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Troubleshooting
If this happens: Try this:
Audio fades or has static when
listening
•Check all cables for a firm and secure connection.
•If you are using PowerConnect to listen via your
vehicle’s FM radio, and the problem persists,
it most likely is interference from another
commercial or broadcast FM station. You will
need to find an unused or available FM channel
in your area. Refer to “Find Available FM
Channels in Your Area” on page 94.
•If you are using PowerConnect, and you cannot
solve the audio problem, try connecting the
audio using the Aux In Cable or a Cassette
Adapter. (Refer to page 37 and page 39.)
If you cannot use those solutions, consider using
an FM Direct Adapter. (Refer to page 44.)
No audio when using
PowerConnect or FMDA
•Check that your Onyx Plus and your vehicle’s FM
radio are tuned to the same FM channel.
•For PowerConnect, ensure you are using the
PowerConnect Vehicle Dock and PowerConnect
Power Adapter.
•If you are using the Vehicle Dock that came with
the Universal Xpress Car Kit, ensure that the FM
Transmitter in Onyx Plus is turned On. Refer to
“Turn FM Transmitter On/Off” on page 111.
No song title or artist name is
displayed
•The information may not be available or updates
may be in progress.
Traffic and Weather channels
sound different from other
channels
•These channels use a different audio technology
than other channels so they often sound
different from other channels.
115


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  • I'm using this radio with my stereo receiver. For almost 2yrs the radio has been working. Recently the radio will not power on. It's dead. Submitted on 11-7-2022 at 23:47

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