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Warranty & Service
You receive a 3-year warranty for this device as of
the purchase date. Should you, in spite of our high
quality standards, have grounds for complaint please
contact our Service Hotline.
In the event that processing of your complaint is not
possible by telephone here you will receive
• a processing number (RMA number) as well
as
• an address, to which you can send your product
for warranty processing.
In the case of mailing shipment please enclose a
copy of the purchase receipt (sales slip). The app-
liance must be securely packed and the RMA number
clearly visible. Products sent in without the RMA
number cannot be processed.
Note:
The warranty provisions cover only material
or factory defects.
The warranty is not valid;
• for worn out parts
•for damages to breakable parts such as
switches and batteries.
This product is for private use only and is not intended
for commercial use. The warranty is void in the case
of abusive and improper handling, use of force and
internal tampering not carried out by our authorized
service branch.
Your statutory warranty claims are not restricted by
this warranty.
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