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TROUBLESHOOTING
Problem Cause Reference
The machine is noisy. 1. Threads have been caught in the bobbin case and See page 49.
hook mechanism.
The needle thread breaks. 1. The needle thread is not threaded properly. See page 11.
2. The needle thread tension is too tight. See page 15.
3. The needle is bent or blunt. See page 14.
4. The needle is inserted incorrectly. See page 14.
5. The needle thread is not properly positioned and See page 8.
stabilized with spool caps.
The bobbin thread breaks. 1. The bobbin thread is not threaded properly in the bobbin See page 10.
case.
2. Lint has collected in the bobbin case. See page 49.
3. The bobbin has become damaged and does not Replace the bobbin.
turn smoothly.
The needle breaks. 1. The needle is inserted incorrectly into the machine. See page 14.
2. The needle is bent or blunt. See page 14.
3. The needle clamp screw is loose. See page 14.
4. The needle thread tension is too tight because the See pages 8, 11.
thread is caught between the thread spool and needle.
Visual Touch Screen is 1. The screen contrast of the visual touch screen is not See page 17.
not clear. adjusted correctly.
Skipped stitches. 1. The needle is inserted incorrectly. See page 14.
2. The needle is bent or blunt. See page 14.
3. The needle thread is not threaded properly. See page 11.
4. The needle is defective (rusted, burred needle eye). Replace the needle.
5. The embroidery hoop is not attached properly. See page 25.
6. The fabric is not taut in the embroidery hoop. See page 24.
7. Incorrect stabilizer is being used. See page 16.
The machine does not 1. A thread is caught in the bobbin case and the hook area. See page 49.
run. 2. The control circuit is not working correctly. Turn the switch off and
turn it on again.
3. The machine is not connected to the power supply. See page 6.
Abnormal noise occurs 1. Something is caught between the carriage and the arm. Remove the object.
when the machine is
switched on.
Embroidery patterns 1. The fabric is not taut in the embroidery hoop. See page 24.
are distorted. 2. The embroider hoop is not attached securely. See page 25.
3. The carriage is bumping into something around the See page 25.
machine.
4. The embroidered fabric or garment is unable to move Stop the machine and
unrestricted by the embroidery machine as it stitches. free the fabric.
5. The needle thread tension is too tight. See page 15.
6. The correct stabilizer is not used. See page 16.
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