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Tips & tricks/trouble shooting
Symptom Possible cause and remedy
Satellite cannot
be found, or
no signal
Example: Astra1 19.2° East
1 key (default setting: “Das Erste“)
“INFO“ key (“Das Erste“, FR11837)
Signal AND quality are both at 0%
Direct vertical reflector to the south. Turn some
millimetres to the left, wait approx. 3 seconds
and repeat, until signal AND quality are
displayed. With a signal of approx. 60%, the
black background disappears and the TV
image will be displayed.
For changing the satellite please select a
current channel out of the preset channel list
and then press the INFO key.
Frontal display
dark
The mains cable is not connected.
Connect the mains cable with the power
source.
The antenna is not directed towards the
satellite.
Direct the antenna properly.
No sound or
image, but
receiver menus
are displayed
No signal (with symbol).
Check the cable connection from the LNB to
the receiver and from the receiver to the
connected equipment.
Direct the antenna.
Frontal display The system is not connected properly.
Check connection of the SCART cable
71


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