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20 GB/IE
switches off automatically after approximate
15 minutes.
Cool it down for at least 15 minutes before
switching on again to avoid overheating.
The indicator light 7 shows the operat-
ing status of the product as follows:
Status Indicator light 7
The product is
switched on. Green light turns on and
lights constantly.
The product is
switched off. Green light turns off.
Cleaning and care
DANGER TO
LIFE BY ELECTRIC SHOCK!
Disconnect the plug-in mains
adapter 11 from the mains socket and unplug
the micro-USB plug 14 from the socket 4 be-
fore cleaning.
Never immerse the product,
or plug-in mains adapter 11 into water.
Ensure the massage pillow 1 is completely
dry before connecting the plug-in mains
adapter 11 .
Do not use abrasive, aggressive or chemical
cleaning agents to clean the massage pillow
1. It could damage the product.
Never allow any liquid to enter the massage
pillow 1.
Use a damp lint-free cloth to clean the product.
Use a little mild detergent on the cloth if
necessary.
Storage
Let the massage pillow 1 completely cool
down before storage.
Do not place other objects on top of the
massage pillow 1.
If the product is not used for a certain period
of time, store the product in a clean and dry
location.
Troubleshooting
Error Cause Solution
The product does not
work. The battery may not be charged. Charge the battery (see chapter
“Charging the rechargeable battery”).
The product switches off
during use. The product switches off automat-
ically after approximate 15 min-
utes to avoid overheating.
Let the product cool down for at least
15 minutes before switching it on
again.
The massage heads 2
rotates slowly.
The mechanical load on the
massage heads 2 is too high. Do not press the neck against the
massage heads 2 too hard.
The product cannot be
switched on by pressing
the ON / OFF button 8.
The ON / OFF button 8 is not
pressed long enough. Press the ON / OFF button 8 for
approximate 1 second.
20


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