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English - 17
Troubleshooting
Please check the following if the mouse is not recognised after installation or does not respond to inputs:
; Check whether the rechargeable batteries have been correctly inserted with the right
arrangement (correct polarisation).
; Check whether the receiver is properly connected to the computer (see page 8 onwards –
Connecting the wireless mouse to the computer).
; Try another USB port.
; Check the charge of the rechargeable batteries.
; Change the position of the receiver to improve the reception conditions. The distance between
the receiver and mouse should not be more than one metre when aligned.
; Check whether you have resynchronized after changing the rechargeable batteries.
; Please ensure that the radio receiver is not positioned on a metal surface.
; You should use an underlay (e.g. mouse pad) if you use the mouse on a glass or glossy
surface.
17


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