Manual Silvercrest SGT 10.6 A1 IAN 66438 (page 132 of 136) (English, Portuguese, Spanish)

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SilverCrest graphics tablet SGT 10.6 A1

130 - English

Getting assistance

In case of a fault, please note the following:

 Support can be found for potential problems at the Silvercrest service

portal (www.silvercrest.cc).

 You can also call our hotline (see page 131). Please note that the hotline

cannot carry out hardware and software training. The service personnel

will support you by phone to help you remedy the problem. When calling

the hotline, please have the following information to hand:

 The serial number (S/N) of the device. This is given on the underside

of the graphics tablet.

 Your proof of purchase.

Licence terms – licence agreement

The licence terms of software explain the ways in which you are entitled to

use the software. This already touches on a significant difference in the

viewpoint of the customer/user and the manufacturer. While the custom-

er/user thinks he has bought the software and thus owns it, the manufacturer

of the software only sells/offers its customers a “restricted” right of use under

specific circumstances. Ordinarily the software may only be used in conjunc-

tion with the purchased system. In addition, use may be restricted for com-

mercial use. Under certain circumstances the software may not be used to

control machines or for the development of weapons. The terms also contain

restrictions with respect to the liability of the manufacturer.

If you do not fully agree with the licence agreement, then according to the

manufacturer you are not entitled to use the respective software. Under cer-

tain circumstances individual clauses in the licence agreement may be ques-

tionable from a legal standpoint. This may mean that these are invalid and

are then no longer binding for you. If you do not agree to the licence agree-

ment, you may be entitled to return the software.

Please note that this right to return the software concerns the manufacturer

of the software, not the manufacturer of the hardware. In this case you

should contact the manufacturer of the software to exercise your right to re-

turn the software. Since your system was sold at a package price, a price

evaluation of individual components and software components is not a part

of the offer. Comparison prices are therefore intentionally not specifiable and

for this reason the difference can also not be reimbursed.

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Silvercrest SGT 10.6 A1 IAN 66438 Manual

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