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Sitecom broadband xdsl cable router w 4p switch Manual

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Appendix A - Troubleshooting
79
Internet Access
Problem
1:
When I enter a URL or IP address I get a time out
error.
Solution
1:
A number of things could be causing this. Try the following
troubleshooting steps.
• Check if other PCs work. If they do, ensure that your PCs
IP settings are correct. If using a Fixed (Static) IP Ad-
dress, check the Network Mask, Default gateway and
DNS as well as the IP Address.
• If the PCs are configured correctly, but still not working,
check the DC-202. Ensure that it is connected and ON.
Connect to it and check its settings. (If you can't connect
to it, check the LAN and power connections.)
• If the DC-202 is configured correctly, check your Inter-
net connection (DSL/Cable modem etc) to see that it is
working correctly.
Problem
2:
Some applications do not run properly when using the
DC-202.
Solution
2:
The DC-202 processes the data passing through it, so it is
not transparent.
Use the Special Applications feature to allow the use of
Internet applications which do not function correctly.
If this does solve the problem you can use the DMZ func-
tion. This should work with almost every application, but:
• It is a security risk, since the firewall is disabled.
• Only one (1) PC can use this feature.
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