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4. Troubleshooting
Frequently asked questions Problem Solution
After being fully charged, it can Battery lifespan problem Please contact with the customer
only be used for a short time service
every time
When the charger is plugged in Poor contact / damaged cable Try to re-insert the charger into the
for charging, the indicator light charging port
doesn’t turn on
The turn plate doesn’t work Overload protection Test whether the turnplate
due to reasons excluding the is blocked by foreign objects.
inadequate power supply
The Electric Mop is charged and Battery in handle is empty Open the lid of the handle and
worked before and suddenly replace the CR2032 3V battery
stopped
I put some extra pressure on the Overload protection Insert the charger for 5 seconds
pads and now the mop stopped and remove it. This should have
working reset the overload protection.
In accordance with European directives applicable to this product
This marking indicates that this product should not be disposed with other household wastes
throughout the EU. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse
of material resources. To return your used device, please use the return and collection
systems or contact the retailer where the product was purchased. They can take this
product for environmental safe.
EN
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