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16
which can therefore be viewed as wear and tear
parts nor to damages to fragile parts, e.g. switches,
rechargeable batteries or parts consisting of glass.
This guarantee becomes null and void if the product
has been damaged, not used or serviced correctly.
For correct use of the product, all the instructions list-
ed in the operating instructions must be adhered to
precisely. Designated use and actions against which
the operating instructions warn or against which
warnings are given must absolutely be avoided.
The product is only intended for private and not for
commercial use. In case of abusive and incorrect
treatment, use of force and in case of intervention
which has not been made by our authorised service
subsidiary, the guarantee becomes null and void.
Processing in guarantee cases
In order to ensure fast processing of your concern,
please observe the following information:
Please keep the receipt and article number
(IAN 367684_2101) on hand as a proof of
purchase for all inquiries.
You can find the article number on the name
plate on the product, the front page of your
instructions (on the bottom left-hand side) or
on the sticker on the reverse or underneath the
product.
Should you incur functional or other faults,
please first contact the service department
named below by phone or via E-mail.
You can then send a product recorded as being
faulty together with the proof of purchase (receipt)
and the information as to what fault exists post-paid
to the service address we provide you with.
You can download this and several further manuals,
product videos and installation software from www.
lidl-service.com. You can access the Lidl service page
(www.lidl-service.com) directly with this QR code and
open your operating instructions by entering the article
number (IAN 367684
_2101
).
10. Service
Should you incur any problems when operating your
ROWI Germany product, please do the following:
Making contact
You can reach the ROWI Germany service team
under:
ROWI Germany GmbH
Werner-von-Siemens-Str. 27
76694 Forst
GERMANY
lidl-services@rowi-group.com
Service hotline: +49 800 7694 7694
(free from landlines)
IAN 367684_2101
Most problems can already be resolved by compe-
tent, technical advice from our service team.
16


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