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Troubleshooting
Troubleshooting
You can solve the most common problems yourself by using the following table. If the problem per-
sists after checking the suggested solutions, please contact our Service Hotline (see page 45). Do
not attempt to repair the product yourself.
General Problems
Unable to power the TV set on.
 Connect the power adapter rmly to the DC input (5) of the TV set and to a properly-function-
ing power socket.
 Toggle the main power switch of the power adapter to On (position “I”).
 Replace the batteries of the remote control.
The remote control doesn’t work.
 Are there any obstacles between the remote control and the TV Set?
 Replace the batteries.
 Make sure that no direct sunlight reaches the remote control sensor (2).
No picture
 Is the connection cable to the external signal source damaged?
 Did you rmly and properly connect all required connectors to the external signal source?
 Did you select the proper signal source on the TV set?
TV Reception Problems
No picture
 Is the antenna connected properly?
 Is the antenna cable damaged?
 Did you connect the antenna cable plug rmly?
 Did you select the proper signal source on the TV set?
Have you already executed a channel search at your present location?
Bad picture quality
 Is the antenna connected properly?
 Re-orientate the antenna. High buildings and geographical obstacles can deteriorate the signal
strength or cause ghost pictures.
 Make sure that the channel is properly tuned.
 Adjust the picture parameters like brightness, contrast and sharpness.
No sound
 Is the sound muted? Press the MUTE button (25).
 Is the volume set to very low?
No colour
 Adjust the colour.
 Make sure that the current programme is being broadcasted in colour.
 Make sure that the channel is properly tuned.
189


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