstar 0625
Saba 0645
Saisho 0649
Salora 0651
Samsung 0060
Sanyo 0159
Schneider 0665
Seleco 0672
Sharp 0093
Siemens 0680
Sony 0000
Soundwave 0702
Tandy 0741
Tatung 0049
Technics 0250
Techwood 0750
Telefunken 0757
Thomson 0771
Thorn 0772
Thorn-Ferguson 0936
Toshiba 0156
Wharfedale 1535
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96
24
25
If the set up didn’t work
If you followed the set up carefully but can’t see TV Guideat the end of it, follow these simple steps:
1Check and make a note of which TV channel you use for watching Sky digital TV.
2 Press tv on your remote.
3 Hold down select and the green button together until the red light on your remote blinks twice (this is after about 2 seconds).
4 Key in the channel number your TV uses for watching Sky digital TV and press select and hold for 2 seconds. The red light blinks, meaning
the remote settings are made properly.
If your TV’s brand isn’t listed on page 96, you can try an alternative set up. This involves programming your remote to the TV’s specific model
code instead of the brand code, as follows:
1 First, you need to check the model code for your TV; press interactive, press down then select Sky Customer Service.
Select
Programme Your Remoteand follow the relevant options until you get to the model code for your model number.
Make a note of the code.
2Point the remote away from the TV and Sky±HD box and press the tv button.
3Press and hold the select and red buttons together until the red light blinks twice.
4 Enter the model code.
5 Press Sky to complete the set up.
6 Now check the settings; point the remote at the Sky±HD box and press tv then number 3. You should now be able to see a terrestrial
TV channel.
If you have tried these options and still can’t use your Sky±HD remote with your TV, call Sky Customer Service on the number provided in
the Terms & Conditions document you received with your Sky±HD box.
Alternative set up
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97
Replacing the batteries
Your remote runs on AA batteries (MN1500, LR6 or UM-3).
When it’s time to replace them, Sky Guide gives you a warning
message and a low battery symbol appears in the banner.
Take the empty batteries out straight away and replace both
batteries at the same time.
Please don’t put old batteries in the everyday household
rubbish. They should be taken to a special environmentally
friendly collection point.
Replace the batteries as follows:
1Remove the battery cover by pushing up the catch and sliding
the cover away.
2Carefully remove the old batteries.
3Put the new batteries in, matching the marks + and -.
4 Put the cover back on, sliding the top part in and making sure
the catch clicks into place.
5 If you left your remote without charged batteries for longer than
10 minutes, reset your remote to work with your TV.
See Setting up and resetting your remote (page 96) for details.
Replace batteries as soon
as they are empty
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98
Adding channels that aren’t listed in Sky Guide
Some channels can be received by your Sky±HD box but don’t appear
in Sky Guide listings.
Your Sky±HD box is designed to receive digital television signals
transmitted at 28.2 or 28.5 degrees east, either unencrypted or
encrypted using BSkyB’s encryption system. It may be possible to
receive other digital satellite signals but it’s not guaranteed.
You can add new channels to a separate list called
Other Channels,
as follows:
1 Press services (for Options), press down then select the
Add Channels tab.
2Enter the information you want and press the yellow button
(Find Channels).
3 After a moment, a selection of channels received by your Sky±HD
box appears. Some may be in addition to those in your Sky Guide.
4 For each new channel you want to store, highlight the channel
and press the
yellow button (Store Channel). A tick appears
next to the channel name.
5When you’re done, press select.
1 Once you have added your channels as described
above, go to
Options > Other Channels.
2Highlight the channel you want to watch and press select.
Your Sky±HD box can’t record channels that aren’t in the
Sky Guide listings. You might not be able to see schedule
information for these channels.
Watching your added channels
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28
99
Changing the picture settings
When your Sky±HD box was installed, your engineer should have
set the picture settings at the right level to suit your equipment,
so we recommend you don’t adjust them here unless you find it
absolutely necessary.
Sky’s HD service uses two HD picture formats. The first,
1080i, brings
the number of rows in the frame up to 1080 — that’s over 500 more
than a standard PAL image. The other,
720p, shows 720 rows in each
frame and refreshes the screen at twice the rate of
1080i.
In rare cases, your TV may be able to display only one of these formats.
Check your TV’s settings if you find the picture isn’t as sharp as it should
be. Otherwise, you can change your HD picture settings to find the ideal
resolution output.
You can change the resolution setting as follows:
1 Press services, scroll right and select Settings then select
the
Picture tab.
2 Highlight HD Resolution Outputand use the left/right arrow to
choose from
Automatic(this is the default and recommended
setting),
576 (which is for programmes other than HD only),
720p and 1080i.
3Follow the instructions on screen to confirm the changes.
If your TV doesn’t display anything after you confirm the changes, the
new setting is incompatible with the TV. Restart your Sky±HD box as
follows to go back to the previous setting. Switch the box to standby
then wait at least 60 seconds before unplugging it from the mains
supply. After another 30 seconds, plug the box back in to the mains.
Wait another 60 seconds before turning the box back on again.
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100
HDMI One-Touch-Play enables you to turn a compatible TV on and
switch to the correct HDMI input for your Sky±HD box. You can even
quickly switch from a DVD Player or games console. Find out more
information at sky.com/onetouch
This feature is not available on Samsung HD, Pace HD or DRX780
boxes.
HDMI One-Touch-Play is switched on by default. To change this
setting follow these steps:
1 Press services, scroll rightand select Settings then select
the Picture tab.
2 Highlight HDMI Control and use the left/right arrows to turn the
setting
ON/OFF.
3 If your Sky±HD box is controlled by a TV link / Magic eye or
Remote extender connected via RF2 output, when HDMI Control
is On then HDMI Control via RF Output setting will also be shown.
Use the
left/right arrow keys to turn this setting ON/OFF.
HDMI One-Touch-Play
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101
Copying programmes to video/DVD
To free up space on the hard disk or in your Planner, you can copy
recorded programmes onto video or DVD.
While copying, you can watch the recording being copied but you
can’t watch any other programme.
HD programmes are copied in standard definition quality.
Copy to your video/DVD recorder as follows:
1 Make sure your video/DVD recorder is set up properly.
Refer to your video’s user guide and see page 100 of this
guide for details.
2Go to your Planner.
3Highlight the recorded programme you want to copy.
4 Press left/right until you see the Copyoption at the bottom
of the screen.
5 Press the green button(Copy).
You can select as many programmes as you like.
6When you’ve made your choice, press select.
7 Press record on your video/DVD recorder then press select
again on your Sky±HD remote. Copying starts and after a few
seconds the
Copy screen appears, showing you the titles in
order of selection with their length in minutes. This is to help
you keep track and label your tapes/DVDs. You see an
information screen for each programme before the entire
recording is played back.
Please wait until copying is complete before using your Sky±HD box
again. To cancel at any time, press any button.
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102
Changing how the Circular Playback Display works
The Circular Playback Display on the front panel of your Sky±HD box
lights up whenever you are recording or using the playback functions.
You can change the way the Circular Playback Display works, as follows:
1 Press services (for Options), press down then select the
Sky± Setup tab.
2 Highlight Circular Playback Display and use theleft/right arrow
to change the setting.
You can choose one of three settings:
Standard The recording, playback and/or circular playback
indicators light up if you’re recording and/or playing
back programmes.
Off The circular indicator is turned off, but the recording
and/or playback indicators light up if you’re recording
and/or playing back programmes.
DemoAll indicators light up in continuous sequence.
3 Press the green button (Save Settings) when you’re done.
You can change when and how the indicator lights up
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104
Your Sky±HD box connections
1
Basic set up 1
2
Basic set up 2
3
Connecting other devices
4
Switching on Dolby® Digital audio
5
Adjusting sound synchronisation
Basic set up 1
Does your compatible HD ready TV have an port?
If so, all you need is the supplied
lead.
lead
WARNING!
You must disconnect your Sky±HD box from the mains supply before you connect your Sky±HD box to (or disconnect it from) any other equipment. Use only the supplied
mains lead to connect your Sky±HD box to the mains supply. With the exceptions of the mains and the telephone line, all the interconnections between the rear panel
of your Sky±HD box and your other equipment are safe, extra low voltage circuits. However, you should always disconnect the box from the mains and turn off your TV
before connecting other devices.
Telephone socket
HDTV
Minidish
Mains socket
Broadband router
(alternative to Wi-Fi)
Your Sky±HD box connections
1
105
Basic set up 2
Audio (L/R) cableIf your TV has a DVI port you need an audio (L/R) cable and an
to DVI lead (or an adapter for the supplied lead).
to DVI lead
WARNING!
You must disconnect your Sky±HD box from the mains supply before you connect your Sky±HD box to (or disconnect it from) any other equipment. Use only the supplied
mains lead to connect your Sky±HD box to the mains supply. With the exceptions of the mains and the telephone line, all the interconnections between the rear panel
of your Sky±HD box and your other equipment are safe, extra low voltage circuits. However, you should always disconnect the box from the mains and turn off your TV
before connecting other devices.
Mains socket
Minidish
Telephone socket
Broadband router
(alternative to Wi-Fi)
HDTV
DVI
Your Sky±HD box connections
2
106
Connecting other devices
To connect your box to a DVD/video recorder or a TV aerial,
follow the set up shown on the right.
See also the user guides supplied with your devices.
If you notice that the picture quality is affected, connect
your Sky±HD box directly to the TV instead of through the
DVD/video recorder.
To connect your box to an audio system, you can use;
EITHER a coaxial digital audio cable
OR an audio (L/R) cable
OR an HDMI cable (selected models only)
OR an optical digital audio cable, as shown on the right.
To make the most of listening to programmes through your audio
system, see Switching on Dolby® Digital audio (page 108).
Please note, some older amplifiers may not support Dolby® Digital
audio. See your audio system’s user guide for more information.
Mains socket
HDTV
Option 2
Coaxial digital
audio cable
Option 3
Optical digital
audio cable
Option 1
audio cable
L/R cable
Telephone socket
Home Cinema / Hi Fi
Broadband router
Connecting to an audio system
Minidish
(alternative to Wi-Fi)
Connecting to a DVD / VCR recorder
Telephone socket
HDTV
DVD / VCR recorder
RF lead
Broadband router
Mains socket
Aerial
Minidish
Aerial lead
Scart lead
(alternative to Wi-Fi)
Your Sky±HD box connections
3
107
Switching on Dolby® Digital audio
With the digital audio outputs you can connect your Sky±HD box to a
compatible home cinema system and listen to programmes broadcast in
Dolby® Digital audio. For this you need an optical, coaxial or HDMI* cable (not
supplied) and you need to change the default settings on your Sky±HD box:
1 Press services, scroll right and select Settings, and then select the
Sound tab.
2 Highlight Digital Audio Output – Optical or Highlight Digital Audio
Output - HDMI
* and use the left/right arrow to choose Dolby D.
Press the
green button (Save Settings) when you’re done.
Some older amplifiers may not support Dolby® Digital audio.
* Dolby Digital over HDMI is available on DRX890W, DRX895W, DRX890 and DRX895 models only.
Your Sky±HD box connections
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108
Adjusting sound synchronisation
If you’ve connected your Sky±HD box to a home cinema system using one of
the digital audio outputs, you may find the audio and video are out of sync. If
this happens, you can easily change the sound settings to correct the sound.
You can change the settings as follows:
1 Press services, scroll right and select Settings, and then select the
Sound tab.
2 Highlight Digital Audio Output Delayand press select.
3 In the Digital Audio Output Delay banner, use the left/right arrow to
choose the setting you want. In this preview mode, you can hear the
results as you adjust the level.
4 Press select then press the green button to save the setting.
To change the delay setting without a preview, highlight
Digital Audio
Output Delay
and use the left/right arrow to choose the right setting.
Press the
green button (Save Settings) when you’re done.
Your Sky±HD box connections
5
109
110
Green stuff
1
Saving energy with standby
2
… and standby modes
3
Recycling electrical and electronic products
4
Recycling packaging
5
Disposing of batteries
6
More information
Saving energy with standby
Switching your Sky±HD box to standby when it’s not in use will
reduce the amount of energy that it uses. Remember that the box
can still make recordings when in standby so we recommend you
make a habit of pressing the standby button (so the light on the
box turns amber) as soon as you finish watching TV.
Alternatively, you can switch your Sky±HD box off by pressing
and holding the
standby button for 5 seconds (so the light on
the box turns red). Remember that when the box is off, it cannot
make recordings.
Your Sky±HD box features energy saving modes called Active
Standby and Eco Standby. With Active Standby mode, if the box is
inactive throughout a certain period of time, it’ll automatically go
into standby. With Eco Standby mode, as well as going into Active
Standby, the box will fully turn off for a few hours at night.
Just before going into standby you’ll see a message on screen
if your TV is on. You can press
back up to remove the message,
otherwise your Sky±HD box will go into standby. This doesn’t affect
any recordings you have set, as the box can perform up to two
simultaneous recordings while in standby. When you turn the box
back on, it will be tuned to the channel you last watched.
If you want to change or switch off the Standby Mode, press
services,
(for Options), press
down then select the Sky± Setup tab. Highlight
Standby Mode and use left/right arrow to choose between ACTIVE,
ECO and OFF. Then press the green button (Save Settings).
2
… and standby modes
Amber = Standby
Green stuff
1
111
Recycling electrical and electronic products
The crossed out wheeled bin symbol is used to mark products that should not be disposed of with general household waste,
but collected separately for reuse or recycling. Recycling electrical or electronic waste equipment helps to conserve valuable
natural resources and ensures that it is recycled in a manner that protects human health and the environment. If you’re a
customer from the UK you can send your electrical or electronic waste equipment back to us for recycling, free of charge.
Pack it up, removing the batteries and include a note to say it’s for reuse or recycling, then send it to: Freepost RTEE-ZRZA-SSXL,
Unipart Technology Logistics, Unit 6020, Siskin Parkway West, Middlemarch Business Park, Coventry, CV3 4UP. Alternatively,
you can give your old Sky product to your Sky engineer next time they visit.
If you’re a customer from the Republic of Ireland you can also send it to us, for free, and we’ll make sure it gets reused or recycled. Pack it up,
removing the batteries and include a note to say it’s for reuse or recycling, then send it to: c/o City Air Express Ltd, Unit M1 North Ring Business
Park, Santry, Freepost F4939, Dublin 9, Ireland. Household customers can also take their old or redundant electrical equipment to their nearest
Local Designated Collection Facility. Please go to www.weeeireland.ie to find the locations of these. Alternatively, you can give your old Sky
product to your Sky engineer next time they visit.
Remember to recycle your packaging instead of throwing it out with your rubbish. At the end of its useful life, cardboard packaging can be
recovered and recycled. Recycling responsibly will reduce the requirement for new raw materials and the amount of material that would
otherwise end up in landfill.
4
Recycling packaging
Green stuff
3
112
Disposing of batteries
The marking, shown left, on the battery indicates that the batteries in this product should not be disposed of with other
household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery
contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly disposed of,
these substances can cause harm to human health or the environment. To protect natural resources and to promote material
reuse, please separate batteries from other types of waste and recycle them if possible through your local recycling centre.
For more information on recycling electrical and electronic equipment and to find other tips on what you can do to help the environment, visit:
sky.com/environment
6
More information
Green stuff
5
113
114
For your safety
1
Using equipment safely
2
Warnings and cautions
3
Mains plug and fuse
4
Connecting to the mains supply
• Never remove the top cover of your Sky±HD
box. There are no user-serviceable parts
inside, but there are some high-voltage live
parts
• Do not attempt to repair your Sky±HD box.
Instead, please contact Sky Customer Service
on the number provided in the Terms &
Conditions
• Never attempt to move or repair your
satellite dish or low noise block
• If you move your Sky±HD box between
locations at different temperatures, allow it
to reach room temperature before you apply
power to it
• Make sure that all electrical connections are
properly made
• Do not connect any of your equipment
(Sky±HD box, TV, video etc.) to the mains
supply until you have properly connected all
the other leads
• Disconnect your Sky±HD box from the mains
supply before you disconnect any other
equipment from its rear panel
• Never push anything into holes, slots or other
openings in the casing of your Sky±HD box
(except your viewing card into its slot)
• Your Sky±HD box is intended for use in
moderate climates. Do not use or store
your Sky±HD box in hot, cold, damp or dusty
places
• In order to ensure a free flow of air around
your Sky±HD box, allow at least 10cm of
space above and on all sides (especially
between your Sky±HD box and your TV).
Do not cover any ventilation holes and slots
• Ensure the ventilation holes and slots do
not become impeded with newspapers,
tablecloths, curtains or similar items
• Do not place your Sky±HD box close to
sources of heat such as a heater or direct
sunlight. The maximum temperature should
not exceed 45°C
• Do not place your Sky±HD box in an enclosed
cabinet with more than one other piece of
audio/video equipment e.g. VCR or DVD
• Do not put anything on your Sky±HD box
which might drip or spill into it. Never stand
objects filled with liquids, such as vases,
on top
• Never place naked flame sources, such
as lighted candles, on or adjacent to your
Sky±HD box
• To avoid possible damage to the internal
hard disk, do not pick up or otherwise move
your Sky±HD box while it’s connected to
the mains supply. If you want to move your
Sky±HD box, first switch it to standby using
the remote control or front panel button
then wait at least 60 seconds before
disconnecting it. Wait another 30 seconds
before continuing. You should handle your
Sky±HD box carefully as any damage you
cause to the internal hard disk (or any other
component) will invalidate your warranty
• Danger risk of explosion if batteries are NOT
inserted correctly. Replace only with the
same or equivalent type
Remember that contact with 230V AC mains can be lethal or can cause a severe electric shock. To avoid this risk:
Your Sky±HD box has been manufactured to meet international safety standards, but you must take care if you want it to perform properly
and safely. It is important that you read this booklet completely, especially the ‘Warnings and Cautions’ instructions. If you have chosen the
self set up option you should follow the instructions set out in your Sky±HD self set up guide. If you have any doubts about the installation,
operation or safety of your Sky±HD box, please contact Sky or your dealer.
Using equipment safely
2
Warnings and cautions
For your safety
1
115
The supplied mains plug may be a non-rewireable type or a rewireable type. Both types
contain an approved 3A fuse. If you need to replace the fuse, use an ASTA or BSI approved
BS 1362 fuse, rated at 3A and marked with either of these symbols. Non-rewireable plugs have
the fuse beneath a fuse cover on the plug face. Use a screwdriver to lever off the fuse cover,
replace the fuse with a new one and refit its cover. Never use a plug if its fuse cover is missing.
Rewireable plugs have the fuse inside. Use a screwdriver to remove the plug’s back cover, then
lever out the fuse and replace it with a new one. Replace the plug’s back cover.
If the supplied mains plug is not suitable for your mains socket outlet, remove its
fuse and then cut the plug off the lead. Destroy the severed plug immediately to
avoid the shock hazard which would exist if this were to be plugged into a mains
socket. Do not attempt to repair or modify the mains lead or plug. Fit an appropriate
mains plug on the lead. If this plug contains a fuse, it should be as described above.
If you are using a non-fused plug, an external fuse must not exceed 5A.
Your Sky box operates with 230V AC, 50 Hz mains supply. Do not connect it to a DC power
supply. On some models, the supplied mains lead has a 2-way connector at one end and a
mains plug at the other. Insert the 2-way connector into your Sky box before you insert the
plug into the mains supply. The only way to disconnect your Sky box from the mains is to take
the plug out of the socket. Your Sky box must therefore be installed near the mains socket
outlet, which should be easily accessible.
If you are in any doubt about anything relating to the mains supply, consult a
competent electrician.
Mains plug and fuse
4
Connecting to the mains supply
$0
$03
/
1
(
Use correct fuse
For your safety
3
116
Troubleshooting
You can get help on using Sky digital from various places.
• Use this booklet as your full guide to using your Sky±HD box and getting the most out of its exclusive features
The troubleshooting tips in the next pages may come in handy if you have any problems
If you have any problems with your Sky±HD box that aren’t covered in this guide or the other references, call Sky or your broadcaster
•You can find technical help under Interactive > Customer Support > Help & Assistance > Sky±HD
•
Press help on your remote for general help on using the Sky Guide screens
•For online help, go to the Customer Support pages of sky.com/help
•Don’t forget the user guides that come with your TV, video/DVD recorder, sound system and any other devices you’re using
•For information about HD, go to sky.com/hd
What’s wrong?Possible reasonWhat to do now
I can’t connect to my
broadband router
A Your broadband router is out
of range of your Sky±HD box
A Move your broadband router closer to your Sky±HD box
B The password or PIN that
you have entered is incorrect.
B Try to reconnect to the wireless network and ensure you
have entered the correct password or PIN, noting that this
is case-sensitive
C Some other router settings
are preventing connection
C If your router settings have changed, these may need to be
reverted to allow connection to your Sky±HD box
My Sky±HD box is trying
to connect to the wrong
broadband router.
You need to reset your
network settings.
Press
services, select Settings, then the Network tab. Press
the
red button to reset your network settings, then connect
to the right broadband router.
Troubleshooting
117
What’s wrong?
I can’t find my HD programmes
Nothing is happening on screen /
my screen is blank.
There is on screen interference.
Possible reason
—
Your Sky±HD box may not be
plugged into the mains.
Your TV may not be able to detect
the
input automatically.
Your TV or video recorder may
not be correctly tuned.
What to do now
Your HD channels are listed separately. Go to TV Guide and select HD.
If you can’t see them here, you may not have the right subscriptions or
equipment. To upgrade to Sky±HD, call us.
1 Make sure the mains lead is properly plugged in and your Sky±HD
box is switched on.
2Check that your Sky±HD box is not in standby. The light on
the front panel of your Sky±HD box should be green.
3 Press Sky on your remote to control your Sky±HD box.
1Make sure that your cable is connected to both your
HD box and your TV. Refer to your TV user manual to find your
input.
2Use your TV remote to scroll through the AV input options
until you find the
input(s).
3 Press Sky on your HD remote and the picture should appear.
If you have checked the above and still can’t see anything on screen,
please refer to your TV user manual to find out how to set up your
input(s).
Check all cable connections, and that your TV and video recorder are
tuned to your Sky±HD box. If you are using an aerial RF connection,
check that your TV and video are tuned to the right RF channels.
For further information refer to your TV and video recorder user guides.
In some cases your Sky±HD box may need retuning. Call Sky Customer
Service on the number provided in your Terms & Conditions document.
Troubleshooting
118
What’s wrong?
HDMI One-Touch-Play is
not working
My remote isn’t working.
Some/all of the buttons on my
remote don’t work with my TV.
My remote works with my TV but
not with my Sky±HD box.
Possible reason
a) TV may not be CEC compatible
b) CEC control on TV may be
switched off
c) The TV has an IR blaster feature
which switches Sky±HD box off
when TV is switched on
Your Sky±HD box may be off
or not plugged into the mains.
The batteries in your remote
may be flat or an obstacle may
be between your remote and
your box.
Someone has pressed Sky on your
remote and you are in TV mode, or
you need to reset your remote.
Someone has pressed tv on
your remote.
What to do now
Check TV user manual or TV manufacturers website
Switch CEC setting on in TV menu
Either switch HDMI control setting to OFF in the Settings - Picture menu
to disable HDMI One-Touch-Play or switch the IR blaster feature to OFF
for the Sky±HD box in the TV menu
Make sure you point your remote directly at your Sky±HD box, and that
nothing is between the two. The remote command light on your Sky±HD
box and on your remote should flash each time you press a remote key.
If neither light flashes, check the batteries in your remote.
Press
tv on your remote to control your TV. Refer to Setting up and
resetting your remote (page 96) in this guide to reset your remote.
Press
Sky on your remote to control your Sky±HD box.
Troubleshooting
119
What’s wrong?
It says Clashed next to a recording
in my Sky± Planner.
It says Recording interrupted in a
recording’s programme
information.
One of my recordings failed.
I can’t see future recordings
or reminders for a particular
programme within my Planner.
Some of my series links are
missing.
Possible reason
A third programme was set to
record, making it clash with other
recordings.
Someone may have interrupted
the recording then restarted it,
OR you may not have the right
subscription.
This could be for a number
of reasons.
The channel may no longer be
broadcast, or the programme may
have been cancelled or moved.
The programme you have set to
series link is not currently being
broadcast. When the programme
appears again in the TV Guide
listings your series link will
automatically reappear.
What to do now
See When recordings clash (page 65) to avoid this in the future.
Bear in mind for when you have a whole series to record using the Series
Link function, the next episode is sometimes added to the Planner only
when the previous episode starts recording.
If you are sure the recording was not interrupted and then restarted,
please call Sky Customer Service on the number provided in your Terms
& Conditions document.
To see why it failed, highlight the programme in your Planner
and press the
i button.
—
You don’t need to do anything - your series links will appear
automatically when the programme is broadcast again.
Troubleshooting
120
What’s wrong?
The start of a programme was
not recorded.
My phone line is not connected.
Warning: please make sure you
follow steps 1-6 precisely and do
not make any other changes while
in the
Installer Set Upmenu as
these may have an adverse effect
on your service.
Possible reason
You set up numerous back to back
recordings. Sky prioritises the end
of an existing recording over the
start of a new one.
Your phone line is not physically
connected to your Sky±HD box.
A Your phone number is
ex-directory or you withhold
your number when making calls.
(See page 122 for more
possible reasons.)
What to do now
To get your Sky±HD box to record in the most efficient way,
see Adding extra time to the start and end of recordings
(page 72) and change the settings back to Automatic.
Press
services, select Settings then the Signal tab. If you get the
message Telephone line not connected, you need to make sure the
phone lead is connected properly. If you see the message Telephone
line connected, try solutions A-E below.
A Change the dialling prefix, as follows:
1 Press services, press right to highlight Settings then press select.
2 Press the numbers 0, 1 then select to show the Installer Set
Up
menu.
3 Press number 3.
4 Highlight Dialling Prefix and press the number sequence 1, 4, 7, 0.
5 Select Save Settings.
6 Make sure your phone line is free then press select. Your box now
tries to call us back, which checks the phone line connection.
After getting the message Callback in progress, the previous menu
appears. If you see any other message at this stage, please call
Sky Customer Service for more advice. The number is provided in
the Terms & Conditions document.
Troubleshooting
121
What’s wrong?
My phone line is not connected
(continued)
Possible reason
BThere’s more than one phone
line in your home but you’ve
connected one or more of your
boxes to the line that’s NOT
registered to your Sky account.
C A Sky box and card registered
to your account is in another
property that you own.
D You have an ADSL/Broadband
service at home.
E You have disconnected
your phone line (e.g. to
carry out decorative works
in your home).
What to do now
B Reconnect your Sky box(es) to the correct phone line
(the one you have registered with us), then follow the
‘callback’ procedure below.
C Reconnect the Sky box to the phone line at the home address that
your account is registered to — and always keep it connected at
that property only, then follow the ‘callback’ procedure below.
D Make sure you have an ADSL/Broadband filter connected
to the phone socket, plug the telephone line from the box
into the filter, then follow the ‘callback’ procedure below.
E Reconnect the phone line, then follow the ‘callback’
procedure below.
Warning: please make sure you
follow steps 1-5 precisely and
do not make any other changes
while in the
Installer Set Up
menu as these may have an
adverse effect on your service.
Callback procedure:
1
Press services, press right to highlight Settings then press select.
2Press the numbers 0, 1, then select to show the Installer Set Up menu.
3 Press number 6. When FOR YOUR INFORMATION appears, press select. When the next screen
appears showing a number of readings (signal strength etc.), press
select. When you see the
message
Channel line-up complete, press select.
4Make sure your telephone line is connected and press select again.
5 Your box now tries to call us back, which checks the phone line connection. After getting the
message
Callback in progress, the previous menu appears. If you see any other message at
this stage, please call Sky Customer Service for more advice. The number is provided in the
Terms & Conditions document.
Troubleshooting
122
What’s wrong?
I can’t find a channel I have
watched before.
I can’t get a picture on my
HD channels.
The audio and video are out
of sync when the Sky±HD box
is connected to my home
cinema system.
My Sky±HD box isn’t working:
The box is stuck on standby /
the screen is blue / the picture is
frozen and the remote or buttons
on the box are not responding.
Possible reason
The channel name or number may
have changed. Alternatively, the
channel may be listed under a
different tab option, may no longer
be broadcast, or may no longer be
part of your subscription package.
You may not have the right
subscriptions or equipment.
The resolution output setting may
be incompatible with your TV set.
This is quite common and can be
corrected by adjusting the audio
delay setting on your Sky±HD box.
Because of a temporary error,
you may need to restart your
Sky±HD box.
What to do now
Check the TV Guide listings to search for the channel.
You may not have the right subscriptions or equipment.
To upgrade to Sky±HD, call us. If you’re sure you have
the right equipment and subscriptions to receive HD
channels, try following the steps under
Changing the picture settings (page 100).
Try changing the audio delay setting.
See Adjusting sound synchronisation (page 109) for details
1Make sure the mains lead is properly plugged in and your
Sky±HD box is switched on.
2Check all cable connections between your Sky±HD box and TV. If
you are still experiencing the same issue, restart your Sky±HD box
as follows:
1If possible, make sure the box is in standby (amber power light).
2Wait one minute (important to avoid damage).
3Turn the box off at the mains and wait one minute.
4Turn the box back on. The power light turns amber.
5Wait 30 seconds then press the power button.
6The box comes out of standby and the power light turns green.
If this doesn’t solve it, call Customer Service
(see your Terms & Conditions)
Troubleshooting
123
Message
Insert your viewing card.
There is a problem with your
viewing card.
Insert your new viewing card.
This viewing card is not authorised
This is the wrong card for this
Sky±HD box. Insert the correct
viewing card.
Your Sky viewing card needs to be
paired to your Sky±HD box. To pair
them now press SELECT.
You cannot purchase this
programme at the moment.
What does it mean?
There’s no viewing card in the
viewing card slot of your
Sky±HD box.
Your Sky±HD box cannot
recognise your viewing card.
You have inserted your old
viewing card.
—
You have more than one box and
have put the wrong viewing card
in this Sky±HD box.
Your viewing card needs to be
paired to your Sky±HD box to allow
you to watch channels you are
subscribed to.
Most likely because of a temporary
problem, you can’t buy this
programme now.
What to do now
Insert or reinsert your viewing card in the direction
of the arrow. The card holds all the information your
Sky±HD box needs to know about your subscription.
Check that it’s your viewing card, that it’s in the right
way up, and that it’s not damaged.
Remove your old viewing card and insert your new
viewing card.
Call the telephone number shown on your screen to
get your viewing card authorised.
Insert the correct viewing card for this Sky±HD box.
Follow the on screen instructions to pair your card.
You may be able to buy it later.
Display messages
Read these tips if you see a message on screen and you don’t know what to do next.
Display messages
124
Message
This programme has already
started.
Recording/Live Pause is not
available.
The Planner is full. You must delete
an entry before another
programme can be added.
There is insufficient credit [or
space] left on your viewing card.
You have entered your PIN
incorrectly three times. PIN is
now blocked for 10 minutes.
No satellite signal is being
received.
What does it mean?
The programme has already
started and you can’t buy it now.
Your Sky± subscription
has expired.
You have already used the
maximum space in your Planner.
There’s not enough credit / space
left on your viewing card account
to buy this programme / store the
information for this programme.
The wrong PIN has been entered
three times in a row.
This could be due to bad weather,
such as strong winds or heavy rain.
Snow on your minidish can also
cause a loss of signal.
What to do now
Check the listings to find out when it’s on next so
you can buy it then.
Call Sky± Customer Service to renew your subscription.
The number is provided in your Terms & Conditions document.
Try to delete some programmes from the Planner. Highlight a
programme you want to delete from your Planner and press
the
yellow button (Delete).
First check that the telephone lead between your Sky±HD box and
the socket is properly plugged in. If you still see the message, call the
number shown on your screen so you can order this programme.
You will not be able to access anything that needs a PIN
for 10 minutes. If you have forgotten your PIN, please visit
sky.com/pinhelp
If the picture isn’t restored after the weather has cleared, or the
conditions are fine, check that the cables from your minidish are
correctly plugged into the back of your Sky±HD box. Otherwise,
restart your box by following the steps under My Sky±HD box
isn’t working (page 123). If this doesn’t resolve the problem,
call Sky Customer Service on the number provided in your
Terms & Conditions.
Display messages
125
Message
To get more from your Sky±HD box,
including On Demand, you need to
connect to your broadband router.
Upgrade your subscription to
view this channel.
No signal found.
This programme is no
longer available.
Digital text is not available
during playback.
You cannot record / play back
this programme.
System fault.
Housekeeping.
Please wait.
What does it mean?
Your Sky±HD box is not connected
to your broadband router.
You don’t have the right
subscription.
Your Sky±HD box couldn’t find a
signal after you asked it to find
new channels.
You selected a programme that is
no longer available in your Planner.
Your Sky±HD box cannot show
digital text while you’re playing a
recording or in live pause.
You tried to record a programme
which cannot be recorded by your
Sky±HD box.
There was an unexpected error
with your Sky±HD box during
system set up.
Your Sky±HD box is trying to
resolve a system fault.
What to do now
Follow the steps described under Connecting your Sky±HD box to
your broadband router (page 10).
Follow the instructions on screen to upgrade your subscription.
Check the settings you entered were right.
Select another programme.
To view digital text, press
Sky to return to live programmes,
then press
text.
Select a different programme to play back / record. If this doesn’t
work, call Sky Customer Service on the number provided in your
Terms & Conditions.
Call Sky Customer Service (see your Terms & Conditions).
Wait for your Sky±HD box to resolve the problem; if it is not resolved
call Sky Customer Service (see your Terms & Conditions).
Display messages
126
Message
Recording interrupted by loss
of signal or cancellation.
Please wait.
Play / Pause / Record are not
available whilst in an interactive
service.
The batteries in this remote
control are low. Please replace
within the next few days (or you
see a battery symbol in the Now,
Next & Later banner).
Channel not available.
There are no suggestions available
for this programme.
What does it mean?
Your Sky±HD box temporarily lost
the satellite signal during recording,
or recording was cancelled and
restarted during the programme.
You tried to play, pause or record a
programme while you are using an
interactive service.
The batteries in the remote control
need to be changed to avoid losing
your remote control settings.
You have entered the wrong
channel number. If it’s an adult
channel it may have been removed
by parental control settings.
It has not been possible to make
a recommendation against
this programme. You will see
suggestions for recorded or
downloaded programmes from
entertainment, sports, movies,
news, and popular genres from Sky
and partner channels.
What to do now
You may see this message when you’re playing back a recorded
programme. After a few seconds your Sky±HD box continues
playback from the point when the satellite signal returned or
recording was started.
Press
Sky on your remote control to leave the interactive service
before using these buttons. As long as the broadcaster allows it,
you can record programmes featured within an interactive service.
However, you cannot record the entire interactive service itself.
Change the batteries in your remote control as soon
as possible. See Replacing the batteries (page 98).
Select a different channel or turn off the Remove Adult Channels
setting under Parental Control > Adult Channels.
See Having more control over what the kids watch (page 82).
Choose another programme you may want to see suggestions
against.
Display messages
127
DVIDigital Video Interface. Provides high bandwidth digital connection between a video source and a TV.
Audio is carried separately.
A High Definition Multimedia Interface is like a High Definition scart cable, a high bandwidth digital connection
for both video and audio. ensures the best video signal is sent from the source (HD signal) to the display
(LCD, Plasma, DLP). It does this by sending uncompressed video and multi channel audio to the TV through one
single cable.
HDCPHigh bandwidth Digital Content Protection (HDCP) is a copyright protection system that is included in HD TVs
and receivers. It prevents unauthorised duplication and distribution of copyrighted content.
HD READYHD ready is a labelling scheme being introduced by the European TV manufacturers’ organisation EICTA to help you
choose an HD TV. The HD ready logo will appear on an increasing number of TVs in the shops. Sky’s HD service is
designed to work with TV sets that carry the HD ready label. So look for the logo to make sure you’re ready for HD.
HD TVHD TV (High Definition television) provides a higher quality display with a vertical resolution display from 720p to
1080i. These rates translate into a frame rate of up to 50 frames per second, twice that of conventional TV. HD TV
pixel numbers range from one to two million, compared to SD TV’s range of 300,000 to one million. As for audio, HD
TV receives, reproduces, and outputs Dolby
®
Digital 5.1 audio.
INTERLACED SCANNINGWith interlaced scanning, a display shows all the odd lines at one scan of the screen and then all the even lines in a
second scan of the screen.
PIXELPixel is the abbreviation for ‘picture element’. Pixels are the smallest bits of data in a video image. The more pixels
there are in an image, the greater the resolution.
PROGRESSIVE SCANNINGProgressive scanning is based on the principle that all the horizontal scan lines are ‘painted’ on the screen in one
pass. 720 or 1080 horizontal lines are scanned progressively or in succession in a vertical frame. This is repeated
50 times a second. Some displays, for example LCD and plasmas, scan progressively, whilst CRTs in TV sets usually
scan using interlaced lines.
720p720p means the vertical resolution of the TV picture is 720 lines. ‘p’ refers to progressive scanning.
1080i1080i means the vertical resolution of the picture is 1080 lines. ‘i’ refers to interlaced scanning.
Wi-Fi is a registered mark of the Wi-Fi Alliance. Wi-Fi networks provide secure, reliable and fast wireless
connectivity. You can use Wi-Fi to connect your Sky±HD box to your broadband router.
Wi-Fi Protected Setup (WPS) is an easy way to set up new wireless networks automatically, add new devices
and enable security.
Jargon buster
Jargon buster
128
Specifications
The following specifications are for the Sky±HD boxes manufactured by Sky. Specifications may change without notice.
If you connect earthed equipment to the RS-232 port, you must use an approved screened cable.
The model number, serial number and electrical rating of this set top box are on a label on its base and rear.
DRX890W Specifications
Operating voltage: 230V AC; 50Hz
Power consumption: 45W (max.) / LNB switching +13/+18VDC 275mA MAX/22kHz
Weight: 4.1kg (packed)
Dimensions: 346mm x 255mm x 73mm (inc. rubber feet and connectors)
Operating temp. range: +5°C to +45°C
Storage temp. range: -20°C to +60°C
Hard disk capacity: 500GB (250GB personal storage space)
Connectors
MAINS INPUT: IEC 60320 2-pin
DISH INPUT 1: female F-type 75 (950-2150 MHz)
DISH INPUT 2: female F-type 75 (950-2150 MHz)
TELEPHONE LINE: RJ11, V90
RS-232: DB-9 female, data communications equipment
DIGITAL AUDIO OUT: OPTICAL and COAXIAL digital audio sockets for 5.1 surround sound
AUDIO OUT (L and R): Phono sockets (RCA)
USB 2.0:
(for future connectivity) front and rear connectors
SCART: SCART (composite video out; RGB out)
1.1 type A
ETHERNET: (for future connectivity) RJ45, IEEE802.3 10-BASE-T and 100BASE-TX
SATA: external HDD interface, SATA 1.0a
If you connect earthed equipment to the RS-232 port, you must use an approved screened cable.
The model number, serial number and electrical rating of this set top box are on a label on its base and rear.
Specifications
130
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-
COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE mpegla.com
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Declaration of Conformity No. 5444 Trademark of the DVB - Digital Video Broadcasting Project.
Wi-Fi and Wi-Fi Alliance are registered trade marks of the Wi-Fi Alliance.
Wi-Fi CERTIFIED and Wi-Fi Protected Setup are trade marks of the Wi-Fi Alliance.
The Wi-Fi CERTIFIED logo is a certification mark of the Wi-Fi Alliance. The Wi-Fi Protected Setup Identifier Mark logo is a mark of the Wi-Fi Alliance.
This item incorporates copy protection technology that is protected by U.S. Patents and other intellectual property rights of Rovi Corporation. Reverse engineering and
disassembly are prohibited.
This product contains Free/Open Source Software. For further information, please visit sky.com/opensourcesoftware or view the ‘Software Notices’ section in the
Settings menu of the on screen TV Guide.
010431
@ Copyright Sky CP Limited 2015.
Sky, Sky±HD, Sky±, Sky Box Office, Sky Guide, Believe in better and Series Link are trade marks owned by the British Sky Broadcasting group of companies. Used under
licence. Sky±HD remote: UK, Irish and Community registered design numbers GB3022129, IE20855, IE20856, CD294475-0004 to CD294475-0007. Sky±HD box: European
Community design no. 000294467; Community design appn. no. 001652009 UK design no. 3020748. Corresponding design and patent protection exists in other
territories.
You are not authorised to use your Sky±HD box in a way which infringes the intellectual property rights of third parties. Copying programmes is unlawful under the
Copyright, Designs and Patents Act 1988, except in a limited number of circumstances such as for the purpose of showing in schools (section 35) and timeshifting for
private and domestic use (section 70).
The details in this guide are correct at the time of issue. Programme references are for feature illustration purposes only and do not necessarily reflect current scheduling.
The specification and features are subject to change at any time without notice.
No responsibility can be accepted for any failure of your Sky±HD box to receive, process or act on information transmitted to it, or any change in the performance of your
Sky±HD box as a result of the transmission of this information.
This product is intended for use in the UK, ROI, Channel Islands and Isle of Man only.
All Sky±HD models included in this user guide have been designed to comply
with CE marking requirements at the time of manufacture. Please refer to the
documentation originally supplied with your Sky±HD box for specific details.
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
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