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16.7. Memory directory structure
The camera saves the images, videos and audio clips captured in three different di-
rectories on the internal storage or memory card. The following directories are creat-
ed automatically:
DICM: All pictures, videos and audio files are saved to this folder, except for videos
recorded in auction or Internet quality mode.
Normal shots are in the "100DICAM" folder and are automatically given the name
prefix "DSCI" followed by a four-digit number.
When the highest number, "DSCI9999" has been reached, the next folder "101DIC-
AM" is created for subsequent images/recordings.
17. Troubleshooting
Use the following checklist if the camera does not function correctly. If the problem
persists, consult our Service Centre.
The camera will not switch on.
The battery is inserted incorrectly.
The battery is flat. Charge the battery.
The camera will not take any photos.
The flash is still charging.
The memory is full.
The SD card is not correctly formatted or is defective.
Write-protection is activated.
Insufficient light. Change the camera angle to let in more light or use the flash.
The flash does not go off.
The flash is not yet fully charged.
The flash is switched off.
95


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