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Cleaning and Care / Disposal / Warranty / Service centreChanging the batteries / Troubleshooting
4. Note: If the scales do not appear to work,
check that the battery has been inserted
correctly and reinsert it if necessary.
Hand-held unit
4
1. Remove the battery cover
10
from the battery
compartment in the direction of the arrow.
2. Remove the exhausted battery and dispose of
it as described in the section about “Disposal”.
3. Place the new battery in the battery compart-
ment. Please note the polarity. The “+” symbol
must be visible on the top of the battery. Press
the battery gently downwards and push the
battery cover
10
back on to the battery com-
partment.
Note: When you insert the battery, make sure
that the contacts do not get bent.
4. Note: If the LC display
1
does not appear to
work, check that the batteries have been in-
serted correctly and reinsert them if necessary.
Troubleshooting
= Error
= Cause
= Solution
The wrong weight is being displayed.
The scales have an incorrect zero point.
Step briefly off the scales and wait until the
scales switch off. Repeat the measurement
process.
The scales are not on a level, stable surface.
Place the scales on a level, stable surface.
You are not standing still.
Stand as still as possible.
The LC display
1
shows „Err“.
The maximum load capacity of
180 kg / 396 lb / 28 st has been exceeded.
Only load the scales up to
180 kg / 396 lb / 28 st.
The LC display
1
shows „ErrL“.
The proportion of fat is outside of the
measurable range.
Measurement of body fat is not possible,
because the proportion of body fat is below
the measurable range.
The LC display
1
shows „Errh.“
The proportion of fat is outside of the measura-
ble range.
Measurement of body fat is not possible, be-
cause the proportion of body fat is above the
measurable range.
The LC display
1
shows „- - - -“.
Body fat measurement not possible.
Please repeat the measurement process bare-
foot or lightly moisten the soles of your feet.
The hand-held unit
4
has not received data
from the infrared sensor
2
.
Repeat the measurement process. After select-
ing the user, step onto the scales barefoot
within 15 seconds to start the body fat meas-
urement. Ensure that there are no objects lo-
cated between the infrared sensor
2
and
infrared receiver
9
and that these are not
covered.
The LC display
1
shows „hLo“.
The battery of the hand-held unit
4
is spent.
Change the battery in the hand-held unit
4
.
The LC display
1
shows „bLo“.
The battery in the scales is spent.
Change the battery in the scales.
The LC display
1
only shows the time.
A weight measurement is not possible.
Check to see whether there are obstacles be-
tween the infrared transmitter
2
and infrared
receiver
9
which may affect transmission
(i.e. furniture, fingers, stomach, etc.). Repeat
the measurement process and hold the infrared
receiver
9
directly over the infrared transmit-
ter
2
while doing so.
25


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